This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
Designed to regulate water flow during wash cycles, this inlet valve assembly manages both hot and cold water entry into your washing machine. Common signs of a failing valve include improper filling,...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
This large white washer lid is a genuine OEM replacement for top-load washing machines, designed to cover the drum securely, prevent water splashing, and ensure safe operation during wash cycles. Buil...
Struggling with a faulty washer? It might just need some love with a simple part replacement. Our GE Washer Hub, often known as the hub nut, could be the perfect fix you need. This tough, reliable lit...
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21 questions answered by our experts.
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Donald
December 7, 2021
Machine squeals when in spin mode and sometime does not drawn
For model number GTW465ASN0WW
Hi Donald,
Thank you for your question. If your washer squeals when it is spinning, the belt may be either worn or damaged or it is not positioned correctly. You will need to inspect the belt to see if it is causing the noise. If the belt is fine, then you will also need to check the clutch. You will find information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!
Hello Richard, thank you for contacting us. Please inspect the drain hose and make sure there are no blockages or kinks. If the drain hose and tube are not clogged, inspect the drain pump, part number PS12723115. In case of a broken pump, replacement is the only option to get things going. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
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Richard
June 26, 2023
Washer runs during normal colors cycle. However when using the Whites normal cycle it stops between wash and rinse. Beeps with flashing leds 2,4,5,6. The lock test is good during diagnotic.
For model number GTW465ASN0WW
Hello Richard, thank you for contacting us. We have researched the model and would suggest checking the electronic control board, part number PS16874148. This electronic control board manages the washer's functions, such as filling, washing, draining, and spinning. A stuck or faulty relay on the control board might cause this issue. We hope this helps!
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Randy
August 8, 2022
Lights come on and makes beeping noise when not in use
For model number GTW465ASN0WW
Hello Randy, Thank you for the question. This normally is an indication the User Interface Control Board is faulty and may need to be replaced. We also suggest checking for any loose wiring connections. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Julie
September 13, 2021
Washer leaving clothes wet after spin spin light blinks at final spin , when done spinning starts to fill up with water again. Replaced the lid lock assembly and it didn't help
For model number GTW465ASN0WW
Hi Julie,
Thank you for your question. If your washer is filling up with water once the washer has competed a cycle, then the issue is the water inlet valve. If a component inside the water inlet valve has failed then it will need to be replaced. To verify that the water inlet valve is causing the issue, you will need to test it with a multimeter for continuity. Before testing it, unplug the washer from the electrical outlet. Visually inspect the valve for any signs of wear or damage. The valve has screens inside it, inspect these screens for any debris, do this carefully as these screens cannot be replaced and if they get damaged you will need to replace the entire valve. With a multimeter on Rx1, touch the probes to the valve’s terminals. The reading you should receive varies from model to model, refer to your owner’s manual to determine what reading your test should produce. If your valve is damaged or if your test results do not match the recommended results, you will need a replacement water inlet valve. The part number listed under your model number for the water inlet valve is PS12726769. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
