This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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19 questions answered by our experts.
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Terry
November 11, 2021
Doesn't use enough cold water even on highest water level. The clothes don't all get wet unless I stand and spin the tub while it is filling. Then the clothes all get bunched up on one side of the tub, which of course, throws it out of balance. Nigh to impossible to spread the clothes out so it balances the load and the machine doesn't go crazy banging and shaking. Twists clothes together and some items wind up inside other items.
For model number GTW460ASJ9WW
Hello Terry, Thank you for the question. We suggest checking to make sure the Cold Water Tap is on all the way. If the water Flow is still slow, you may need to replace the Water Inlet Valve, PartSelect Number: PS12726769. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Todd
December 3, 2023
the washer wont fill, i checked the water inlets and both clear, i change the lid lock switch im reaching the point of total frustration
For model number GTW460ASJ9WW
Hi Todd, thank you for getting in touch. Based on our understanding of the issue, we would recommend checking the selector switch assembly, part number PS12754096, as it is most likely faulty and may need to be replaced. We hope this sorts out your problem!
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Craig
December 13, 2023
STARTS BEEPING WHEN ITS NOT RUNNING. SOUNDS LIKE MOORIS CODE.
For model number GTW460ASJ9WW
Hi Craig, thank you for contacting us. Based on our research, the beeping occurs if the interface control board is shorting out. It comes along with the control panel assembly, part number PS12703270. You may need to replace it to fix the issue. We hope this information helps!
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Bill
April 23, 2023
Washer intermittently will fill and agitate but won't drain and spin. Beeper for it being finished will sound but still full of water. Will normally correct itself eventually after using the drain and spin cycles multiple times or other times will just finish on its while we are away
For model number GTW460ASJ9WW
Hi Bill, thank you for contacting us. Based on our understanding of the issue, the problem is most likely related to the main control board, part number PS16743401. We hope this solves your problem!
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Kimberly
August 30, 2021
Washer will not come on at all.
For model number GTW460ASJ9WW
Hello Kimberly, Thank you for the question. if the Appliance has no power, we suggest checking the outlet it is plugged into first. Make sure it is operating and sending power to the appliance. Check the Power Code to make sure there is no damage and all wire connectors in the terminal block are secure. You can also test the Start Capacitor with a multi meter to check for continuity. If everything checks out good, you may have a defective User Interface Control Board. We hope this helps!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.
