This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
Are you struggling with a malfunctioning washing machine? We have just the solution you need'the GE Drain Hose. This simple but essential part is tailor-made for washing machines, tasked with safely d...
Designed to regulate water flow during wash cycles, this inlet valve assembly manages both hot and cold water entry into your washing machine. Common signs of a failing valve include improper filling,...
Having trouble with your GE washer? Our Nut Hub could be just the solution you need. This little device has a big job ? it tightly secures your washer hub to the gear case shaft. Its accuracy helps yo...
Ask our experts a question about this model and we'll get back to you as soon as possible!
25 questions answered by our experts.
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Terry
November 11, 2021
Doesn't use enough cold water even on highest water level. The clothes don't all get wet unless I stand and spin the tub while it is filling. Then the clothes all get bunched up on one side of the tub, which of course, throws it out of balance. Nigh to impossible to spread the clothes out so it balances the load and the machine doesn't go crazy banging and shaking. Twists clothes together and some items wind up inside other items.
For model number GTW460ASJ9WW
Hello Terry, Thank you for the question. We suggest checking to make sure the Cold Water Tap is on all the way. If the water Flow is still slow, you may need to replace the Water Inlet Valve, PartSelect Number: PS12726769. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
2 peoplefound this helpful.
Was this helpful?
Thank you for voting!
Todd
December 3, 2023
the washer wont fill, i checked the water inlets and both clear, i change the lid lock switch im reaching the point of total frustration
For model number GTW460ASJ9WW
Hi Todd, thank you for getting in touch. Based on our understanding of the issue, we would recommend checking the selector switch assembly, part number PS12754096, as it is most likely faulty and may need to be replaced. We hope this sorts out your problem!
2 peoplefound this helpful.
Was this helpful?
Thank you for voting!
Craig
December 13, 2023
STARTS BEEPING WHEN ITS NOT RUNNING. SOUNDS LIKE MOORIS CODE.
For model number GTW460ASJ9WW
Hi Craig, thank you for contacting us. Based on our research, the beeping occurs if the interface control board is shorting out. It comes along with the control panel assembly, part number PS12703270. You may need to replace it to fix the issue. We hope this information helps!
1 personfound this helpful.
Was this helpful?
Thank you for voting!
Ricky
March 7, 2022
Will not switch to spin cycle
For model number GTW460ASJ9WW
Hello Ricky, Thank you for the question. This could be an indication the Mode Shifter is faulty and may need to be replaced. We also suggest testing the Lid Switch assembly. If defective it will think the lid is open and it is not safe to spin. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
1 personfound this helpful.
Was this helpful?
Thank you for voting!
Bill
April 23, 2023
Washer intermittently will fill and agitate but won't drain and spin. Beeper for it being finished will sound but still full of water. Will normally correct itself eventually after using the drain and spin cycles multiple times or other times will just finish on its while we are away
For model number GTW460ASJ9WW
Hi Bill, thank you for contacting us. Based on our understanding of the issue, the problem is most likely related to the main control board, part number PS16743401. We hope this solves your problem!
1 personfound this helpful.
Was this helpful?
Thank you for voting!
< Prev
1
2
3
Next >
✖
Ask a Question
Ask our experts a question on this model and we'll respond as soon as we can.
Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.
