This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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Tonia
November 30, 2019
Why won't it spin??? why does it always beep when not in use?
For model number GTW460ASJ6WW
Hi Tonia, it may be a faulty door lock. If this part is broken, your washer may not run because it thinks the door is open. Based on the beeping it could also be a faulty control board.Thank you for your question and good luck with your repair!
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Theresa
December 10, 2019
Fabric softener container does not drain well. Use downy ultra he and usually fill to first line. At least every 5 loads I have to remove and clean container and holes to disperse are all gunked up.
For model number GTW460ASJ6WW
Hello Theresa, Thank you for the question. I suggest checking the water pressure to make sure it is flowing enough to rinse the softener from the cup. Hope this helps!
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Robert
March 25, 2022
When in delicate cycle washer bangs
When in normal wash cycle noisy slight grinding
My research says tub bearing...agree?
can't find it on your site
For model number GTW460ASJ6WW
Hi Robert,
Thank you for your question. If your washer shakes and moves, you will need to check the suspension rods, part numbers PS12343380 and PS12343381. If you are hearing a grinding noise when the washer is agitating, then the issue is likely tub bearing. The tub bearing would be part of the gearcase, part number PS12298171. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Hello, Thank you for your question. There are a few parts you will want to check that cause this issue. If you are sure all the breakers are not flipped you will want to look into the door lock and the control board. We hope this helps.
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Butch
October 31, 2023
My washer will spin, but it won’t agitate. I’ve already put the door switch in and had it spin out but I can’t get it to agitate. Any suggestions?
For model number GTW460ASJ6WW
Hi Butch, thank you for the question. We have concluded that the issue is with the mode shifter, part number PS16554752, which may need to be replaced. The mode shifter is a component that causes the transmission to change between agitation and spinning modes. If the mode shifter is defective, the transmission may be stuck in the spin mode, resulting in the washer not agitating. Before replacing the mode shifter, make sure that the agitator is properly secured and not loose. We hope this helps, good luck with this repair!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.