This lid lock, also known as a door lock, is a genuine OEM replacement part for your washing machine. The lid lock keeps your washer lid closed during the washing cycle. If this part is broken, your w...
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5 questions answered by our experts.
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Norman
December 20, 2021
Controls do not cycle properly. Does wash cycle and empties, then jumps to spin but does not go to rinse and spin again. Doesn’t rinse at all.
For model number GTW460ASJ3WW
Hi Norman,
Thank you for your question. If your washer will not spin, there are some parts that you will need to check to see which one is causing the issue. You will need to check the lid switch, the drive belt, the drain pump, the mode shifter and the lid lock striker. We have included a link that you may reference on how check these parts. We hope this helps! Good luck with the repair!
Why does the washer not spin? It rinses then when it goes on spin cycle light is flashing and it starts putting more water and restarts the whole load again. I open it and fix the clothes to balance it and it'll still do it.
For model number GTW460ASJ3WW
Hello Heberto, thank you for contacting us. We would recommend checking the following parts to fix your issue: Lid Switch Assembly, part number PS16554755, Drive Belt, part number PS11767488, Pump Drain Assembly, part number PS12723115, and Mode Shifter, part number PS16554752. If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
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Donna
December 14, 2022
My washer is filling, sounds like it is washing, rinses and spins but apparently it is not washing enough to mix up the detergent. Clothes are coming out with detergent all over them as they look like they never washed.
For model number GTW460ASJ3WW
Hello Donna, thank you for getting in touch. Based on our research, we would recommend checking the following parts to fix your issue: drive belt, part number PS11767488, pulley, part number PS16619249, mode shifter, part number PS16554752, and motor, part number PS11759153. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
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Charles
January 9, 2023
The water pump started trying to drain with machine not in use
For model number GTW460ASJ3WW
Hello Charles, thank you for contacting us. The two most probable causes of the washing machine that tries to drain when it is not in use are:
1. A faulty drain pump, part number PS12723115: The drain pump could be stuck in the open position and not properly closing, causing water to continuously flow through it and trigger the drain cycle.
2. A defective control board, part number PS16743401: The control board may be malfunctioning and not sensing when the machine should be in the drain cycle.
Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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RON
March 9, 2023
GE WASHER GTW460ASJ3WW IS LEAKING OIL. WHY ?
For model number GTW460ASJ3WW
Hi Ron, thank you for your inquiry. Based on our research, the issue is most probably due to the gearcase, part number PS16729509. You need to replace the gearcase to sort out your problem. We hope this sorts out your problem!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
Turn off hot and cold water supply valves feeding washer. Disconnect both water hoses from washing machine. Remove two screws (one on each side) from upper silver colored metal plate on back of washer to allow access to (blue) water inlet valve. Slightly lift the bottom portion of metal plate and slide to release hooks for easy removal. Pull back and tilt forward plastic control panel to get it out of your way. Disconnect two electrical connections (one on each side) of water inlet valve. One of these came off easily but the other one was stubborn and I had to force it off with a screw driver. If there is an easier way I don't know what it is. Remove two screws from water inlet valve. (one on each side) Gently pull up on stainless steel water temperature sensor located in the middle of the water inlet control valve. It has a black wire connected to it so be careful. Once you have disconnect the sensor you can remove the water inlet valve. If you look closely you will see a small blue O-ring in the hole where you removed the water temp sensor from the water inlet valve. The new valve DOES NOT come with a replacement O-ring so you will have to re-use the old one. I used a small jeweler's screwdriver to get the old out of the hole. Don't forget to install the O-ring or your washer WILL leak! Put everything back together in reverse order. Check hose connections for leaks. Hope this helps somebody. Wish I had known about the O-ring. It would have saved me a headache.
