This lid lock, also referred to as a door lock, is a genuine replacement component designed to secure the washing machine lid during operation. It ensures the appliance recognizes when the lid is prop...
This suspension rod and spring assembly is a manufacturer-approved replacement part designed to stabilize the washer tub during operation. Positioned on the left side of the machine, it is one of four...
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Designed to regulate water flow during wash cycles, this inlet valve assembly manages both hot and cold water entry into your washing machine. Common signs of a failing valve include improper filling,...
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11 questions answered by our experts.
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Dale
December 21, 2019
My washer will not drain or spin. It washes fine, but nothing else. I also cannot figure out how to access the interior of the washer
For model number GTW460ASJ2WW
Hello Dale and thanks for writing.
It certainly sounds like a failed drain pump PS12582968 and /or door lock PS12343280 you should check for signs of damage, and replace it if needed. We hope this helps. Please contact us anytime.
For your convenience, we have attached the link to your manual with repair instruction. We hope this helps. Good luck with your repair
https://www.manualslib.com/manual/1054074/Ge-Gtw460asjww.html
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Jeffrey
January 10, 2020
My washer will not fill with water to the level set
For model number GTW460ASJ2WW
Hello Jeffery,
Thank you for your question. Our sources suggest replacing the water inlet valve under part PS12726769 for your model to fix the issues. We hope this helps!
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Blaise
September 13, 2021
I have a drip in washer into tub even when not washing can you tell me what I need.
For model number GTW460ASJ2WW
Hello Blaise, Thank you for the question. This is normally an indication the Water Inlet Valve Assembly is stuck open and leaking water into the Tub. PartSelect Number PS12726769 will need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Lucy
February 7, 2022
My model makes a whining sound from the agitator of when it changes tasks.How is the agitator attached? or could it be the cycle knob rotating?
For model number GTW460ASJ2WW
Hi Lucy,
Thank you for your question. If your agitator is making a whining sound when it agitates, you may have worn motor bearings. To verify if the issue is the motor bearings, remove the belt from the drive pulley and place the washer on the spin cycle. If the noise returns, then you have worn motor bearings and the drive motor will need to be replaced. The part number listed under your model number for the drive motor is PS11763333. If you would like to place an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Gwendolyn
March 8, 2023
My washer will not run the water the first time I turn it on and I have to keep turning it off and on. I had to replace the motherboard like 3 yrs ago. What does this sound like it needs?
For model number GTW460ASJ2WW
Hi Gwendolyn, thank you for reaching out. According to our research, the issue is with the control board, part number PS16743401, or lid lock assembly, part number PS16554755. If these are not causing the issue, then we would recommend checking the water inlet valve assembly, part number PS12726769. you may need to check these parts through the multimeter via a continuity test to fix the issue. We hope this solves your problem!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.