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Questions And Answers for GTW335ASN2WW
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William
April 16, 2026
Does this model have a recirculating pump?
For model number GTW335ASN2WW
Hi William, thank you for your inquiry. No, this washer does not come with a circulating pump. It has a drain pump that only drains water. Glad to be of help!
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Pat
May 5, 2024
Sometimes skips rinse cycle. Sometimes adds water after drain and spins.
For model number GTW335ASN2WW
Hi Pat, thank you for your inquiry. Based on the description that you have provided, we would recommend checking the main control board, part number PS17626552. Good luck with this repair!
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Arlene
March 20, 2024
My washer will not fill up on Maximum load. Purchased it October 31,2022. Please help me if I can order a part That would be great. Thank you Arlene
For model number GTW335ASN2WW
Hello Arlene, thank you for your inquiry. Based on our understanding of the issue, we would suggest checking the control board, part number PS16874148, to solve the problem. We hope this helps.
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Ken
July 1, 2026
Make loud sound when in spend cycle. What parts shoukd I order? Thank you.
For model number GTW335ASN2WW
Hi Ken, thank you for contacting us. The issue could be with the tub bearings. They come attached to the transmission assembly, part number PS16729509. You may need to replace it to fix the issue. We hope this solves your problem!
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Benjamin
13 days ago
The transmission spline do not rotate during the wash cycle. The Shifter/Clutch has been replaced. The unit fill with water, rinse and spins during the diagnostic test but the wash cycle do not work. The spline on the agitator is not damaged and the spline on the gear case is not damaged. The agitator spins freely by hand both directions under no load. During the wash cycle, you can hear the sound as if the agitator is oscillating for washing but the agitator do not move.
For model number GTW335ASN2WW
Hello Benjamin, thank you for the question. Check the agitator, part number PS16542670. Even if the splines look undamaged visually, the inner plastic teeth inside the hub can be stripped while the spline profile still appears intact. Also, confirm the hub bolt has not backed out, if the hub is not properly secured to the transmission shaft it will spin independently and transfer no torque to the agitator. If the hub and bolt are secure, the internal gearcase, part number PS16729509 has likely failed. If the internal gear train has broken or a shear pin has failed, the transmission cannot deliver oscillating torque to the output spline. We hope this is what you were looking for!
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Drain all the water out of the tub with a shop vac Remove rear drain hose and drained rest of water into a bucket Remove small rear panel (bottom left hand corner) where the drain hose connects Tipped washer up about 45 degrees to get underneath it - Supported it with a few paint cans Remove internal drain hose/clamps from pump - w/ pliers Remove belt cover (gray plastic) with socket - 3 bolts Remove wire assembly plug from socket Remove old drain pump with socket - 3 bolts Install new drain pump - 3 bolts - plug wire assembly into socket Reinstall belt cover - 3 bolts Reinstall hose to drain pump (note panel will be inside washer) Feed drain hose panel through hole and reinstall - 1 nut Re attached drain hose to exterior drain plug You are done !
I thought it was the control board from the onset, but 'Online experts" said it was more likely the mode shifter or the lid lock. I ordered one of each, did not correct problem. Ordered the control board that was designated for this unit, it did not correct problem. Defective? Was send replacememnt, did not fix problem. Twice? Phone conversation with parts person, and after a little digging, it was NOT the correct board, correct board was not available. Returned all parts, refunds all around. Ordered correct board from another site, installed, programed, SUCCESS! Total repair time/installation-less than 15 minutes. Getting the correct part 30 days.
Very simple to repair. Be sure to drain the tub outside or into the sump pump then lay the washer on its side. The pump is right there on the bottom of the basket with 3 bolts. You will also need to remove the belt cover to get to the plug. So simple and saves you hundreds off repair man prices.
