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GSS23GGPBCCC General Electric Refrigerator - Instructions

All Instructions for the GSS23GGPBCCC
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Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union
Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Laura from Manchester, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 28 people found this instruction helpful.
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defrost heater burned out. Lots of ice in and ont he evaporator. Both breezer and refrigerator do not cool right.
Disconnected power. Removed evaporator cover in freezer. Removed the bad defrost heater. It is a glass tube about 10" long. The tube was black since the internal heater wire burned out. Use a hair dryer to melt ice in evaporator. Since there was excessive water coming from melt ice, I removed the back panel and took out the white plastic drain tube and collected water from the tube in a bucket. I put everything back and used the refrigerator for three days without problem, before the new heater arrived. Then I put on the new tube and everything was fine so far.
Parts Used:
Defrost Heater Harness Kit
  • xiaopeng from canton, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 11 people found this instruction helpful.
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refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
Parts Used:
Temperature Sensor
  • mike from Aguilar, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 9 people found this instruction helpful.
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • EDWARD from INDIAN WELLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
Parts Used:
Dispenser Door Solenoid Assembly
  • Graeme from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 11 people found this instruction helpful.
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Fridge keeps cycling on and off and a clicking sound happens every time compressor cycles.
I opened the back panel of the fridge and exposed the compressor. Unplugged existing run capacitor and installed new one with the addition of the sleeve that is stated must be installed around the run capacitor.
Everything I read and on this web site says that based on these symptoms, that the problem is the run capacitor. I searched and search for a part called a start relay which plugs in to the compressor. This run capacitor plugs in to this other part which I take as the start relay.

Installing this run capacitor did not solve the problem. The fridge compressor keeps cycling on and off. Freezer doesn't keep as cold as it should.
Parts Used:
Run Capacitor
  • Kirk E from GRASS VALLEY, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
Parts Used:
Dispenser Door Assembly or Flapper
  • Tim from The Woodlands, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 12 people found this instruction helpful.
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glass panel cover/glass cracked
First, I removed the top drawer blocking the area where I needed to put the glass panel cover. Then, I removed the drawer along with the glass panel holder to which I needed to install the glass. I installed the glass to the panel holder without difficulties (although the glass cover was expensive :() and reinstall the drawers back to their proper place. This repair was actually a no-brainer.
Parts Used:
Pan Cover Glass
  • Jo Anne from Walnut, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 7 people found this instruction helpful.
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Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
Parts Used:
Dispenser Door Solenoid Assembly
  • scott from lake orion, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 10 people found this instruction helpful.
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Ice would not dispense
By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.
Parts Used:
Auger Motor Dispenser Auger Drive
  • Henry from Larose, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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dispensed water but not cubes/crushed ice.
removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!
Parts Used:
Auger Motor
  • Tim from Klamath Falls, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
7 of 8 people found this instruction helpful.
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Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
Parts Used:
Temperature Sensor Shunt Sensor Refrigerator Temperature Sensor Cover
  • M &M Aviation from ESCANABA, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Stopped cooling
Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.
Parts Used:
Defrost Heater Harness Kit
  • Curt from Selma, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 11 people found this instruction helpful.
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Leaky water line to water dispenser
This part (plastic tubing) does not show up under my model of refrig...so I had to look thru the various water lines and pick the one that "looked" right. Luckily, this is the exact replacement part and works perfectly. I removed the lower back panel from the fridge, removed the bracket holding the water line connectors and pressed the outer ring of the coupler up until it released the old water line. I pushed in the new line, made sure it was snug with a gentle pull and ran the line under the fridge up to the existing coupler. I removed the old line from the existing coupler under the front left of the freezer door, and pushed in the new line. I did not need to use the new coupler. If my old line would not have been so brittle and cracked in several places, I could have just cut out the leaking portion and popped the new couple in to mend the line back together. Easy job and we can stop buying bottled water at the store now!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Gerald from San Clemente, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
9 of 15 people found this instruction helpful.
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Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Eugene from Palm Springs, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
8 of 12 people found this instruction helpful.
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All Instructions for the GSS23GGPBCCC
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