GSR23YBPCWW General Electric Refrigerator - Instructions
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.
The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.
The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.
I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.
The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.
I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
Parts Used:
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Stephen from Spring, TX
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
13 of 15 people
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Internal light switch was sticking
Two tabs hold the switch in place. I used a plastic wedge to remove the switch. Removed and replaced the two connectors held in by friction. Painless.
Parts Used:
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John from Vallejo, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
13 of 16 people
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Refrigerator side gets colder than set temperature. Plastic damper door broken in Fresh Food Air Inlet.
There were not detailed instructions provided with the parts, however, it was fairly simple to determine how to remove the old part. First, I removed all the shelves. Then I took out four screws holding the top light cover. The plasic around the back center column was removed with a pannel tool. The plastic around the water filter was also removed. The old Fresh Food Air Inlet was then able to come out. Remove the connector. Reinstall per instructions provided. Install the other parts in order they were removed.
Parts Used:
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Robert from Hurst, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
12 of 13 people
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
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Leo from TWIN FALLS, ID
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
22 of 43 people
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Broken freezer light switch
Part arrived very fast as ordered..need to pry old switch out from top..use care to push the retainer down..after old switch was 1/2 out, I used a putty knife for better leveridge.Remove wire connector...after plugging in the wire connector to the replacement switch, make sure the switch is properly positioned so the switch will depress when door shuts.
Parts Used:
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James from Goshen, KY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
14 of 20 people
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freezer and fridg would not hold the temp correctly. Getting too warm
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !
The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
Parts Used:
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Paul from Troy, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 11 people
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Broken Switch
Just pop the old one out, careful not to lose the wiring inside the ref wall & popped the new one in.
Parts Used:
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ron from hermitage, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
12 of 14 people
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Freezer thawing then re-freezing
The refrigerator was staying in defrost too long allowing the temperature to rise to the point that part of the ice (probably some of the food too) to melt then re-freeze. I first changed out the temp sensor and thermostat because I wanted to try the cheap stuff first but that didn't fix it, I should have gone with the mainboard first as it was the most likely cause. After putting in the new mainboard in the thing has worked perfectly since. The board was extremely easy to change, take the metal cover off with a nut driver. Carefully unplug the wires from old board and remove the board. The board is mounted on some plastic standoffs that expand after passing through the board, some of these came out while i was disconnecting the wires but some were there to stay until I figured out that I needed to squeeze the top of them to release the board. After getting the old board out just put the new one on the standoffs and connect the wires. Put the cover back on and DONE!
NOTES: The new board had some extra connectors that my old one did not, but the correct connectors were still in the old locations. The instructions that came with the board did talk about making some modifications to the refrigerator wiring on certain models, but that didn't apply to me. If I remember right the models requiring modification were all bottom freezer type. But even if you do have to do this the instrucions looked easy, just cut a couple of wires, no splicing or anything.
NOTES: The new board had some extra connectors that my old one did not, but the correct connectors were still in the old locations. The instructions that came with the board did talk about making some modifications to the refrigerator wiring on certain models, but that didn't apply to me. If I remember right the models requiring modification were all bottom freezer type. But even if you do have to do this the instrucions looked easy, just cut a couple of wires, no splicing or anything.
Parts Used:
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Luther from Navarre, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
12 of 15 people
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High pitch noise
My GE refrigerator emitted high pitch noise a short while ago. I tried different dampening methods that helped but not eliminating the problem. I finally replaced the fan, motor, and associated parts and solved the problem. The total cost was about $50.
Parts Used:
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Bert from Audubon, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
15 of 24 people
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going from warm to to cold
i used the video it showed on the site or iwould not have been able to do it
Parts Used:
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roy from spring hill, KS
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver
16 of 28 people
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Freezer temp too warm Refrigerator side too warm
Thanks to others who also gave some detailed instruction on repairs I was able to do the same. I have a GE Profile side by side refrigerator/freezer Model No. PSC25PSSCSS The first repair I did was to remove/replace freezer defrost thermostat sensor that is cliped to condenser tube I snipped the wires close to the thermostat and pulled it off the tube I stripped the ends of the wires and twisted the strands then placed a piece of heat shrink tube onto the wire pushing it away from the exposed wire then I soldered the two color coded wires together then I pulled the heat shrink over the conection and used a lighter to heat up the heat shrink until it sealed the conection repeating this on the othr wire as well. I then removed the Old defrost Heater element by removing to screws then I disconected the two wires by simply pulling the connector plugs off both ends of the heater element assembly. This fixed the freezer being too warm for a short time but it started getting warm again that's when I noticed the defrost fan was not working, when you have the door open to freezer push the door switch in you should hear the fan come to life and blow hard. The fan was replaced I had to remove everything to get to it it's pretty simple to do it just unplugs make sure you order the right fan though My fan comes with the Thermistor already integrated into the plug this makes it easier. This fixed the problem with both Freezer & Refrigerator The Temperatures returned to normal Freezer 0 degrees Refrigerator 37 degrees I also checked out the refrigerator side Condenser I noticed only that the Condensate pan was starting to rust so I will remove it and use some Muretic acid to clean it up and then spray it with some Cold Gavanize with Zinc you can get this spray paint at Home Depot it seals and prevents rust. Or you can order a new one for about $ 16 bucks but it will start rusting just like the old one did eventually if you do order a new Condensate Pan I suggest spraying it before you reinstall it so that it will not rust. Greg H. Eldorado, AR
Parts Used:
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Gregory from El Dorado, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
11 of 13 people
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Motherboard burned out
I ordered the part on Sunday and had it by Tuesday. It only took a few minutes to install. Basically, I unplugged the unit and removed the cover over the motherboard with a nutdriver. The wires were easy to unplug and reinstall. There was no way to incorrectly install since they could only fit in the correct position. I reinstalled the panel pluged it back in and now the fridge is working great.
Parts Used:
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Joe from Redlands, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
11 of 13 people
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It started out with the door buttons not working and then the timer stopped working so it wouldn't allow the fan or the compressor to run replaced the board and everything started working
Took the three screws out of the cover, took the six plugs off of the board and removed board.
Parts Used:
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Robert from Yulee, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
11 of 15 people
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refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
Parts Used:
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mike from Aguilar, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 9 people
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Freezer door would open when food door would close
Bought two gaskets for both doors was just going to replace both due to age. Food door gasket was received damaged shipped poorly and I am still waiting on a refund. But went ahead with the repair , since freezer door was the one I was concerned about. Opened Freezer door gasket package and it was dirty and looked old from sitting in warehouse. I had to but it in the tub to make it pliable and I cleaned it also since it was in water already. Installed it pretty simple . Turned out the refrigerator wasn't leveled properly. Didn't realize the refrigerator is suppose to slope to the back . Called up GE and they helped me out. Customer Service from partselect.com and GE were very nice.
Parts Used:
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Bernard from Bay shore, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
19 of 39 people
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