GS6SHEXMS00 Whirlpool Refrigerator - Instructions
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Water leaking from under refrigerator.
Water leaking from under refrigerator. Initially believed leak was from filter assembly. Removed filter and shut off water supply but leak appeared at different intervals again. Large puddle of water coming out from under refrigerator. Removed back lower panel and checked for leak, but didn't find any. My wife was also checking for leak and found a crack in drip tray. Only way we could get the drip tray out was to first remove front lower panel, disconnect and remove wiring harness in front of drip tray, unbolt water filter assembly, and unbolt water solenoid unit at rear of refrigerator. Their water lines connect to filter assembly. My wife controlled the water solenoid unit to give me play as I pulled the filter assembly out as much as I could from the front. I could now wiggle the cracked drip tray out from under the filter unit. Replaced drip tray and reinstalled wiring harness, water filter unit w/new filter, and re-bolted water solenoid unit at back of refrigerator. Replaced back lower panel after turning water back on and checking for leaks. Replaced front lower panel.
The reason still had leak after initially turning off water supply was because the drip tray is used to catch the water when refrigerator goes into the defrost cycle. Since the original drip tray had cracked, water only appeared on floor after defrost cycle.
The reason still had leak after initially turning off water supply was because the drip tray is used to catch the water when refrigerator goes into the defrost cycle. Since the original drip tray had cracked, water only appeared on floor after defrost cycle.
Parts Used:
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Ronald from DELRAN, NJ
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
15 of 16 people
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Following a brief power outage, it stopped producing ice. Harvester was at 6:00 with fingers frozen in ice cubes. Would make a batch if I freed the harvester and jumped the t-stat, but would quit again.
Unplugged refrigerator. Used nut driver to remove small bolt retaining wire cover on right side of ice maker. Removed wire cover, used flat head screw driver to depress side-rail clips. Ice maker slid out, unplugged. Timer module cover pops off easily. Three screws removed the timer module. Installation was reverse of removal. Had ice in less than an hour, bin was full by next morning. If you have a screw driver and know what it's for, this job should come easily.
Parts Used:
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Joe from Pryor, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
18 of 26 people
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coupling on water line thru freezer door cut due to moving Refg and having to remove doors.
Snapped the large end of the coupling onto the main line coming from the water source and snapped the other end onto the small line leading to the ice maker. Quick and simple.
Parts Used:
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Martin from Rutherfordton, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
21 of 35 people
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Ice maker broke and not repariable
PartSelect was fantastic and I would recommend them to anyone! Online, Sears only showed a parts breakdown so I went to the service center. They could sell me an ice maker but PartSelect had the same ice maker for $35 less and it was on my door step the very next day! Mu husband plugged it in an we were on our way. You have been very easy to work with. I was amazed at the delivery time and I will use you in the future!
Parts Used:
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Colleen from Chesapeake, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
15 of 17 people
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The water dispenser stopped working
Review the video on parts select. Do this first!
The actual repair took less than 30 minutes, including pulling out the refrigerator, performing the repair, and replacing the refrigerator.
Remove the screws holding the cardboard backing to the bottom rear of the refrigerator. Remove the screws holding the pump in place. Remove the electrical connectors and the water hoses from the pump. I needed the wrench to disconnect and reconnect the main inlet hose. Hook everything back up (the sizes of hoses and connectors are different). Replace the cardboard backing. Done!!
I would use Parts Direct again.
The actual repair took less than 30 minutes, including pulling out the refrigerator, performing the repair, and replacing the refrigerator.
Remove the screws holding the cardboard backing to the bottom rear of the refrigerator. Remove the screws holding the pump in place. Remove the electrical connectors and the water hoses from the pump. I needed the wrench to disconnect and reconnect the main inlet hose. Hook everything back up (the sizes of hoses and connectors are different). Replace the cardboard backing. Done!!
I would use Parts Direct again.
Parts Used:
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Tisha from Tucson, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
15 of 17 people
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plastic ice cube guide installed
Mine is a simple tale of the missing ice cube dispensor guide. When we moved, the guide was missing so when I built our new home with a kitchen in the basement I wanted to hook up the ice dispensor but when I did, the ice cubes always fell off to one side. I decided to order the misssing part on-line. I ordered it paid for it and then received it the next day-wonderful. Within ten minutes, I was ready to go. Thanks for great service. Rick Davis, Bloomington, IL.
Parts Used:
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Richard from Bloomington, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
15 of 18 people
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I broke the old cap trying to turn the filter cc wise.
I installed the new cap on a new filter, which I will install when the old filter needs replacing. No tools required, but it is sometimes difficult to turn the filter cc wise, when replacing.
Parts Used:
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Victor from San Mateo, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
16 of 21 people
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Fridge and freezer quit working
This is a side by side fridge. Both refrigerator and freezer quit working. I could here the combination start device click and try to start the compressor. It would shut back off within 5 seconds.Removed the lower rear cover on the fridge and cleaned the coils while it was off. Replaced the combination start device, plugged in the fridge, and it worked. What a relief!
Parts Used:
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Patrick from Rayland, OH
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
14 of 16 people
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Ice stuck in mold. mold coating was peeling off.
Turn off water supply too ice maker and unplug the fridge power. using a nut driver remove one bottom screw from the bottom, near the front. The other two from the side atop the ice mold. (loosen screws and ice maker will lift up and off.)
I set the ice maker on the counter, snapped of the front cover by hand. using a phillips driver, remove two screws near the bottom corners.(they go through the circuit board into the ice mold)
circuit board in one hand, other end of ice mold in the other, slowly pull apart about 1 inch. remove the silver colored "on, off" bar at the end by snapping the retainer out of the ice mold. (the silver bar stays with the circuit board end)
Watch how the ice guide(white fingers stationary on side of ice mold) hooks too the ice mold on each end. swap ice guide to new ice mold, insert three guide pins on end into holes on the circuit board, while holding ice guide onto ice mold, watch rotation bar while inserting into motor.(it only splines one way.) when each piece is lined up, simply push together and reinstall two screws. snap circuit board cover into place. reinstall ice maker into freezer in reverse order.
I set the ice maker on the counter, snapped of the front cover by hand. using a phillips driver, remove two screws near the bottom corners.(they go through the circuit board into the ice mold)
circuit board in one hand, other end of ice mold in the other, slowly pull apart about 1 inch. remove the silver colored "on, off" bar at the end by snapping the retainer out of the ice mold. (the silver bar stays with the circuit board end)
Watch how the ice guide(white fingers stationary on side of ice mold) hooks too the ice mold on each end. swap ice guide to new ice mold, insert three guide pins on end into holes on the circuit board, while holding ice guide onto ice mold, watch rotation bar while inserting into motor.(it only splines one way.) when each piece is lined up, simply push together and reinstall two screws. snap circuit board cover into place. reinstall ice maker into freezer in reverse order.
Parts Used:
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Martin from Shakopee, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
14 of 16 people
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icemaker quit working
removed screws that held the ice maker in place, then removed the cover (popped off) The drive element was easy to remove, three screws and it was out. I put in the new part and reinstalled the icemaker with the three screws that hold it in place. I never call Sears for any repair. They use contract help and I have heard horror stories about those guys!
Parts Used:
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Kenneth from Aledo, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
16 of 22 people
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Ice Maker stripper arm cracked
This was a pretty easy repair...I removed the retaining screws and slid the assembly off its tracks. Disconneting the wiring hardness was a pain but after a few minutes I had that off (use gloves, it gets cold in the freezer after a minute)
Once I had the unit completely out of the freezer the replacement part took only minutes to replace.
Reversed the process putting the ice maker back in - a few hours later my ice buck was full again.
Simple repair - well worth the effort.
Once I had the unit completely out of the freezer the replacement part took only minutes to replace.
Reversed the process putting the ice maker back in - a few hours later my ice buck was full again.
Simple repair - well worth the effort.
Parts Used:
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Mark from Newtown, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
14 of 16 people
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bad door gasket
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William from Palm Coast, FL
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
14 of 17 people
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Motor was noisy
I removed 4 screws holding the motor mounting bracket and removed the assy from the unit. I then removed 3 screws holding the motor to the bracket. I put the fan blade on the new motor and reattached the motor to the bracket. I plugged in the wiring adapter to the motor and reinstalled the bracket in the unit with the 4 screws. Finally I attached the unit wiring connector to the motor.
It was relatively easy.
It was relatively easy.
Parts Used:
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Rick from Florence, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
13 of 14 people
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Refrigerator fans runs but compressor not running
MAKE SURE POWER IS OFF or REFRIGERATOR UNPLUGGED BEFORE STARTING THIS!!!
I removed the lower refrigerator backing. The compressor was located in the left corner of the refrigerator. I located the start device which had a thin clip on top of it. After removing the clip I pulled the 2 wires (Red and White) from the start device. I then pulled the whole device from the compressor. You can use a screwdriver to pry it from the compressor. I unplugged the capacitor from the old switch and plugged it into the new one. Installed in reverse from how I took it out.
I removed the lower refrigerator backing. The compressor was located in the left corner of the refrigerator. I located the start device which had a thin clip on top of it. After removing the clip I pulled the 2 wires (Red and White) from the start device. I then pulled the whole device from the compressor. You can use a screwdriver to pry it from the compressor. I unplugged the capacitor from the old switch and plugged it into the new one. Installed in reverse from how I took it out.
Parts Used:
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Marcus from Maylene, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
13 of 14 people
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Old motor was not resetting back to proper position halting ice production.
Removed the three motor screws pulled off old motor put new motor in place replaced screws and re-installed. It was producing ice three hours later. I originally tried to obtian these parts directly from Whirlpool in which twice they shipped me the wrong parts. Finally gave up on them and entered the whilrpool part number which crossreferenced to new part number which was correct the first try. Thank you!
Parts Used:
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Kevin from Spring, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
13 of 14 people
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