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This water filter is a genuine OEM replacement component designed for use in select refrigerators and freestanding ice makers. Engineered to remove contaminants and particles from the water supply, it...
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Lauren
January 26, 2025
This is a Whirlpool 15” under counter icemaker. It’s freezing the ice but it’s not dropping down through the grid. No ice is being made, it just sits there. Do you think a new grid replacement would fix the problem?
For model number GI15NDXZS2
Hello Lauren, thank you for your inquiry. Yes, based on the description you have provided, the issue seems to be most probably with the grid cutter assembly. We would suggest checking the grid cutter assembly, part number PS11770079, to solve the problem. We hope this helps!
When the reservoir is full the water does not stop running. Is the circulation pump going bad?
For model number GI15NDXZS2
Hi Lisa, thank you for contacting us. No, the issue seems to be with the water inlet valve, part number PS11738179. You may need to replace it to fix the issue. We hope this sorts out your problem!
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
The water filled on startup (actually over-filled, which was a clue). After that water was used to make ice, no new water came in so the recirculation pump just made whining noises in the mostly empty reservoir. Since water could come in (on start up) I reasoned it wasn't the water inlet valve, and everything else suggested the ice maker was getting inaccurate info about how much water was in the reservoir. Turns out, the water recirculation pump has a water level sensor built in. So while the pump itself still functioned, the water level sensor inside had gone bad. Replacing the pump fixed the issue. There are videos online that show how to accomplish that, but it was pretty straight-forward. The dis-assembly was sometimes irritating because it's hard to see and maneuver around inside. It'll help if you put the machine closer to eye level. Pay close attention to videos that show the disassembly because there are a couple of tabs that are hard to find.