GCAP1000M2WW General Electric Washer - Instructions
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Would agitate, but not spin, leaving clothing soaking wet.
The hardest part is lifting the washer to get a the bottom. Disconnect the power, shut off water. Disconnect hoses and drain hose. Move washer from the wall about 2 feet. Tilt up front of washer. I used 4 12" long 8x8 inch lumber, lift washer….place one on each from corner. Lift again, place 1 more 4x4 on each existing 4x4. Now remove the belt off the 3 pulleys. Use the flat blade screw driver to remove the C clip holding the Pully on the shaft, with the flat bladed screw driver and hammer. Once the C clip is off remove the metal washer, pulley, plastic lock (apart of the bottom of the pulley & the thrush bearing and it's washer. Using the parts supplied (the "new thrush bearing is a bearing and washer combined) replace as you removed it. Thrust bearing, pulley, washer and, c clip. I tapped mine on using the flat bladed screw drive……becareful not to break it (they did supply 2 for me in the repair packet) make sure he c clip is secured. Lower the washer after removing all the tools from under the washer, by reversing the lift sequence. Slide the washer in place. Connect the hoses back up. Plug it in.Reconnect the drain hose, you should be good to go.
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Anthony from DEKALB, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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The washer was shaking a lot
I had to take out the front panel to access the Tub. Afterward the work wasn't hard.
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Luiz from Bethesda, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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Washer wouldn’t agitate.
Watched a how to video. Pulled the agitator. Determined that the agitator coupling was worn out. Matched the old agitator coupling to new replacement one. Ordered it. Pushed the new agitator coupling onto the fitting. Secured it with the old bolt. Replaced the agitator. Repaired.
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Deborah from MARIETTA, SC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
3 of 4 people
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Washer would not agitate
I paid over $100 several years ago to have this same repair done by an appliance repairman. I did it myself this time for less than $20. Definitely watch the installation video before you start. Remove agitator by pulling it up by its bottom flange (protect your face in case it pops off suddenly). Remove bolt holding agitator coupling onto the transmission shaft. Pull up on old coupling and remove it. Clean grooves on transmission shaft and then install new coupling over the shaft. Reinstall old bolt and the agitator following video instructions on lining up agitator on the coupling. Note: Standard Fedex Smartpost shipping took 6 days to go from Louisville, Kentucky to western North Carolina. If you're in a hurry it's worth it to pay for expedited shipping. Lots of dirty laundry piles up in a week!
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Douglas from ETOWAH, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 4 people
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Water leaking (from pump)
Ordered new pump on Sunday - replaced on Wednesday. Removed front washer panel with putty knife to release latches. Used pliers to disconnect hose clamps. Lots of paper towels to sop up water in bottom of washer and on floor. Unhooked electrical wires. Socket to remove pump. Reverse actions to replace pump. It's "plug and play"!
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Jan from Protection, KS
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Socket set
4 of 7 people
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The agitator would not spin and it was due to a coupling that was worn down to the nubs
Pulled the agitator off by hand. Loosened the screw on top of the coupling and pulled old coupling off by hand. Replaced part with new coupling and socketed it in place. Replaced agitator by-hand by simply pushing it down on top of coupling making sure the plastic teeth aligned.
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Ted from CINCINNATI, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
3 of 4 people
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knob would not engage dial behind it
Removed clip (keeper), behind knob, releasing it from shaft. Replace with new knob, and clip.
Parts Used:
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jerry from pomeroy, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 4 people
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Fins on agitator broke off
Watched the repair video on PartSelect website , repair was exactly as they showed on video , grab old agitator at base , give a quick pull and it popped right off , lined up tabs to coupler with new agitator and gave a sharp push down and new agitator snapped right on. Total repair time was approx 5 minutes .
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Herb from FARMINGVILLE, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Drain hose was leaking
Surprisingly easy. I took the screws off, then pulled off the drain hose. I then inserted the new hose, and put back the screws. Amazing quick!
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Mohammed from Berkeley, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Indicator dial broken
The dial is held on the cycle control shaft w/a clip. Using a small pair of long nose pliers, pull the clip out of the slot in the control knob. Remove the outer knob exposing the indicator.Easy....
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Reginald from ROCKLEDGE, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
2 of 2 people
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Small wire had tried spin out of drain pump. Wore pin hole in the rubber drain hose....
Unplugged...Removed back from washer...Using nut driver-cordless drill...Inspected hose-found leak....Removed hose with pliers & screw driver.....Than dried the hose...& than for temporary fix (for the wife to continue washing) used some Epoxy for rubber.....Than ordered new part. Received and reinstalled replacement. Thank you
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Steven from PLAINS, MT
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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Straps had stretched with age.
Removed the front panel. Removed the washer top. Removed and replaced each strap. Very simple repair.
Parts Used:
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Roger from Longmont, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Debris in pump
Could have removed debis in old pump. Kept it as a spare.
Replacement was simple , (two nuts) & (2 Lg. Hose Clamps) + two wires.
Dealer wanted $168.00 Labor + $67.00 for part!.
Replacement was simple , (two nuts) & (2 Lg. Hose Clamps) + two wires.
Dealer wanted $168.00 Labor + $67.00 for part!.
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Howard from Davie, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Socket set
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Water Kept Flowing into the tank even when water should have shut off.
The replacement of this tripe water valve was so easy. My tub kept filling with water even though the water should have shut of. First remove the two hoses from the valve. Second you remove the 3 screws from the steel shield behind the plastic upper control pan panel. Take the shield off. Remove the control panel and lay on the washer. Then take the filler hose to the tub off using pliers to remove the hose clamp. Then take the two screws out of the valve. Twist and remove the valve. That is the removal. Reverse all of these to put it back on and test out. This valve fixed my problem. Anyone can do this who has any basic knowledge of tools.
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William from W BROOKFIELD, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
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Fitted sheet got stuck under the agitator
Reach down and grab the base of the agitator with both hands and yank up with slightly more pressure on the left or right, whichever side you prefer. This will break loose the holding clamps/pull straight up. To re-install: align slots and push down until it snaps. Simple as that.
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Donn from WIMAUMA, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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