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Dennis
January 31, 2020
How to take door off to get at the wiring harness on left side
For model number FPBM3077RFA
Hi Dennis. Make sure your appliance has no power. Open your door and remove the top screws on the front vent. You can then use a putty knife to pry off the vent. The door should now just lift off. Thank you for your question and good luck with your repair.
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Lelia
November 29, 2019
What is error 11?
For model number FPBM3077RFA
Hello Lelia, thank you for writing. First you can try resetting the microwave to clear the error by unplugging it for ten minutes, then plugging it back in. If the error is not cleared, then you likely have a faulty Sensor, part number PS3491315 for your model microwave. I hope this helps!
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Gokaran
October 22, 2023
my microwave is not turning on, no lights, no clock and the fuse is ok and there is electrical power in the outlet, since it's installed, I have used it a couple times and when I went back to use it noticed it was not lighting up, is there anything else I can check?
For model number FPBM3077RFA
Hi Gokaran, thank you for your question! Based on the description that you have provided, we would recommend checking the thermostat, part number PS12071310. We hope that helps!
All of the touch buttons on the left side of the front panel stopped functioning - all buttons to the right of the clock display work, including the start button. The unit still works fine. Any help?
For model number FPBM3077RFA
Hello Scott, Thank you for your inquiry. We have researched your model and recommend changing the control panel and touchpad. For safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so. Good luck with your repair.
https://www.partselect.com/Microwave+discharge-capacitor+repair.htm
Can you purchase a complete door with wiring harness in it
For model number FPBM3077RFA
Hi Brian,
Thank you for your question. A complete door assembly is available for your microwave. The part number listed under your model number for the door assembly before serial number KG51301536 is PS11700271. The part number listed under your model number for the door assembly after serial number KG51301536 or later is PS11731942. If you would like to place an order for one of them, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
First thing I dir was search YouTube for any related videos and found this one https://www.youtube.com/watch?v=uHj4H9Fdxrc, it was the exact problem my microwave was exhibiting. Once I verified the problem by troubleshooting, I removed the part and verified that the switches were working fine, the door latch assembly showed signs of wear which was the cause of the problem. After receiving the replacement part I installed it, verified that power was restored to the unit and reassembled the microwave, works fine, hope it lasts a long time!
Went through some anxious hours when I found that the MW would not turn off. The only way was to leave the door open. Not a solution. Tried a appliance repair that I knew, they didn't work on MWs. Spoke to the manufacturer, for $99 would come out and then tell me the real cost to fix. After more searching, even to maybe getting a new MW, (which necessitates getting a new bracket for the over the stove MW. They evidently are not standard, but proprietary to brands. Not good!)Buying a MW, okay, but someone has to put it in. Where are the good old days of selling, delivery, service? I'm from a small town, that's SOP. I found PartSelect and called them. They didn't have the exact problem I had. They had a FAQ about the MW not starting. Mine wouldn't stop. After describing what was happening, they had it in one. Looked at the plastic latch, bottom was curved out of shape. Door wouldn't close properly, causing it to run. It didn't heat, just ran. I ordered the parts. A spring and a latch. They came in quickly and my son and I began the repair. Found a You Tube on a similar type of door and they posited it might be the latch with step by step to follow. Ran back and forth from computer to kitchen. Now, we didn't have the right tools to go along with the video we were watching. A long thin blade (about 12 inches) knife was used as the putty knife to pry up the edging that held the door glass. My son's long thin tiny philips screwdriver he uses to fix toys worked for the really tiny screws that held the latch part. We didn't have long nose pliers, but we messed up that part anyway, forgot to put in the new spring with the new latch. We worked it by hand and it went back together. Put it all together and discovered we forgot to put those tiny screws back at the latch. Wrestled the door back on and started it. Almost had a heart attack as it still was running when off. So unplugged,let it reset and it's been fine. Think it probably would have gone smoother with the proper tools. Anyway, glad I found PartSelect and that it was a relatively easy fix, even for those without tools and experience. A am a retiree, so don't feel you can't do it. Thank you so much PartSelect.