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Andrew
December 15, 2019
All 4 burners stopped working at the same time
For model number FFEC3024LB1
Hello Andrew, thank you for your question. We would recommend checking the wiring between the controls and the burners, as well as power source coming into the unit. I hope this helps!
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Don
March 8, 2023
One eye is very hard to turn off. Must find “sweet spot” of controller to turn off . Cannot “feel” sweet spot” just must hunt for it.
For model number FFEC3024LB1
Hi Don, thank you for reaching out. To fix the issue, we would recommend checking the following parts: the knob bushing, part number PS2342907, and the element switch, part number PS16227346. We hope this solves your problem!
Glass top cracked...can I purchase just the glass top and install it
For model number FFEC3024LB1
Hi Mark,
Thank you for your question. The part number listed under your model number for the glasstop is PS2581707. If you would like to place an order for it, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
