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Fred
February 6, 2025
unit completely dead, no clock displays, no response to touch buttons, 40A basement breaker not tripped. Customer used oven at 400 deg. for 50 minutes and turned off with no problem the day before.
For model number FCWM2727ABG
Hello Fred, thank you for reaching out. If you are facing this issue with the oven of your model, then we would recommend checking the control board, part number PS16745547, to solve the problem. A malfunctioning control board can most probably cause this issue. We hope this helps!
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
The diagnosis is about an hour. Coz, I need to open the control panel, got a tester, and trsted all critical parts inside the panel. Also, replaced the fuse just to make sure its a new one. Found out it was a switch (bottom part) that control the open/close of the microwave door.
When found out the problem, the rest of the work is easy.