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3 questions answered by our experts.
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Tinamarie
June 25, 2022
How do I get the freezer drawers out to clean it?
For model number EI26SS55GS0
Hello Tinamarie, Thank you for the question. You just need to pull the Basket out all the way and tip the front upwards to release the rollers from the rail and lift the basket off the rail. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Mitzi
November 3, 2022
I broke the lever you push back to make it dispense ice. Can you order just that lever or do you have to replace the entire ice dispenser. It is an Electrolux serial number is 4A83210369. Thank you for your help in advance.
For model number EI26SS55GS0
Hi Mitzi,
Thank you for your question. The lever is part of the dispenser module. The part number listed under your model number for the dispenser module is PS10060203. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
I need to purchase the temperature control thermostat for Electrolux refrigerator model EI26SS55GS0 and I look for your help to provide me the location of this thermostat.
The symptom is the refrigerator is freezing the food and I set the temperature to 43F but if goes down to 37F.
Thank you
For model number EI26SS55GS0
Hello Dhia, Thank you for writing. This model does not come equipped with a temperature control thermostat. The Temperature is controlled by the control board on the dispenser. We suggest testing the Temperature Sensor. This sensor works with the electronic control board within your refrigerator to control the temperature. If your fridge is too warm or too cold, consider changing the thermistor. We hope this helps, good luck with the repair!
In my specific appliance the water valve is located in the bottom right hand corner looking at it from the back. To get to it I remove the thin layer of cardboard the covers the back of the fridge. I then proceeded to disconnect the 1/4" copper tubing which is the water feed coming out of the wall. Then I removed the screws that hold the valve assembly in place. I took the water valve out and removed the electrical connections as well as the plastic tubing which feed the water dispenser and the ice maker. To install the new water valve it was just a matter of reversing steps.
Even though my wife said that our icemaker broke, there was actually nothing wrong with it. It was the valve that let water flow in during the 'harvest' cycle. A real easy way to test the icemaker without voltage and current measurements, is to fill the tray by hand with a little cup of water; wait till the water freezes and see if the maker dumped the ice into the bin.
Unplugged the refrigerator. Removed the 4 hex head screws on the lower back panel at the back of the freezer. Used a blow dryer to defrost the pipes and area surrounding the thermostat. Unplug the connection from the back of the freezer, unplug the 2 wires, one that goes to the heater, one that comes from power. Unclip the thermostat from the pipe and note which pipe you unclipped it from. Cut the wires on the old thermostat midway between the plugs and the sensor. Using the supplied butt connectors, strip the wire ends on color matched wires (should be a dark blue or black) and crimp them together. Repeat with the other wire. Discard the white shrink wrapping. I wasn't able to get it small enough with a hair dryer or lighter. Plug the thermostat back into it's respective plugs. Clip the thermostat back onto the pipe you removed it from. Replace the back panel with the four screws. Ensure the bottom of the panel is set inside of the drip tray. Replace any shelving you removed. Plug the refrigerator back into the wall. Your done!
