EGR3000ED2WW General Electric Range - Instructions

The two knobs I received installed easily enough. The problem was that once I installed them, they sat horizontally rather than vertically as the original knobs did

the electrodes on this model have to be removed before you can raise cooktop, once cooktop is raised remove wire from burner bracket, use needle nose pliers to squeeze bottom of clip,remove &replace with new parts.

PULL RANGE OUT FROM WALL & ALSO REMOVED OVEN DOOR BY SLIDING UP. WORKING FROM INSIDE OVEN & ALSO BEHIND I REPLACED PART . ALWAYS " UNPLUG " RANGE BEFORE YOU START.

Easy

remove old burner, put new in place

Remove the old tubes. Lift the lid NO MORE THAN FOUR INCHES. !!!!! Feel for the connections on the switch ends and attach losely. Carefully ( with some slight bending ) attach tubes to the burners. Tighten all connections. Do not over tighten.
The tubes broke originaly because , attempting to clean the area I lifted the lid too high.

My son lifted up cooktop, unscrewed the front plate to gain access to old tube burners, removed and replaced with new parts.

Couple of screws and it was done. Simple and inexpensive since I thought I was going to have to buy a new range.

Removed the old handle with the new one.

The only tool needed was a nutdriver to remove the lamp socket. I needed my head mounted light to see what I was doing, and everything went smoothly from there. Simple job.

Could not have been simpler. Burner head dropped into place and was held in place by gravity. Not possible for part to go in incorrectly.

Used screwdriver w/star bit to remove two screws (longer one on top). Removed cracked end cap. Placed new end cap into position, making sure all tabs were correctly aligned. Replaced screws (top one first)tightening them slowly & alternating back & forth so as not to crack the new part.

called appliance repairman. He found problem and ordered new part. After 2 months waiting for part to get there, my husband got on internet and calld your number, and ordered what was needed. Now for the great thing. Within 4 working days we received what we thought we needed. but we had ordered the wrong part number. Got back on internet, went right to your web site, found the part that we did need, a flame spreader instead of the Deflector. called your service number, talked to a very nice person, again, told her what we did and ordered the correct part. Another great thing, we got that part the very next day. I returned the wrong part that same day. We then had our son install it and now we have a very nice working oven. Though out this very long ordeal, we talked to the applicance service people and got the same answer. The part has been ordered and it should be here next week. When we found your web site and called for the part, I called the appliance service and told them we had ordered the part ourselves and I would be happy to give her this information. THE VERY NEXT DAY she called us to tell us the part had fially arrived and they could come out the next day. Told them sorry but it as already taken care of. The very next time we need some part for any appliance we will call you first. Thank you for your very nice service people and the fast way that this all took place.

Replaced old burner element with new, easy

Simple to correct 1. lift off grate 2. lift off burner cover 3. lift off old burner. 4. replace burner, cover and grate. took 10 seconds. burner works perfect