DSRF3KGXHCWW General Electric Refrigerator - Instructions
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loss of refrigeration
After mopping up the floor - the whole freezer that was iced up melted - that's how I found out about the problem...
Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.
With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.
With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.
With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.
Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...
NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.
Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.
With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.
With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.
With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.
Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...
NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.
Parts Used:
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Heather from Pennington, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
15 of 17 people
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Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).
Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).
EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).
EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Parts Used:
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Jamison from Heltonville, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
15 of 18 people
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
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Sherry from Auburn Hills, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
15 of 18 people
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ice auger drive stripped out, solenoid burned out
removed ice tray, removed drive unit. removed solenoid and replaced, screwed on auger drive. reinstalled drive assembly. replaced ice tray. job done.
Parts Used:
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Sheila from Robeline, LA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
21 of 38 people
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Water collecting under vegetable tray
Very easy to install. Simply follow the hoses to the end. One ends under the freezer door in front. The other requires you to take the back panel off the fridge - then its right there. There is a blue valve where it connects. Pull back on the white ring at the top of the blue valve and the old tube will release. Then you can just pull the old water tank out and thread the new tubes through. Connect the same way and you disconnected.
Parts Used:
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Kimberly from Suwanee, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
13 of 14 people
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"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.
The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.
The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.
I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.
The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.
I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
Parts Used:
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Stephen from Spring, TX
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
13 of 15 people
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fridge wouldn't cool, frozen food thawed
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
Parts Used:
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John from Milford, UT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
15 of 21 people
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Cracked water tank from freezing
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Steve from Easton, MO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
14 of 19 people
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Internal light switch was sticking
Two tabs hold the switch in place. I used a plastic wedge to remove the switch. Removed and replaced the two connectors held in by friction. Painless.
Parts Used:
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John from Vallejo, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
13 of 16 people
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freezer and fridg would not hold the temp correctly. Getting too warm
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !
The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
Parts Used:
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Paul from Troy, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 11 people
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Broken Switch
Just pop the old one out, careful not to lose the wiring inside the ref wall & popped the new one in.
Parts Used:
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ron from hermitage, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
12 of 14 people
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Water Leak in vegetable Drawers
shut off water supply to unit, pull the unit out,unplug, unscrew lower back cover, locate valve relay unit (bottom left, black and clear hose coming out of it) undo the quick connect for the clear water hose on the right (black one is for ice).
front of the unit, bottom left, locate the other hose (longer one) running to the freezer door from under the unit, undo quick connect.
Inside unit, remove middle drawers, careful with the glass panels as these just lay on top and are not fixed.
undo the 3 screws for the old tank, pull it out, snake the hoses thru the grommet on the bottom, reverse process...all set!
front of the unit, bottom left, locate the other hose (longer one) running to the freezer door from under the unit, undo quick connect.
Inside unit, remove middle drawers, careful with the glass panels as these just lay on top and are not fixed.
undo the 3 screws for the old tank, pull it out, snake the hoses thru the grommet on the bottom, reverse process...all set!
Parts Used:
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John from Miami, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
13 of 17 people
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no water from door water dispenser and valve chattered
Removed water filter and turned off water supply. Remove the metal plate at the rear bottom of refrigerator and the metal plate at the top rear of the refrigerator that covers the exit of the filter housing from the refrigerator. Then disconnected the water supply line and water line from the filter housing mount to the valves that control water to the door and ice maker. From inside the refrigerator, removed the two bolts holding the filter housing and then removed the filter housing and tubing. Reversed the procedure to install the new top filter housing mount with tubing.
Parts Used:
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Arthur from Richmond, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench set
14 of 20 people
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Light in the refrigerator went out
After I bought what I thought I needed for the repair. I asked a friend to come over and look at it. He changed the
the light socket and put the same light bulb in and it works great. I am returning the light switch but decided to keep the light bulb.
Getting on the internet was so easy. This was really very simple. Thank you for making what I thought would be a big ordeal into something very simple.
Paulette Johnson
the light socket and put the same light bulb in and it works great. I am returning the light switch but decided to keep the light bulb.
Getting on the internet was so easy. This was really very simple. Thank you for making what I thought would be a big ordeal into something very simple.
Paulette Johnson
Parts Used:
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Paulette B. from Santa Ana, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
13 of 18 people
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slow water flow in dispenser
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.
Parts Used:
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dwight from phoenix, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
14 of 21 people
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