DSR25USWCGS General Electric Refrigerator - Instructions
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refrigerator/freezer defrosting completely for no reason
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!
Parts Used:
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John from Yucca Valley, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Bad Ice Auger Motor
Things I learned...remove only the two far left screws and one far right screw from the ice auger motor mounting plate. Disconnect both wiring harness connectors. With the assembly removed from the freezer, you'll need to get the motor seperated from the drive mechanism (fork). This was the most difficult part of the repair. The reason is that the fork (which is reverse threaded) cannot be unthreaded independantly of the motor shaft (ie. they both turn together). Locking pliers on the shaft only stripped metal from the shaft and did not supply enough torque to remove the fork. The way I finally did it was to take the old motor partially apart, then lock the gear case (keeping the shaft from rotating) with the motor's own splined internal rotor shaft. Once I finally got the fork apart from the motor shaft, swapping out motors was simple. You'll need to put the old plastic glove on the new motor to keep it dry. Also, the replacement motor I got from partselect.com did not come with threaded mounting bolt holes. Therefore, I had to use slightly larger self tapping screws I got from the hardware store. I also used locking washers as the assembly is subject to vibration.
Parts Used:
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Mark A. from Port Byron, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers
57 of 67 people
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Water Leaking @ Quick Releases (Blue and White)
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.
Parts Used:
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randy from vancouver, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench set
57 of 70 people
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Not cold & saw ice accumulated on freezer back panel
-Disconnect the power supply wire& turn temp control inside refrigerator to 0!
-15 mins spent on remove (5 screws) the back panel inside freezer, melt ice then replace the heater (2 screws) on the bottom! Black wire on left & pink wire on the right! Make sure both end has good connection to the heater!
-30 mins to drain all water from the bottom (back side) of the refrigerator, suck & clean all dust & dirt from the front & back side!
-Set both temp control knots to 5 & put back all the food!
-If no ice build up on the panel after 10 days & then the repair is good!
-15 mins spent on remove (5 screws) the back panel inside freezer, melt ice then replace the heater (2 screws) on the bottom! Black wire on left & pink wire on the right! Make sure both end has good connection to the heater!
-30 mins to drain all water from the bottom (back side) of the refrigerator, suck & clean all dust & dirt from the front & back side!
-Set both temp control knots to 5 & put back all the food!
-If no ice build up on the panel after 10 days & then the repair is good!
Parts Used:
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Eddie from Freeport, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
52 of 64 people
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Fridge smelled like something electronic was burning
Removed the back cover of the fridge with it still pluged in. The next time the compressor tried to kick on, a small piece of black plastic next to the black tank caught fire, and then went out. I unpluged the fridge, unpluged the two wires feeding the black box. Then the box unpluged from the tank. I searched on the internet for the part using the model #. It ended up being a overload/ptc or relay. There was a smaller black box attached with I think is some sort of an overload. I unplugged the overload and it plugged right into the new relay I had overnighted. Although the new relay was white (not black) and the plug attachments were in different locations, it work great.
Parts Used:
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BENJAMIN from LAKESIDE, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
50 of 59 people
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water and ice maker stopped working
Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.
Parts Used:
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Robert from Sandston, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Freezer Temp Warm
Freezer would not defrost and ice would accumulate on the coils. After the GE repairman quoted me a price to defrost and repair it – which was ridiculous – I decided to tackle the problem myself. I am posting this comment as I found other comments very helpful with trouble shooting my problem. After reviewing other home owner repair comments I decided to first replace the upper sensor, thermostat and heater bracket assy. The longest task to do this was defrosting the coils. What a mess that turned out to be. The items were fairly easy to replace. The sensor and thermostat needed to be spliced and I used good techniques and sealed the splices with electrical tape. Defrost thru repair was about 3.5 hours. Unfortunately, this did not solve the problem and the temperature started rising after the coils froze over again. I decided to go one step further and replace the main board. One repair comment said that it is important to completely remove all of the frost before engaging the new main board – which made sense to me. The defrosting was easier and faster the second time as I plugged the drain below the coils, used hot water and then my shop wet vacuum to remove all the defrost water. Then I reversed the air flow to completely dry the coils. The main board installation instructions were fairly easy to follow. I took a picture with my camera just to ensure all the wires were installed properly. However, that was not necessary the plugs are unique and will only fit one way. The only problem was plugging in the power connector as it was in a different location on the board. With a little careful nudging it was successfully installed. Overall, a good experience and I am thankful for these repair comments by other!
Parts Used:
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Richard from Chandler, AZ
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
42 of 47 people
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Ice maker wouldn't work and the fan was making a clicking noise.
First, I must say that I was told that the mother board might be the problem. I called my husband to tell him what I was told the problem might have been and how much the part was. A little expensive, but still cheaper than calling a repair man. He told me to order the less expensive part first to see if that fixed it. The fan motor. We hung up the phone and for kicks I scrolled down the page to see if it might give any more information on the part and what it controlled, etc. I don't usually read comments, but was amazed at the ones I read. The second comment on the page said that his refrigerator made a whooing sound like a ghost. Our Frig has done this since the day we bought it! He replaced the mother board and the "ghost" moved out! The third comment was that his refirg made a clicking noise and the ice maker doesn't work! I immediately called my husband back and told him I was ordering the part! It arrived the next day. So extremely easy to put in! I removed 3 screws from the cover, disconnected a couple of wires, a few plastic clips; pushed the new part on the clips rehooked the wires and put the cover back on. I bet it took less than 10 minutes! My husband thinks I'm a genius!! Thank you so much for all of your help!
Parts Used:
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Debra from Keystone Heights, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Ice maker dispensed crushed ice but not cubes
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
Parts Used:
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James from Greenville, NC
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
44 of 62 people
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Unit would not run.
I found if I would put pressure on one connector on the board the unit would come on. So the board had a short. I ordered it, it came in 24 hours and I installed it and problem was solved.
Parts Used:
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Robert from Battle Creek, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Refrigerator Not Cooling due to ice buildup on coils
Removed shelves from freezer section and removed protective cover using a screwdriver and nutdriver. 5 screws.
Upon removal of the cover, I noticed the coils totally cover with ice. At this point I noticed that the defrost heater was burnt out. I removed the heater using screwdriver and pliers and tested the heater according to instructions from Parts Select website.
Since the coil was exposed, I also tested the defrost thermostat according to Parts select instructions and found it to be working properly. i also tested the defrost timer and found it OK.
I replaced the heater, closed the protective cover, replaced the shelves and plugged the unit on.
It has been working just fine since then..
In addition to saving money, i saved myself the agravation of looking for a repairman and having to wait for THEIR convenience to to the work.
Upon removal of the cover, I noticed the coils totally cover with ice. At this point I noticed that the defrost heater was burnt out. I removed the heater using screwdriver and pliers and tested the heater according to instructions from Parts Select website.
Since the coil was exposed, I also tested the defrost thermostat according to Parts select instructions and found it to be working properly. i also tested the defrost timer and found it OK.
I replaced the heater, closed the protective cover, replaced the shelves and plugged the unit on.
It has been working just fine since then..
In addition to saving money, i saved myself the agravation of looking for a repairman and having to wait for THEIR convenience to to the work.
Parts Used:
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FERNANDO from MIAMI, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.
Step one: clear off the top two shelves and take them out.
Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.
Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).
Step Four: Unplug the unit from the fridge wall.
Installation, reverse, except maybe unplug the unit earlier.
Step one: clear off the top two shelves and take them out.
Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.
Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).
Step Four: Unplug the unit from the fridge wall.
Installation, reverse, except maybe unplug the unit earlier.
Parts Used:
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Bradley from Spokane, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Icemaker would not dispense cubes or crushed ice
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.
Parts Used:
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Jeffrey from Highlands Ranch, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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No water or ice and a constant ticking sound from the control panel
Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.
Remove three hex head screws holding control panel cover in place and reveal the circuit board.
Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.
Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.
Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.
Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.
Voila!! No more ticking sounds and a plentiful supply of ice and water!!
Remove three hex head screws holding control panel cover in place and reveal the circuit board.
Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.
Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.
Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.
Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.
Voila!! No more ticking sounds and a plentiful supply of ice and water!!
Parts Used:
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john from waxahachie, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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water & Ice disspenser quite working
first replace the solenoid behind the front display. than replace the mother board on the back side of the fridge due to a relay being burned out on it.
GE Wanted $300 + to come out and do the repair.
With partsselect and a little time I cut that cost in half.
Thank you,
Mike
GE Wanted $300 + to come out and do the repair.
With partsselect and a little time I cut that cost in half.
Thank you,
Mike
Parts Used:
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Michael from Otsego, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
29 of 37 people
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