DSR23USWAGS General Electric Refrigerator - Instructions
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Water not dispensing
Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Parts Used:
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Bob J from Platte City, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
5 of 6 people
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Ice Maker would not fill.
Was concerned that new icemaker was quite a bit different than the one we were replacing. Called GE to confirm it was correct.
Went ahead and installed the unit, using the supplied electric cable adapter.
A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.
Went ahead and installed the unit, using the supplied electric cable adapter.
A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.
Parts Used:
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Charles from Keller, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 6 people
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Freezer stayed cold but Fridge got warm every 3 weeks
Unplug the fridge, then:
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed
I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.
Thank You PartSelect!
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed
I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.
Thank You PartSelect!
Parts Used:
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Mike from Seaford, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 6 people
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Dispenser flap for ice not closing. no water from dispenser was coming out.
Water line 5/16inch was severed, under refrigerator. Used union connector to join line. Dispenser plate removed using allen key to unsnap plate ,from under the plate itself. Removed screws holding solenoid valve and removed the plug from circuit board connected to solenoid. Installed new solenoid valve. Put flapper back in place, and made sure spring on left side of flapper is reattached to the opening on the flapper. This corrected all problems. Caution, keep an eye on spring that it remains in place.
Parts Used:
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Bart from Whitestone, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
8 of 15 people
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cold water dispenser would not stop running
Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Parts Used:
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Robert from Summer feild, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
5 of 6 people
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broken auger in the bucket assembly.
I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.
p.s. I didnt use any tools, but to satisfy you I select nut driver.
p.s. I didnt use any tools, but to satisfy you I select nut driver.
Parts Used:
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Chip from Mandeville, LA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
6 of 9 people
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evap fan not working.
first i removed the three screws that covered the circuit board that was bad. then i removed the 6 connectors that went from the refrigerator to the board then popped out the old board , popped in the new board reconnected the circuit connectors covered everything back up and my refrigerator is back on line. this all took about 10 to 15 minutes time ... thank you for your product it really did the job..
Parts Used:
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louis from floral park, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 9 people
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Refrigerator light not coming on
Our daughter spilled juice on the refrigerator light button. It started with the light coming on very slowly and then not at all. We popped off the old button with a flat head screwdriver, plugged in the new one. Works perfect. Can't believe how inexpensive and easy the fix was.
Parts Used:
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Frances from Beavercreek, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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Water not dispensing
Moved refrigerator forward, this allowed me to work on the back panel. Unplugged the refrigerator power cord. Released all 6 screws, removed panel then release an additional screw that was holding the water valve and the two (red & blue) connectors. Then installed the new part in reverse steps. Plug the unit and job well done. I had purchase the water filter already after several minutes push for water from the dispensing front part of the refrigerator and good to go, later in the evening we notice the ice maker working fine and producing ice. Thank you parts select.
Parts Used:
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Alex from Tampa, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
4 of 4 people
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light burned out
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Gerald from Lincoln, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
10 of 22 people
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The Ground wires wasn't in same location on board
i had to improvise And relocate ground wire to get a proper ground .. That's all , the video was a GREAT HELP...
Parts Used:
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Johnnie from KANSAS CITY, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
4 of 4 people
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evaporator coils iced up causing no cooling in freezer or fridge.
First I disconnected the Power from the unit. Pulled out the freezer drawers and the ice machine used a 1/4 inch nut driver and removed the sheet metal from the back of the freezer exposing the evaporator coils. I defrosted the coils. Then I removed the two screws holding the defrost heater braket assembly and removed the two electrical connections from it. I then installed the new heater put everything back together(reverse of installation)and it works like a brand new fridge and freezer.
Parts Used:
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Kenneth from Sweet Home, OR
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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The Icemaker failed to make ice
I pulled the refrigerator away from the wall and turned off the water to the refrigerator and unplugged it from the wall. After removing the icebucket from the freezer I located the mounting screws, loosened them, unplugged the electrical connection below the icemaker and carefully removed it from the freezer. I unpacked the replacement icemaker, matched it against the original and attached the electrical connection adapter. Using the slots provided on the new icemaker I placed it over the mounting screws after aligning the water inlet pipe properly. I tightened the mounting screws while maintaining the icemaker in a level position. I plugged in the electrical connector. Then I replaced the icebucket, plugged in the refigerator back into the 110VAC outlet, turned on the water and repositioned the refrigerator in it's normal position.
Parts Used:
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Dean from Folsom, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 16 people
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My refrigerator/freezer had several problems; both frig and freezer wasn't cooler properly, some days everything froze. The ice maker stopped making ice and water was leaking in the freezer.
I first called a GE repairperson. The diagnose the problem and told me the main control board was shot and the double outlet water valve needed replaced. The estimate for both parts and repairs was $850.00. I thought the estimate was high so I did some research on-line and discovered I could purchase the parts myself. When I researched the part, a short video popped up explaining how to install the part. I watched both video's and did exactly what the guy in the video said and was able to repair my refrigerator/freezer myself. The total cost for both parts was $200.00, I save $650!!! Amazing. I ordered the part on Saturday, and was told it would take a week to 10 days to receive the part and the part showed up on my door steep the following Tuesday. I'll never call a repairmen first again. I'll research the issue through partselect.com and try to fix the problem myself. I am not technologically or mechanically sauvy and have spent thousands on repair bills in the past, no more will I do that.
Parts Used:
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Gary from Liberty, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
4 of 5 people
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Ice cream melting, lettuce freezing
Removed the back cover over the control board, and made sure that the board was the same. It didn't look exactly the same, but figured that it was the same, just updated. Took out the board, moved the wires to the new board and reinstalled. Plugged it in and it came on, so I reinstalled the cover. Seems to be working to this day.
Parts Used:
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Tim from Mountain View, AR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
4 of 5 people
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