DP1040XTXB1 Whirlpool Dishwasher - Instructions

Repair man said I needed a new pump and would cost $350 to repair. This dishwasher was only 5 years old and we only use about once a week so didn't think the pump was gone. Went on this website and read some stories. this model has a mini garbage disposal with a chopper and screen which gets clogged up and prevents water from circulating. You can clean the screen without removing the dishwasher. Remove the cover plates on the bottom with 4 screws and the smaller cover plate underneath. Remove screen, clean and replace. If the chopper is broken you can order a replacement for $21. There is another story on this site with a lot more detail so I wont repeat here.

removed kick panel with screwdriver, 90 degree turn of screw. Put towel under drain pump. Disconnect drain hose by loosening spring clip with pliers to provide access to pump. released spring clip on old motor while turning counterclockwise to separate pump from drain reservoir. inspect drain reservoir from inside machine to remove any foreign objects. Installed new pump by indexing attachment flanges to notches in reservoir and turning pump clockwise until locking tab makes audible click. reattach drain hose insuring hose is contacting "stop" ribs on drain hose pipe. Run wash cycle on machine to insure there are no leaks. Re-attached kick panel.

Used bowls in upright position in upper shelf determining no water to upper shelf after running in rinse cycle. Added a cup of Vinegar in rinse cycle. Performed bowl test in upper rack & still no water in bowls. Dismantled inside of unit by removing both spray arms & found lower seal deteriorated & upper seal in need of replacing. Replaced seals & redid bowl test & found no water getting to top rack still. Found utube vid showing removing garbage disposal portion of unit. Requires removing screen in bottom of dishwasher. One screw attaches garbage disposal cover. Found non food items & food by broken garbage disposal. Repaired disposal, removed debri & reinstalled all components. Redid bowl test in upper shelf & bowls were overflowing!!????Dishwasher works GREAT now & can hear garbage disposal operating along with massive water being sprayed!!!

Watched your online video,and the rest was simple

Very simple just remove the rakes and then unscrew the covers and pop out the old chopper assembly and replace with the new and then just put all cover back and it works great.

Rubber friction sleeves on each side of the door provide resistance to prevent the door from quickly opening when unlatched. Over time the friction sleeve may crack and fail. Two friction sleeves are required for repair. Install a new sleeve on each side of the dishwasher door near the spring connector at the bottom.

Open dishwasher door.

Remove the screw from the left and right bracket at top of dishwasher door opening. Brackets secure the dishwasher to the countertop.

Gently pull the dishwasher forward to expose the door spring on each side of door at bottom.

Unhook the plastic spring connector from the left door spring hook by pulling the connector slightly forward and lifting from the door spring hook. Remove the old friction sleeve if still in place by sliding over the door connection hook. Discard the old sleeve.

Insert the new friction sleeve over the door spring connector hook and push until the friction sleeve is in position completely past the spring hook. Reconnect the plastic spring connector to the door hook.

Repeat for right side of door.

Close and latch the dishwasher door. Unlatch the door. The door should remain in the nearly closed position held in place by the friction sleeves.

Slide the dishwasher back to the original position under the counter top.

Insert the screws in the top brackets to secure the dishwasher.

At first, I figured the noise was coming from underneath, and took off the bottom front plate. I noticed there was a leak from the center of what I later learned was the "pump" assembly. So I unplugged the dishwasher, disconnected the water and drain from under the sink, unscrewed the screws holding it under the counter, and pulled it out from under the cabinet. Then I laid it on its back, and realized where the leak was coming from. At this point, I thought the noise had been coming from the motor. So I detached the motor (required use of a socket, and realized it was "free", so thought the problem must be further up inside. Reached my fingers in where the motor mounts and found part of the chopper assembly. The "chopper" had torn itself free from the screen. Realized at that moment I needed to disassemble the pump from the top. Took off water distribution system, bottom water rotor, pump plate (required use of "star" screwdrivers, two different sizes), foreign object plate, and chopper assembly cover. Getting the chopper assembly cover off was hard; had to pry it with sharp l-shaped poker; it was adhered with calcium deposits. Finally got it off, found rest of chopper assembly (screen with hole in the middle where chopper had been), ordered chopper from PartSelect, took 3 days, installation was easy, the reverse of removing it. (It is not necessary to remove motor to replace chopper assembly.) However, it is still leaking from the bottom, and I'm at a loss as to how to fix that.

Long story short, noticed one of two leaks and came to conclusion there is no workaround since sump pump gasket seems to be hermetically sealed to sump pump. Which is understandable because of water in area. Wife helped by soaking other parts that were removed and replaced, because of calcium buildup. Which we hope will extend life of dishwasher. I put 1 to 2 hours because I took my time and made sure all parts fit correctly and were back in their original place. Didn't want to take any chances in not covering bases. I am no expert, but definitely a diy'er. I believed I saved myself anywhere from $200 to $300 in labor costs by repairman. By the way, thanks Parts Select your info and site are awesome!!! The second part I had to order was the water inlet valve and your phone representative was a big help over the phone, please don't eliminate those positions. Overall total price of parts approximately $130 w/delivery. Well worth it, since a brand new halfway decent dishwasher starts at $550.

Purchased and installed new faucet attachment. It arrived quickly and very easy to attach. Thank you !

Was a simple task to perform, a child could have done it. The technical skills diagnosing it was a bit hard though. The skills finding the culprit was indeed simple. Rubber was torn. Dishes would not come clean especially on the top & would not dry properly. The rubber piece being torn in half made it hard for the water & soap to despense to the top through thh center plastic tube, but now it cleans great. Thank's
Now to find out why it won't dry properly at the heating element is another task. It leaves water droplets on the dishes.
Once I got the rubber screw on attachment installed the dishes are clean & dry now & no water dropplets on the dishes.
The water dispenses up to the top like it suppost to throught the small tube to wash the upper rack dishes.
The wife is happy now she doesn't have to clean & dry them by hand.
Thank's so very much!!
Now on to the next project in hand to submit later on.

Unsnapped old bar and snapped new one in place!

The repair was very straightforward. I followed the excellent video provided by Part Select and the repair went exactly as shown in the video.

The only minor challenge was removing the dish washer from the cabinet, and disconnecting the utilities (electrical, water, drain), as these elements of the repair were not covered by the video. Fortunately Part Select included a copy of the installation instructions that come with this dishwasher; those instructions gave me the information that i needed to "uninstall" and "reinstall" the dishwasher as part of the repair.

I didn't finish the repair because there was a wrong seal in the kit. The factory impeller kit 8193951A from Whirpool comes with a totally different seal that I took out of the washer and the schematics from their own website and the manual shows the exact same seal that I removed, but is not even close to the one I received. I am stuck with a good dishwasher that I have to junk because of a $2 seal that whirlpool won't help me with. So much for customer service.

Unscrewed the old cap, replaced with the new one. It couldn't be easier.

The repair was straightforward. The hardest parts were pulling the dishwasher out from the counter and keeping the dishwasher from falling forward when I needed to reach inside. The instructions in the video were accurate. I was very glad I bought the rubber washers, because I could not reuse the washers from the original heating element. Easy enough repair to do on your own.