DP1040XTXB1 Whirlpool Dishwasher - Instructions
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Dishwasher Not Draining
The video included with this part is perfect. Unplug the dishwasher, take off the front trim piece, remove the drain hose from the pump, unclip the power, press the little clip that holds the pump in while turning it counter clockwise to remove. Then just do that in the opposite order to put the new one in. Just make sure you hear it click when you twist the new one on so you know the clip has engaged. Super easy.
Parts Used:
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Derek from ROCKFORD, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
6 of 6 people
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Friction sleeve had torn, resulting in dishwasher door 'falling' when opening.
I unscrewed the dishwasher from the counter (two screws under the countertop), and pulled it out about a foot so I could access the friction sleeve. I used a needle nosed pliers to slip a spring latch off the door. Then I slipped the new friction sleeve on and reattached the spring. Tested the door. Success! Super easy. About 5 minutes of work.
Parts Used:
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Jm from OSHKOSH, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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dishwasher leaked
Our Kitchenaid dishwasher was leaking so I called a repair service. I gave the model number and serial number over the phone and explained the problem. I was told the rubber gasket would need to be replaced. When the repairman came 5 days later he told me that the gasket needed to be replaced but he didn't have a new one on his truck. He ordered one and said he would be back in a week to repair the dishwasher. That took 10 minutes at the most. He then gave me a bill for $200.49 ($71.49 for the part and $129 for the labor)that I had to pay right then. I wrote him a check so he would leave and immediately called the repair company to tell them the price was outrageous and that I had never before paid for a repair before the work was done. I was simply told it was their policy. I then told them I was stopping payment on the check - which I did. I checked on-line for the part and found your web-site and the the part I needed for $27.62. I ordered it on a Monday, it arrived on Tuesday and my husband easily installed it that evening. Thank you, thank you, thank you!
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Sue from Hudson, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
8 of 12 people
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dispenser would no longer lock
Watched the video from your web site. Extremely easy to follow and to complete the replacement!
Parts Used:
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Joseph from PHILADELPHIA, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
6 of 7 people
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Dishwasher wouldn't work
Looked under machine, saw wire going to heater was burned off.Seal on heater failed, water leaked onto terminal, shorted and burned, ruined plastic terminal nut.Replaced heater and wire terminal, and nut, took minutes, works great.
Parts Used:
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Greg from Lebanon, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
6 of 7 people
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Dishwasher would not drain. Pump was jammed with broken glass .
Turn off breaker to dishwasher.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
Remove lower basket.
Drain any water using a wet vac.
Remove bottom cover plate. Should be 2 plastic screws using flat head screwdriver.
Should be able to reach pump. Turn counter clockwise to remove.
Disconnect plug wire on pump.
Install new pump by turning clock wise.
Reattach wire plug.
Run a wash cycle with empty dishwasher and check for leaks.
Replace cover plate.
Done.
Parts Used:
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Thomas from WEST WARWICK, RI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 7 people
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Basket was broken
Sorry -- but my 5 yearold replaced this broken item -- He helped by slipping off the old broken one and sliding in the new one -- No tools were necessary -- after all it was the silverware basket ...
Parts Used:
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Liisa from Taunton, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 7 people
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One of the old stops broke
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Dwight from KENT, WA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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The door had no resistance when opening it
You only need to pull it out about 6 to 8 inches and you don’t need to disconnect anything to slide it on
Parts Used:
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LINDA from ROSEVILLE, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 5 people
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lack of water flow
removed rack
removed one screw
removed old seal
installed new seal
installed screw
removed one screw
removed old seal
installed new seal
installed screw
Parts Used:
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Geoff from Avon, CT
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 8 people
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Heater element broken
I removed the lower front panel of the dishwasher to expose wheels and opened door and removed two screws holding washer to cabinet. After raising leveling feet pulled washer out to expose bnotton ow dishwasher. Removed the electrical wires form the heating element and removed screw caps holding the heaqting element in place. Removed the old element and inserted the new, then reversed process to get it back together. It was very easy to do following the instructions I received when I ordered the part.
Parts Used:
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Eva from Shalimar, FL
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
5 of 5 people
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washer filled in when off..
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Bruce from GRANDVIEW, MO
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
9 of 17 people
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The dishwasher would not dry (heat)
First I identified the problem by checking the plug ends of the heater coil with an ohm meter. I quickly odered the part and when it arrived a few days later, I simply pulled off the electrical connectors, unscrewed the two bolts, removed the old/broken coil, put in the new coil and tightened down the nuts snuggly.
Nothing to it. I then had to reset the error code and it is working like new.
Nothing to it. I then had to reset the error code and it is working like new.
Parts Used:
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Glenn from Daleville, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
7 of 11 people
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door would fall down when unlatched
Removed the bottom plate/cover. Unscrew top from bracket. Lucky,had just enough room to pull washer out. Only 6 in. Sleeve had broken off. Needle nose plyers to unhook spring. Slide sleeve over hinge. Hard Part///. Pull spring back into place. with door shut. good luck.
Parts Used:
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eugene from REVERE, MA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
5 of 5 people
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Dishes were not drying properly
Did the repair, but needed one extra step not described in video:
I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.
BUT - after replacement, it still did not solve the problem of the dishes not drying.
After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.
So in all, it required both a new heating element AND a hard reset via diagnostic mode.
I followed the directions on the PartSelect Youtube video - very helpful! I do believe the heating element was the original culprit, as it had a "burn" area about the size of a dime that caused it to almost break into two parts. Obviously a point of failure.
BUT - after replacement, it still did not solve the problem of the dishes not drying.
After much web searching, I tried the diagnostic mode on the dishwasher, and that did a hard reset of the logic board and FIXED the problem.
So in all, it required both a new heating element AND a hard reset via diagnostic mode.
Parts Used:
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Reid from ALPHARETTA, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
5 of 6 people
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