The drum roller for your dryer holds the drum in place while the drum turns on the support wheels. The drum roller is round with a bearing in the middle and measures approximately 3 inches in diameter...
The lint filter sits in your dryer, and collects loose lint when the machine is operating. Sometimes the lint filter will become clogged or damaged, and in this case, you will need to replace your cur...
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6 questions answered by our experts.
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Debbie
June 28, 2022
I get a really hot smell from the dryer within a minute of turning it on. I have good air flow coming out of the back. Thoughts?
For model number DLE4801W
Hello Debbie, Thank you for the question. We suggest checking the Heating Element Assembly for any damage or burn marks that may look like a short in the coil. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Why does the check filter light still flash on the dryer after I clean the filter ?
For model number DLE4801W
Hey Carolyn, thank you for your inquiry. We have researched your model and found that if the check filter light is still blinking after you clean your lint filter then you may need to reset the dryer by unplugging it for a minute and then holding down the start/pause button for 8 seconds while it is unplugged. This will reset the error code for check filter. If you are still facing the same issue you may need to replace its lint filter part number PS3527575. We hope this helps. If you need help placing an order, customer service is available 7 days a week. Thanks again for your great question.
How to check belt and how to remove the back plate?
For model number DLE4801W
Hi Ted, thank you for contacting us. We have researched and found instructions related to the removal of the bake plate. Preassemble an elbow to the next duct section and secure all joints with duct tape. Be sure that the male end of the elbow faces away from the dryer. Insert the elbow duct assembly through the side opening and press it onto the adapter duct. Secure in place with duct tape. Be sure that the male end of the duct protrudes to connect the remaining ductwork. Attach the cover plate to the back of the dryer with the included screw. Also, the instructions related to the checking of the belt. Pull the belt from the right over to the left. Lay it right across the top of the idler. Push that idler to the left and pull the belt down on the inside of the idler, now around the motor pulley. Just rotate that drum a couple of turns to make sure that it is staying true then the pulley wheel will turn and the belt will stay on both pulleys. Verify that it is staying in its track on the drum, and next put the front bulkhead and cross-member support in. We hope this solves your problem!
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Darrell
September 5, 2023
Why is the drying and cooling light both on, but it only blows cold air
For model number DLE4801W
Hello Darrell, thank you for reaching out. Make sure your dryer vents are clean. If this does not help, we recommend checking the thermal fuse, part number PS3530485. We hope this solves your problem!
Hello Pat, thank you for contacting us. According to our research, you may need to replace the roller assembly, part number PS12749664. All the drum support rollers for your model have the same part number. Glad to be of assistance!
Had to replace front drum support rollers. Removed screws underneath top in back that held bracket that keeps top in place. Slid top towards rear and lifted up. Removed 4 screws that hold plastic front panel in place (inside..2 on each corner) Unplugged front panel electric plugs to remove panel. Opened door..removed 2 screws at bottom of door opening. Removed screws on top of front panel. Unplugged door switch plug. Removed front panel. Removed right front roller with 9/16th wrench for nut. Adjustable for back of stud. Lifted up on drum to get roller out. Reversed to install. Left roller a bit harder to get to stud. Removed and installed same as right side. Did not attempt to replace rear rollers. Have them if needed but very much more involved to replace.
I actually went to mr fix it on u tube. Great instruction on how to take dryer apart. First I unplugged the dryer. I found I could reach the heating system by removing the lint tube in the back of the dryer. I put my I phone with the light on inside the back of the dryer and tested the connections to see if all were working. The thermal fuse was not working. I removed the two wires , red on top and white on the bottom. Then used a small Phillips screwdriver to remove the two mounting screws and removed the fuse. I then used a vacuum to clear any lint from the back of the dryer and inside the dryer. This took me about an hour and a half. I did it this way because I did not want to disassemble the entire dryer to get to the components. I received the fuse in 3 days and tested it. It was fine. I then put it in the dryer screwed it in place, connected the wires. Replaced the lint tube. This took about 10 minutes. Dryer is running great.
Found disassembly video and watched several times. Suspected that one of the drum wheels had seized up. Found extreme volume of lint and hair inside unit as well as a dryer sheet melted on top of heating unit. Front left drum wheel was worn down from lint and hair jamming its movement. Video made it easy, not a really complicated piece of machinery. Replaced all 4 wheels due to normal wear on other three. Wanted to be sure drum evenly balanced on all 4. Parts came quickly and were easy to install. My sister and I did this together. Would not recommend doing it alone. Took time to vac and wipe down entire unit. Now it runs so quiet we have to look to see if it is operating. Got a brand new machine out of it, saved a couple of hundred dollars in repair bills, and found 11 cents inside the machine. For your own piece of mind, if you have had your dryer for several years, you need to open it up and clean it out. Its not hard... added note, we are both in our 60's... so if we can do it so can you.... Such a feeling of accomplishment, can't buy that in a store....