CTS18FBSALWW General Electric Refrigerator - Instructions
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Broken freezer door shelf
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Chris from E NORTHPORT, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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The unit cycles but does not achieve proper temperature
Remove power from the unit. With short length #2 Phillips loosen and remove the two(2) screws on the control panel located center top of the refrigeration area. Slide the control panel back about 1/2 inch and allow it to dangle from its wiring harness. Pinch the locking tab on the harness connector with one hand and use the other hand to separate the two sides. A little force is required. Remove the control panel from the refrigerator and shut the refrigerator door. Examine and note the routing of the temperature probe (Silver colored flexible wire) take a picture for later reference. Remove the old and replace with new unit. route temperature probe like the replaced unit. Reverse the steps and reinstall the control panel. It is a good idea to also purchase and replace the defrost timer.
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Anthony from COVINGTON, LA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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the frame was broken and it made using the shelf for food storage difficult.
Emptied the lower area of food, removed the drawers and the removed the broken shelf frame. My glass was unbroken so after removing it from the broken frame and cleaning it, I just had to place it in the new frame and put it in the frig. Can't believe how easy and quick the whole process was. I can now utilized all that wasted space in my frig again.
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martha from Lehigh Acres, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Shelf retainers were broken from use in Rental house
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Alecia from COVINGTON, WA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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the evaporator fan motor was making noise sometimes, but not all the time during the cooling cycle
after watching how easy it was to get to the evaporator fan motor on u-tube, I took out the motor to inspect it......the motor had about 1/8 inch shaft end play and a slight amount of play on the shaft, the rubber grommets looked OK.....I then put it back together......since the motor was the only moving part in this location I figured it had to be the part making the noise, so I ordered a motor and 2 grommets …...the replacement motor also had 1/8 inch end play on the shaft, but no play on the shaft....I installed the new parts and it has been a week now and no noise.....SUCCESS!...….the shaft on the motor protrudes from the motor, and the fan is mounted about 1 1/4 inch away from the bearing in the motor and the fan is unsupported, so I ASSUME that the slight amount of play on the shaft caused some harmonics which caused it to make noise some of the time, but not all of the time......
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Kenneth from SEATTLE, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 3 people
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Gasket was torn and falling off customer was holding it in place with tape.
I opened the fridge door removed the tape the customer had on it to keep in place. Gasket was super worn out I pulled in it to remove it. Cleaned it where the new gasket was gonna insert. Put the new gasket in place and with my thumb applied some pressure till I heard a small snap. Did the same all the way around and closed and opened the door to check it all around making sure it was in place and sealing all around.
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Joel from WESLACO, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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noisy fan
removed cover over fan, four screws. removed two screws ,that holds fan in place,removed two more screws that holds fan in bracket,then reinstalled
Parts Used:
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ronald from springfield, VT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
4 of 6 people
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Interior Light did not go on due to faulty switch
I ordered two switches, replaced both with a knife in 10 minutes. Interior light works, thanks.
Parts Used:
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Robert from Coto de Caza, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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intermittent loud screeching,,humming sound
removed food from freezer section removed fan guard, partially remove ice maker, remove back panel, then fan assembly,disaasembled fan motor from brackets, fan from motor, grommet from bracket. assembled grommet in bracket, fan blade on motor, motor in bracket, fan assembly back in compartment, installed back panel,then ice maker, replaced fan guard and food. no more noise.
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LARRY. T from KNOXVILLE, TN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 3 people
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Fan not working
Took out old put new in. Watched a u tube, no problems
Parts Used:
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joan from STERLING HTS, MI
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
3 of 3 people
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NOISE FROM THE FREEZER SECTION OF THE REFRIGERATOR
1) TURNED POWER OFF FROM REFRIGERATOR 2) REMOVED THE FREEZER SHELF FIRST BY GENTLY TAPPING THE LEFT SIDE UP AND OUT THEN THE RIGHT SIDE UP AND OUT 3) REMOVED THE 2 PHILLIPS SCREWS HOLDING THE EVAPORATIVE FAN COVER IN PLACE 4) GENTLY PUSHED THE COVER UP AND MAKING SURE THE 2 CLIPS WERE NOT DAMAGED 5) VERY GENTLY PUSHED UP ON THE STYRO FOAM SHIELD GRASPING IT FROM THE BOTTOM, BE VERY CAREFUL NOT TO CRACK OR DAMAGE THIS 6) THEN REMOVED 4 OF THE PHILLIPS SCREWS HOLDING THE BACK PANEL 7) THEN REMOVED THE 2 SCREWS HOLDING THE FAN MOTOR IN POSITION ON THE BACK COVER AND LAID THAT ASIDE 8) I COULD THEN SEE THE MOTOR SO I UNCLIPPED THE RED/DARK WIRE CLIP FROM THE HARNESS WITH MY FINGERS, THEN TOOK MY NEEDLE NOSE PLIERS AND GENTLY PULLED UP ON THE GREEN GROUND WIRE 9) I THEN REMOVED THE 2 PHILLIPS HEAD SCREWS HOLDING THE MOTOR BRACKET TO THE WALL OF THE FREEZER 10) THEN REMOVED THE ENTIRE MOTOR AND PUT THAT ON THE KITCHEN TABLE 11) TOOK MY NEEDLE NOSE PLIERS AND VERY, VERY GENTLY PRIED OFF THAT LITTLE METAL RING HOLDING THE FAN BLADE ON (TRICKY SO LEFT UP GENTLY)...I BOUGHT ADDITIONAL IN CASE I DAMAGED IT 12) TOOK MY 5/16 NUT DRIVER AND UNSCREWED THE TOP METAL BRACKET HOLDING THE MOTOR 13) LIFTED THE MOTOR OFF AND LOOKED AT THE TOP AND BOTTOM GROMMETS TO SEE IF DAMAGED OR CRACKED (I BOUGHT ADDITIONAL GROMMETS IN CASE THEY WERE CRACKED OR DAMAGED, EASY FIX) 14) THEN ATTACHED THE NEW MOTOR AND BASICALLY SIMPLY DID EVERYTHING IN REVERSE TO INSTALL THE NEW MOTOR. MAKE SURE YOU KEEP YOUR SCREWS IN ORDER SO YOU CAN IDENTIFY WHICH PART THEY CAME FROM. MAKE SURE YOU DO NOT PINCH AND WIRES WHEN RE-INSTALLING THE MOTOR. SAVED ME A REPAIR PERSON CALL.
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Sarafina from DEWEY, AZ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 3 people
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Freezer shelf bracket broke. .
Took the bracket out of box and install it like the video showed me..very easy to install..
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George from Elkhart, IN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
3 of 4 people
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switchlight on my refrigerator was not working
I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.
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Eileen from Coto de Caza, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers
5 of 10 people
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Freezer was not freezing food.
Inspected freezer because food was not freezing, getting cold, but not freezing. Noticed fan was not blowing air, but making a little motor noise, like it's trying to turn. Removed cover panel, and found the fan blade rubbing on the panel, fan shaft was worn out and very loose, wobley. That told me the fan needed to be replaced. Found part on the GE Partselect website and ordered the parts via the website order process. This was easy. The parts were shipped quickley and were at my front door the next day. Couldn't believe it. The actual process was very easy: Remove cover, remove bracket holding fan motor, remove and replace motor, re-assemble parts. About 20-25 minutes from start to finish. Freezer is working like it's suppose to.
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Steve from Ridgecrest, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 4 people
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Compressor would randomly not turn on. Fridge too warm sometimes.
Replace temperature control. That fixed it. Also, removed plastic bag obstructing air vent in freezer which added performance. Fridge works good now.
Parts Used:
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Mackenzie from Williston, ND
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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