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CT9800SH5SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH5SS
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Oven door window
They part we received was not the right part. Called GE and ordered a new part with the same number and it worked perfectly!! Yr part was the wrong size so has to send back. Very frustrating!!!!
Parts Used:
Wall Oven Door Window Assembly
  • Lona from THIEF RVR FLS, MN
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
18 of 33 people found this instruction helpful.
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Oven shut down when TCO (thermostat) detected overheat. Once cutoff, it has to be replaced not reset.
The spacesaver is mounted over the stovetop. I removed the oven, then removed all the screws from the cover. Removed the cover and located the TCO and removed the wiring and the TCO. Ordered the part VIA internet and replaced it . It helps a little that I was Radar tec. and taught Electronics for 10 years and repaired lots of Microwaves. However anyone could do it just watch what you remove and replace in reverse order.
Parts Used:
THERMOSTAT
  • R C from Eglin Air Force Base, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
11 of 14 people found this instruction helpful.
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Turntable did not turn when anything on top
Turn off the circuit breaker to the microwave. Remove the 4 black wood screws that secure the microwave to the cabinet. Pull the microwave all the way out and set it on something that leaves you access to the middle access panel on the bottom. Remove the access panel on the bottom that has one screw. Unhook the 2 cables to the motor remembering which color goes where. Remove the 2 screws for the motor and replace the motor. Finish up in reverse...
Parts Used:
Motor, Turntable
  • Javin from Waltham, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 13 people found this instruction helpful.
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Lack of power to unit
This is the second time replacing this fuse, last time was exactly one year ago. The first time I replaced it, I removed the oven from the wall & disassembled a number of things to reach the culprit. This time I left the oven mounted & was able to access the 2 grille mounting screws on the top of the grille & remove it. Next comes the black plastic air deflector held by two screws & is mounted in front & on the right, it is shown on the parts list just above part #1434. After removing it, remove the two silver cover screws in the front, this cover also doesn't have a part # but is shown to the right of part #1410. At this point you can lift this cover enough to access the fuse which is on the left & held in place by one tiny screw through the clamp at the top, (careful not to drop it when removing). PS: Don't forget to cut the power to the microwave before starting!
Parts Used:
THERMOSTAT
  • Neil from Williston, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 16 people found this instruction helpful.
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No cooking Power
Had to remove outer cover (special screws involved). Found the correct part at PartSelect.Com and it arrived 3 days later as promissed.

This oven has diffcult electrical connections at switch to get disconnected. I found it easier with the sw loose and in hand so that the connectors can be released with a small screwdriver.

One has to this in order to test the part wirh an ohm meter. I found the sw did not close but remained open and thus caused the oven not to function.

Removing interconnect switch is tricky but not difficult.

Outer cover replacement is not as easy as it should be, especially the sides.

All is well and working.

Microwaves are simple devices if you are know how to read and understand schemetic diagrams.
Parts Used:
Primary Door Interlock Switch
  • Norbert from Minnetonka, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
12 of 19 people found this instruction helpful.
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after 3-4 minutes microwave display would blink and unit would just cut out.
This was the second time I've had to open up the microwave. 1st time display would blank out but system would continue to operate. Found solder connections on board to LED display were defective. Resoldered and unit was fine. This time I found the connection to the oven cavity temp cut-off was bad, plastic connection cover melted. When unit operated bottom lead and wire would heat up. Couldn't measure a Discernable distance so either wire or connector connection surface was not sufficient to carry the current. 1st replaced sensor still wire heated up. Replaced connector and there was no sign how heat from resistances.
Parts Used:
THERMOSTAT
  • Larry from Brookfield, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
12 of 20 people found this instruction helpful.
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Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
Parts Used:
Microwave Fuse
  • Frank from VIPER, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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A burnt out bulb
After opening the Oven door, I removed the glass cover to view and locate the bulb, at the inside, top front of the Oven. Removed the burnt out bulb by pulling it in a forward motion towards the front of the Oven, slid the new bulb into place and the Oven is again functional.
Parts Used:
Range Lamp Halogen Bulb G9
  • George from PALM COAST, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 18 people found this instruction helpful.
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Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Parts Used:
Microwave Fuse
  • Ronie from BRIARWOOD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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The oven would not hold an even temperature.
I used a Trox bit to remove one screw, replaced the oven sensor and reinstalled the screw. The whole project took less than 5 minutes.
Parts Used:
SENSOR Assembly
  • Jack from Bremerton, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 7 people found this instruction helpful.
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microwave would not heat
First remove all screws holding on outer metal casing of microwave. Next remove the back and bottom metal pieces. You will then be able to pull aside the outer casing so you can access the door switches. Check each switch with an ohm meter in both the open position and with the switch closed. If the ohm meter reads the same in both the open and closed position, the switch is bad. Check the top switch first. Replace switch and reassemble. Cheap fix for a costly microwave. Great customer service at Parts Select!
Parts Used:
Primary Door Interlock Switch
  • John from Erie, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
14 of 29 people found this instruction helpful.
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Clear Error Code F96
Changed Fan Blower only, which cleared the Error Code F96.
Other parts have been kept as spares.
Parts Used:
FAN BLOWER
  • Salih A. Hindas / DHA from SPRNGFLD GDNS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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Oven wouldn't sensor reheat & error code on display
I looked at the exploded pic on your web site to find the location of the sensor. Next I removed the cover by unscrewing 15 screws then swaped the sensor and re assembled! Works great! Fixing it my self I saved at least 150$ and did not have to wait all day for a repair man who probaly would not have the part on the first visit.
Parts Used:
Microwave Humidity Sensor
  • Chris from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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Fan blower error on oven, oven would not work or
Turn power off to oven, removed screws holding oven into cabinet, get assistance to remove oven, I used 2 dinner table chairs to set the oven on, be careful as the front of the oven is heavier than the back. Removed the back sheet metal covers, about 20 screws or so. Removed Fan motor, replaced with new fan motor, and reversed installed. Oven works great.
Parts Used:
FAN BLOWER
  • Darrell from ACWORTH, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 12 people found this instruction helpful.
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F96 Code. Oven fan blower defective
TERRIBLE!!!!!!!
FIrst part arrived broken
Second part arrived broken
Third part arrived broken
Finally on the 4th try, the part arrived and was not broken.
I will NEVER again order parts from this company.
Parts Used:
FAN BLOWER
  • Gary from GOLIAD, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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All Instructions for the CT9800SH5SS
16 - 30 of 82