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CT9800SH2SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH2SS
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Oven meat probe broken
This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.
Parts Used:
Meat Probe Thermistor
  • robert from FAIRFIELD, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
Primary Door Interlock Switch
  • gilbert from TOMS RIVER, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
Parts Used:
Primary Door Interlock Switch
  • Mike from BLUFFTON, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
Parts Used:
Motor, Turntable
  • Allan from LOUISVILLE, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
Primary Door Interlock Switch
  • Steve from Wesley Chapel, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Parts Used:
Primary Door Interlock Switch
  • Tom from DENVER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
Parts Used:
Motor, Turntable
  • Robert P. from DEDHAM, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
Parts Used:
Primary Door Interlock Switch
  • johnny from port orange, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
Parts Used:
THERMOSTAT
  • Tony from ITHACA, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Canopy Mica broke off piece that secures to the top of the micro
Slips in easily. Line up the tabs with the brackets and pop in.
Parts Used:
CANOPY MICA
  • Kathy from SARASOTA, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Bulb burned out
change bulb
Parts Used:
Halogen Lamp - 50W
  • Richard from SPRINGFIELD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 5 people found this instruction helpful.
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Try to heat food and fuse would blow.
Went on Youtube and pulled up how to fix a microwave.
Parts Used:
CAPACITOR HIGH VOLTAGE
  • bart from new sarpy, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Went well.
Changed the Temperature Sensor as you suggested, but the problem of 40 minutes to reach a temperature of 375 degrees F. remained the same.
Parts Used:
SENSOR Assembly
  • Salih Hindas / from SPRNGFLD GDNS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Microwave’s Halogen Light Bulb burned out.
Our Microwave’s Halogen Light Bulb burned out.

We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)

We called 1-888-738-4871.

Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.

We (more importantly my wife) were very pleased with the result.
Parts Used:
Halogen Lamp - 50W
  • PETER from NEW YORK, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 of 3 people found this instruction helpful.
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Burnt out lamp bulb
Remove oven light lens cover, remove the bulb and replace it with a new one.
Parts Used:
LAMP HALOGEN BULB G9
  • Carl from MENIFEE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the CT9800SH2SS
46 - 60 of 79