CSX20BABGAD Hotpoint Refrigerator - Instructions

Removed shelves and storage drawer from freezer.

Removed the two screws that mount the rear panel cover at the back of the freezer
compartment. Disconnected the grounding clip on the cover exposing the evaporator coils and the defrosting heater at the bottom.

Removed the remaining ice chunks on the coils.

Removed the two screws mounting the single element defroster. Disconnected the wires on each end of the defroster.

The replacement defroster was a two element heater and the instructions clearly showed how to re-route the single wire from the left side to the right side. The harness kit included a short piece of wire and a crimp connector to ensure the length would be sufficient to connect the new heater.

The only item missing in the kit was the RTV required to water proof the wire connection. A quick run to the hardware store took care of that.

Reassembled in reverse order, plugged the refrigerator back in and by the next day temperatures were normal in both the freezer and refrigerator compartment.

A service repairman had quoted $60.00 for the defrost heater plus $250.00 for installation. Using parts from PartSelect the total cost was $44.00 including shipping and about 30 minutes of my time. I'll take the savings anyday.

Thanks for the easy to read instructions and multiple status email notes of the order.

After reading posts on this website, I determined I needed to replace the defrost heater. Removed heater to take a closer look and after testing with a voltmeter determined it needed replacing. Ordered part online and could not believe how quickly it arrived. Blue wire that travels down the left side of the freezer coils had some damage on the end of the plastic connector so was pleased to find that I was able to splice the extension wire provided in the defrost heater kit onto the blue wire and dispose of the damaged end. It's been about 10 days and I do believe my problem has been solved!

I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.

First I removed the freezer compartment backplate by unscrewing three screws. Then I unscrewed the 2 screws holding the heater element in place. While holding it in one hand I pulled the wires off, one on each end of the element. Then replaced it with new part and put it all back together. Piece of cake.

First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.

When the part first arrived I thought that I had ordered the wrong one. It was a dual element heater while the one in the freezer was a single. After reading the instructions it gave specific info on how to replace a single element with the dual. It was VERY easy to replace. i had manually defrosted the coils a couple of days before but they were already covered in frost. I know that I should have manually defrosted them again but I installed the new element anyway and it started working instantly (must have caught it on the 'on' cycle or when I repowered the fridge it started the 'on' cycle). The coils were defrosted within a few minutes. Amazing. Very easy to follow instructions.

First I removed glass shelf on top of rail. I then removed the two screws holding rail to refrigerator side. Next I installed new rail using same two screws. Finally I replaced glass shelf on top of rail.

took 2 philips screws out,took off rail,and then nreverse.these steps,

Removed 2 screws replaced new part very easy

So our food was not staying frozen or cold so as usual i was thinking huge bill. I deceided to take a look for myself not knowing anything about a freezer. After removing all the food I noticed ice on the back part of the fridge so I just started to remove the back panel and as soon as I did that I heard the fan breath a sigh of relief. So I defrosted the block of ice and put it back together.

a few days later same thing. So on to the trusty Internet. I found partselect and helped me discover the problem of a faulty defrost heater ( who would think a heater in a fridge) Anyway I ordered the part and it was at my door in 2 DAYS!!

Thanks to PartSelect for saving me a ton of money and time. Great site! and company!

Removed panel, then removed single coil unit and replaced it with double coil unit that was sent to me. Refrigerator now working fine.

Parts select sugested checking the freezer side on the side by side if there was frost on the back panel. I took the back panel off on the freezer side inside the freezer. I found that the freezer coils were full of ice.Had to use a hair dryer to melt all the ice. The heater element was bad on the bottom of the freezer. I ordered a new defrost element an installed in 40 minutes and is running fine.You can still use the refrigerator until the new part comes in if you melt off the coils.It will last about 2 weeks.

This fridge had this same problem 4 other times, each time about 1 yr apart. Being as I considered myself ''mechanically challenged'' my wife always contacted her favorite appliance repair man. However, he was unavailable, so wife was gearing up to go ahead, bite the bullet, and buy a new fridge. We really didn't want another bill to worry with so she suggested I try the repair myself. She'd watched the repairman do it the last couple of times and ensured me it would be ''a piece of cake'' plus save us some bucks and put off an added expense at least a little longer. Ordering the part from this site was simple. The fridge did have the old 1 bulb element and the new one was the 2 bulb element so I was afraid I'd have to do some splicing, but lucked out and the wire was easily redirected and reached without any stress or problems to plug into the new part. She watched the install video and was able to talk me through it without any problems. We saved at least $125 install bill, plus put off making a big item purchase a while longer. I hope the new 2 element defroster does a better job and we might just get 10 more years out of 'old faithful'!

Followed the video describing the repain and the written directions. The Video is excellent and made the job easy to follow

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.