CSX20BABAAD Hotpoint Refrigerator - Instructions

It was a piece of cake. I just unscrewed two screws on each rail and screwed the new ones on. Fast and easy. Also I would like to add that your parts web page was easier to get through then the GE page. Thanks will order from you again. Kim

I watched the video online, and said, "hey, I can do that." And yep, I did. I'm pretty comfortable with handyman work - but had never tackled a frig door before. The door closing cam that had completely come apart turned out to be straight forward to fix with the replacement part.

Ther was a video on how to repalce this part on your web site. Describing what tools were needed saved me running back and forth to my tool box. I followed the directions given in the video and repair was completed in 1/2 hour. That included meremoving then cleaning and replacing the sheves in the door. And by the way, the part was shipped the same day I ordered it and arrived on my doorstep noon the following day.

I watched the video on the webpage and did as he did. it was quick and easy. didn't realize the importance of this little part until it broke

watched the video on changing the cam and then did the repair as per the instructions. the job was easy and now the door works as it should. that saved me lots of money by doing it myself. thanks, Martin.

Took the hinge of the top and lifted door of the bottom. Replaced cams and reinstalled

I ordered a cam riser for the refrigerator door. I watched the "how to" video the day I ordered the part. It took about a week to get the part, but I was ready when it arrived. The 'how to' video was a big help. It showed me how to take off the door and replace the part. The process was quite simple! Oh! Don't forget to turn the refrigerator on again!

Removed remaining rail pieces and installed new ones. Make sure you keep the original screws as the replacement parts do not come with them. So glad parts were still available, it would have been awful to have had to buy a new refrigerator just because the rails broke over time.

Using the #2 Phillips screwdriver I removed the top hinge cover from the top of the freezer door. Next I used the 5/16 nut driver to remove the 2 bolts holding the top hinge in place. Once it was removed I was able to lift the door off the bottom hinge. Placing the door on a flat work surface I loosened the bottom bolt holding the cam in place. I next removed the bolt holding the hinge in place. I was then able to remove the broken cam and replace it with the new one. I then replaced the bottom bolt making sure the hole for the cam and the hole for the hinge are lined up. I then tightened the bottom hinge bolts. I carefully placed the door back on the bottom hinge and put the top hinge back on.

removed the old piece that had only one screw left, wipe area clean, put new part in with previous screws in less than 2 minutes.

Empty door first then take a phillip heads screw driver and unscrewed the top hinge cover 1 screw. Then used 5/16 nut driver to loosen top hinge from fridge. remove door by lifting and then lay on table to replace the lower washer that is held in by 2 screws and you only need to loosen one all the way leaving one in to align then replace and tighten it up your done.

Followed Partselect video on how to replace cam riser. Very, very helpful!

Removed drawers, glass shelves and old slide rails.Installed new slide rails with a crew driver. Put glass shelves and drawers back in the refrigerator. Everything worked great and it took less than 15 minutes.I'm excited to be able to pull the drawers out without a struggle.

With normal wear and tear over the course of ten years both of the side rails for the VC were broken. One side I successfully glued together with super glue and it has lasted more than a year. The other side kept breaking so I ordered a replacement part. Very easy installation just removed two screws (save them you will need them) and then put in the new part. Customer Service rep had no idea if the part I needed for the CSX20BA was the same as what I presume is the newer model with a longer ID code. She suggested I call GE. Not wanting to spend any more time on the phone I took a gamble and indeed it is the identical part.

I followed your terrific video. I first got all tools ready, covered a table in cardboard, and removed food from the fridge door. I removed the cap and screws on top of the door hinge. Lifting the door off was simple, and after laying the door on the table, the retaining screw was easily loosened, and the cam screw removed. The only problem was that half the thin gasket under the broken cam was missing. No new gasket came with the part. I wanted the new cam to lay flat, so I made a partial gasket from a matchbook cover and filled the gap. It all went back together quickly. Just have tools ready beforehand. Ten minute job, unless you have to make a new gasket or part of one. Thanks, guys.