CHW9900VQ0 Whirlpool Washer - Instructions

Took of the panel, unscrewed the old drain, screwed the new drain in. Very very simple to do! The first part I received leaked, I called customer service and they gave me a refund and express shipped a new part - no questions asked. Very good customer service!

Just went by instructions provided by parts web site

The new drawer came and I took out the the detergent despensor piece from the old drawer and placed it in the new drawer and put the new drawer back into the washer. Now the front of the washer is complete. Good as new. Part also arrived in a timely manor too. Very pleased

Replace water pump

It was real easy. I disconnected the wiring as shown in the video. I took the clamps off the drain pump , once off I slid the old drain pump off. I slid the new pump on , attached the hoses with the clamp provided and connected the wiring. Just follow the video and you will find it to be very easy! Thanks Parts Select for saving me money

Unplugged washer first! Removed front bottom panel by removing three screws, unscrewed the Drain Plug assembly by turning drain plug counter clockwise with a bucket to catch excess water from washer. Used pliers to remove spring clamps from washer agitator drain hose and then removed the spring clamp from the hose going to drain. Checked hoses for obstructions, then Slide Drain Pump assembly up to the right to remove. Then installed new Drain Pump assembly by sliding pump into slot to the left. Connected the agitator and drain hose to new Drain Pump and fastened with spring clamps. Plugged in AC line cord and turned washer on and started a quick wash cycle to check for leaks and to see if the water drained from washer properly. The water drained from washer and error code did not appear. The error code F21 reappeared during the second wash cycle. After closer inspection with a flash light, I found a large piece of cloth caught between the washer agitator and washer tub covering the drain by shining the flash light up towards the Agitator tub. This was solved by removing the Drain Pump assembly and all of the drain hoses again. Then removing the the large hose from the agitator tub and then removing the large piece of cloth from agitator tub. After reassembly, the washer worked like new!

Replaced the pump assembly. The different type of clamp supplied in the kit was very helpful.

First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!

Put towel down to catch excess water, opened drain screen, used pliers to remove squeeze clamps on both hoses, removed front hold-down torx-head bolt and slid pump assembly out. Compared new part to old and found 2 differences 1:no hold-down location in front for bolt,2: the rubber padded feet are not the same. I was able to remove the two screws on the right side and use just the rubber pad for support while sliding the left side in the slot and is was plenty stable and works just fine. I guess the Whirlpool Duet model is a bit different on mounting but everything else fit quite well, the washer is working perfectly again.