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PAUL
March 14, 2025
Hi; Initially upon attempting to use the right front element with proper pots, the element light came on but cut out. We turned off the circuit breaker for 10+ seconds then retried to use the element. It exploded internally! Please advise. Note: the cooktop was purchased in early 2022. Thank you. Paul & Mary
For model number CGIH3047VFB
Hello Paul, thank you for reaching out. This sounds like the element was faulty and will need to be replaced. You will also need to check the wiring for damage as well the other elements and the cooktop. We hope this helps, good luck with the repair!
PF alarm appeared on display. Noticed clicking when cord was moved. Had arced for some time and melted original block. New part slightly different. Only has 3 lugs, old one had six. Stack using washers provided. Take note of colors before disassembly. Use caution while working through access opening. The edges are sharp. Only tools needed are phillips screwdriver, deep socket for lug nuts. Nut driver optional. Hope this is helpful.
I called a repair place. They charged $54 to diagnose, (said it needed a new latch motor) then wanted $220 to complete the repair. I checked online prices and did it myself for about 15 minutes work and the latch motor itself ($44?).
Was necessary to uplug the range, pull it away from the wall and remove the back panel sheet metal, then 3 screws that mount the motor. Replace motor, reattach sheet metal. Plug in. Done. Ready to bake cookies.
Repair was quite easy, as long as you have the instructions for removing the door. The screws that hold the bottom of the door to the fixed hinge are placed into the side of the hinge assembly after removal; this holds the door at a 45 degree angle for easy removal. After that, just place the door on a flat surface and dismantle the door from the inside. The inner glass is contained in a metal frame with another piece of glass; this frame comes apart easily using the clips in each side. The door assembles easily after the glass is replaced; just take your time and give yourself enough room to lay out the parts as you go. Good luck!
