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CFE28TSHBSS General Electric Refrigerator - Instructions

All Instructions for the CFE28TSHBSS
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Bad switch for door prevented interior light from coming on
Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH
Parts Used:
LIGHT SWITCH
  • Patricia from Sylva, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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Water filter needed changing.
Snap filter into place while holding the filter slightly away from the refrig. When filter snaps into place, push it towards refrig into place.
Parts Used:
Refrigerator Water Filter
  • Sara from White Plains, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
0 of 1 people found this instruction helpful.
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light in freezer section not working
Using plyers Pulled old switch down and out. Put new one in and pushed new switch up into position. The switch plugs into the contacts, no wiring needed. Worked like a charm. You saved me 200 dollars GE repair bill. Thanks
Parts Used:
LIGHT SWITCH
  • Victor from Fort Myers, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
6 of 24 people found this instruction helpful.
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Fridge/Freezer getting too warm
What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!
Parts Used:
Temperature Sensor
  • Nick from Burnt Cabins, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Refridgerator not cooling, freezer frosting over
First, I had to remove the freezer drawer front. This is 8 large phillips head screws. then remove the plastic cover over the drawer slides. to do this, remove the white center screw from the slide near where it attaches to the drawer front. then the plastic cover will slide off pushing to the rear of the slide. take off the slides from the freezer walls by removing the phillips screws and pulling them towards you. They have tabs/slots in the rear. remove the center tray support and support bars, too. the icemaker has to come out, that is just 2 phillips screws but you also have to disconnect the electrical connector. just squeeze the locking wings and rock/pull. a screw in the top center of the back panel comes out. Lift and pull the back panel out. The evaporator coil appears. The thermocouple is attached to the coil in the upper right. Cut that one's wires and take it out. Just cut back about an inch from the back of the thermocouple, there is not much slack. Seperate and strip the wires back about 3/8 inch. Do the same for the new thermocouple. I twisted the wires together and used a solder sleeve to join the wires. The sleeve is just a little plastic tube that has a ring of solder in it that melts with heat gun heat. You can join the wires using butt connectors or whatever method appeals to you. I just wound the extra wire and put a cable tie around it, there is plenty of hiding space in that area. Make sure the new thermocouple is contacting the coil firmly.At this point, for a test, I left everything apart, propped the drawer against the opening and plugged the fridge in. Note that the evaporator fan will not start spinning immediately! It will just sit there making little bumps like it wants to go. The temp in the coil has to get settled before the electronics in the refridge will tell the fan to spin. It takes maybe 20 minutes. Reassemble. Fridge and freezer work great. It does take several hours for all to get cold again.
Parts Used:
Temperature Sensor
  • Bill from Warrenton, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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The frig was not cooling in main section or freezer
I ordered 3 temperature Sensors Part#PS304103 and viewed the video. Got there, opened the frig. and it looked totally different and no place in any part of this frig. that took these sensors as viewed on the video. Totally baffled why these parts were listed for this frig. there was no place in this frig that would access for these parts. Serial # was HR443071.Maybe this model is out of date for these parts. Trying to find someone who can repair it. Any ideas???Purchased this GE in 2008. Model #is GSS25WSTFSS Thanks, for your help. JIM
Parts Used:
Temperature Sensor
  • James M. from Belfair, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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freezer and refrigerator wasn't cold
Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold
Parts Used:
Temperature Sensor
  • Laura from Brentwood, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
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fridge to warm
followed part select video instructions
Parts Used:
Temperature Sensor
  • Michelle from Chimacum, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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no light in freezer
Connected the 2 wires and pushed in the switch until it clicked.
Parts Used:
LIGHT SWITCH
  • christopher from collegeville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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failed light switch
I started removing the switch by prying on the right side with a screwdriver, when it emerged enough I used pliers to finish removing it. I then unpluged rhe wires from the bad switch and pluged them on the new switch and "poped" it into the hole.
Parts Used:
LIGHT SWITCH
  • Jules from Crowley, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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refig light did not work
per your instructions
Parts Used:
LIGHT SWITCH
  • paul from east hanover, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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defrost problem (refrigerator/freezer not cooling)
After replacing the Defrost Thermostat, Defrost Heater Assembly, and the Main Board, I concluded that the problem must be the Defrost Thermistor, which I replaced in less than 10 minutes and it fixed the problem! I cut the wires on the old thermistor and connected the new one after stripping the wires and taped the new connections with electrical wire. Fast and easy repair (the last part anyway ;).
Parts Used:
Temperature Sensor
  • Gordon from Sugar Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Refrigerator Running Warm, evaporator is not defrosting.
1. Removed and tested defrost heater, tests good. 2. Reinstalled defrost heater. 3. Removed and tested defrost over-temperature sensor, tests good. 4. Reinstalled over-temperature sensor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 5. Removed the control printed circuit board and checked for blown fuse's, fuse's are all good. 6. Removed the defrost relay from the printed circuit board using soldering iron, bench tested the relay, it is good. 7. Soldered defrost relay back onto the circuit board, and reinstalled control board. 8. Removed and bench tested evaporator thermistor, the resistance is out of specification, ordered new thermister. 9. Installed new thermistor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 10. Re-assembled refrigerator. 11. Installed temperature monitoring and recording instrumentation for 72 hour test. The defrost cycle is running correctly with a defrost termination temperature of around 90 deg-f. The defrost cycle ran twice while running the 72 hour test. 11. Removed test instrumentation and Put the unit back into service, The thermistor was the culprit. I bought the right part on the first shot, nice.
Parts Used:
Temperature Sensor
  • Edwin from Quincy, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Defroster stopped working and iced up evaporator coil
I have a GE Profile French door refrig. It's only about 4 yrs old and the defroster stopped working. I read the other repair stories and was able to narrow it down to either the temp sensor, defrost timer, or main board. The refrig section was up to about 47 degrees and freezer was around 25. I could tell it was trying to cool but couldn't. So I tried the temp sensor first. I cut and spliced the new sensor on the outlet of the Evap. Coil and it took about 15 mins. Turned refrig back on and waited. The coil started to ice over after about 5 hrs I left the back panel off so I could see if and when then heater kicked on. After about 8 hrs I looked in and saw a faint glow and water trickling down and running out the drain. Turned out the sensor was bad and wasn't telling the main board it needed to defrost. I would try the sensor if you are having the same issues before spending a lot of money on the main board, defrost heater and or timer.
Parts Used:
Temperature Sensor
  • Brandon from Bruceton Mills, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Fridge Side Freezing/Too Cold
Followed the repair video, was spot on!!
Parts Used:
Temperature Sensor
  • michael from silver bay, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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All Instructions for the CFE28TSHBSS
76 - 90 of 109