Models > CCE3401B

CCE3401B Jenn-Air Cooktop - Overview

Sections of the CCE3401B

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Dual Surface Burner Switch Kit – Part Number: 12002125
Dual Surface Burner Switch Kit
★★★★★
★★★★★
(5)
PartSelect #: PS2003583
Manufacturer #: 12002125
This switch is used to operate the dual surface burner.
$113.52
  In Stock
Surface Burner Switch – Part Number: W11088181
Surface Burner Switch
★★★★★
★★★★★
(3)
PartSelect #: PS12070671
Manufacturer #: W11088181
This is the replacement surface burner switch for your range. It measures approximately 1.5 inches by 1.5 inches, with a shaft that is approximately 1 inch long. The surface burner switch turns the su...
$107.00
  In Stock
6 Inch Element with Limiter – Part Number: W10823704
6 Inch Element with Limiter
PartSelect #: PS11764912
Manufacturer #: W10823704
This element can be used for the left front or right rear.
$342.28
  In Stock
Screw, 8/18 x 3/8 – Part Number: WP90767
Screw, 8/18 x 3/8
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$6.91
  In Stock
Infinite Switch Grommet – Part Number: WPY706102
Infinite Switch Grommet
PartSelect #: PS11757586
Manufacturer #: WPY706102
$12.99
  In Stock
ELMNT-SURF – Part Number: W10823707
ELMNT-SURF
★★★★★
★★★★★
(3)
PartSelect #: PS11759487
Manufacturer #: W10823707
$292.43
  In Stock
Dual Burner Element with Limiter – Part Number: W10823694
Dual Burner Element with Limiter
PartSelect #: PS11764904
Manufacturer #: W10823694
$271.08
  In Stock
Infinite Knob – Part Number: WPY04100366
Infinite Knob
PartSelect #: PS11757486
Manufacturer #: WPY04100366
This infinite knob is black in color and is two inches in diameter. It is only an inch high and it has a gray indicator dot.
$33.52
  Special Order
SPRING- EL – Part Number: 74007134
SPRING- EL
PartSelect #: PS2084739
Manufacturer #: 74007134
$13.44
  Special Order
Screw - 6-32 x 5/16 – Part Number: WP74004005
Screw - 6-32 x 5/16
PartSelect #: PS11744050
Manufacturer #: WP74004005
This screw is well under an inch long, and is made of metal.
$6.83
  Special Order
Glass Cooktop – Part Number: 71002556
Glass Cooktop
PartSelect #: PS2077869
Manufacturer #: 71002556
$639.06
  Special Order
Indicator Light – Part Number: Y706125
Indicator Light
PartSelect #: PS2201762
Manufacturer #: Y706125
  No Longer Available

Questions And Answers for CCE3401B

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Roberto
January 5, 2023
Do you have the cook top glass for this model?
For model number CCE3401B
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Hello Roberto, thank you for contacting us. The cooktop glass, part number PS2077869, will fit your model. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!

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Zack
October 6, 2023
My largest plate gets very hot even after adjusting the temperature to low. It has two spirals rings.
For model number CCE3401B
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Hi Zack, thank you for reaching out. We have concluded that the issue is with the dual surface burner switch kit, part number PS2003583, which may need to be replaced. We hope this solves your problem!

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Common Symptoms of the CCE3401B

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Element will not heat
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Will Not Start
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Outer element of dual element burner didn't work
Remove Ceran Galss top by removing hex screws below the rim. Also remove the two opposing screws in the center of the downdraft opening. Ceran top comes off easily now.
The instructions with the new switch were very poorly written, so here is how I got the new switch to work:
Attach the black wire(s) from the old switch (terminal 2) to the new switch terminal P1. Also attach the jumper cable to P1 and "jump" it to S1.

Attach the orange wire (old switch terminal 5) to S2
Attach the yellow wire (old switch terminal 4) to 4a
Attach the tan/(white?) wire (old switch terminal 3) to terminal 4 on the new switch
Attach the single red wire from the right front element to terminal 2 on the new switch.
Attach the 'compound' red wires (the ones that come from the left rear/outlet connection and is also attached to the right rear switch) to terminal P2 on the new switch.
There is no need to seperate the compound red wires as the instructions might lead you to believe.
Good Luck
Parts Used:
Dual Surface Burner Switch Kit
  • Michael from Collierville, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
137 of 178 people found this instruction helpful.
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The repair itself was very easy. “How to connect” was very hard to get.
The repair itself was very easy. “How to connect” was very hard to get.


To get access to the switch, unscrew 2 screws from each side of front panel and then 4 screws from the bottom of it (open the door first). Have a box or a small table about 30” high to use it as support for the front panel.

The end result (colors for the Right Front- R.F.- burner) : Old label -> New label

1. Double RED: N -> P2 (incoming power, Line 1)
2. Single RED: N -> 2 (to Inner AND Outer heating elements common wire)
3. Single BLK: L1 -> P1 (incoming power, Line 2)
4. Single TAN: H1 -> 4 (to the Inner heating element)
5. Single YEL: H2-> 4a (to the Inner heating element)
6. Single BLK: P -> S2 (to the R.F. indicator control light)
7. Attach jumper black wire (included with new switch) from P1 (P1 has two connectors close together) to S1.

Done.
Parts Used:
Dual Surface Burner Switch Kit
  • Igor from Campbell, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
51 of 60 people found this instruction helpful.
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old switch had shorted and burned out
This was a range top. i removed the 12 hex machine scews holding on the top, then removed the two star screws holding the old switch. there were fore wire that had fitted on tabs. Hooked them to the new swtch and reassembeld. Easy repair since i could lift the unit out without disconnecting main cables. Replacement range would have been oveer $1000. Psrt was under $40 and delivered in a matter of days.
Parts Used:
Surface Burner Switch
  • Larry from Hampton Cove, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
37 of 50 people found this instruction helpful.
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