Got a problem with your washing machine's inner door panel? We're here to help you out! With this genuine, white Frigidaire Inner Door Panel Kit, you'll have everything you need to get your washer run...
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Al
August 6, 2025
My washer will not allow the Fabric Softener to leave the dispenser into the wash. What process does the machine use to empty the fabric softener out of the dispenser into the wash. Is it suction or just passive drainage?
Please advise of what I need to do to repair this issue. Thanks.
For model number BTF1040AS0
Hello Al, thank you for getting in touch. A washing machine generally employs a mixture of water pressure and a siphon mechanism to transfer the fabric softener from the dispenser into the wash. If the fabric softener fails to dispense, it is frequently caused by a blockage in the dispenser or siphon tube, insufficient water pressure, or an accumulation of residue. The dispenser and the siphon tube within it must remain clean and free of obstructions to allow the fabric softener to flow without hindrance. Regularly clean the dispenser and inspect for any blockages. You can clean it using warm water and a brush. Additionally, verify the water pressure; if it is insufficient, the fabric softener will not be siphoned out effectively. Inspect the inlet screens for any obstructions that could impede water flow. We hope this helps.
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This is the third time I have ordered parts from this company .I can't say enough good things about them from their fast shipping( always arrives sooner than they state)To the quality of the parts and the shipping packages.A first class operation from start to finnish.First step was to disconect power supply.Second was to remove washer drain hose from house drain.Third remove two (2) phillips head screws from front cover of washer ,located at bottom right and left side of front panel near floor.Lift front panel up to unhook metal retainers on panel that connect it to washer side panels.Use pliers to remove spring clamp from hose. Remove hose from washer pump. Remove clamp from hose,remove plastic retainer holding hose to washer bottom.Feed hose out the back of the washer through washer drain hose hole in the back pannel of the washer.Remove plastic retainer.Insert the new hose through the hole in the back pannel install the hose clamp and install the hose back on the pump.Relocate clamp on hose, take front panel,lift into place,push down to lock retaining taps into side cover slots replace the two phillips head screws.
I paid a plumber $150 to replace this part a year ago. I simply took the screws out,ordered the part,paid for 1 day shipping, and screwed the new part on. The washer DID NOT WORK without this part,and worked perfectly the minute I replaced it.
Very simple! Found the part using the diagrams and photographs on this site. When it came, my husband ust pulled the remainder of the broken knob off the little post with a pair of needle-nosed pliers. Slid the new knob on. It took longer to find the pliers than to make the repair!
