79681728000 Kenmore Dryer - Instructions

I didn't get to do the repair because despite the model number and the picture being exactly what I needed I was shipped the wrong part and basically told by pets select to shake it off that's your problem not ours.

1. Had to find out what was causing the problem by eliminating each part one by one using a multimeter. I got a video link from parts select on how to do this.

2. Then got another video link sent to me by parts select on how to take my dryer a part and replace the part.

3. Followed it step by step and it worked really well.

4. The process was great except shipping was excessively high for such a small part.

Could not do repair since the parts that I ordered were different from the picture on this site. I have emailed them to which they replied with one email asking for some info. I sent that to them and have not heard anything back in the last 3 weeks. I have even sent reminder emails and still nothing. I can't use my dryer due to damaging clothing and can't replace parts due to being the wrong part. Partselect is not very good at getting answers for their customers. Expert repair help is something i don't think they have. Getting some answers would go a long way but i feel like i have been left in the dark.

Following the reference video, step by step and taking progress photos along the way, organizing screws and hardware as they were removed.

The discrepancy I found was the new rollers that I received were complete with the shaft. The video with the older rollers instruct removing the rollers from the shaft.

To use the new rollers with the new shaft, requires removing an additional panel at both the front 2 and also the full back panel for the rear 2, to get a wrench on both ends of the shaft, and then attach the new roller bearing shaft assembly and re-install the panel.

Other than that, it went very smoothly and the result was a quiet rotating drum. No more thumping!

My dryer actually required 2 moisture sensors, but had only ordered one pack, which only came with 1 sensor. For whatever reason, I thought the pack would have had the 2 pieces.

Another reviewer made note to wear work gloves as some of the hardwares metal edges are quite sharp. Following that advice I completed the repair in 3 hours without a scratch. Thanks for the detailed video Partselect team and good luck to all attempting repairs.

Able to complete install but the lint housing does not allow the lint screen to slide down completely due to the housing lacking the appropriate cut outs/notches. The slit becomes too narrow for the lint screen so it protrudes from the sides. The delivered product does not match the image on the item description, which shows the proper cut outs/notches that should fully accommodate the lint screen.
I'm having a similar experience with this reviewer:

John S - February 14, 2022
Verified Purchase
Lint screen housing
The housing will not allow the lint screen to set completely down because the housing lacks the proper cut outs causing the lint screen to set 1-1.5 inches too high. I was able to cut out the required notches in the plastic so that the lint screen would fit. The picture shows the proper notches but the delivered product didn’t have the notches and does not match the picture.

Will return the item and keep searching for the correct lint housing.

Replaced thermal fuse

Handed the parts to my son-in-law he's very mechanically inclined had the job done in 20 minutes

I followed the video instructions that were supply on your site

order start button and was sent thermal, reordered and rep sent me a button that was not for my machine even though she had model no.,called third time and was told I had to order new control panel but they were not being manufactured any more.so it is not fixed

Called Parts Select and assisted me in proper parts needed. Drier works as new.

Took out drum. Found all parts easy to locate. Found defective part and replaced with new one.

Thank you Parts Select for your assistance.

This has taken days to get the updated parts from another major international supplier. You can't just buy the screen or the housing - you have to get an updated set. Unfortunately they were not immediately available from PartSelect.

The lint screen that this company sent was 3x too large. I called to return/exchange it. No one available - go to customer service.
I went to customer service and entered my email address and the order number (while I was looking at the original order1). The email and order number could not be found.

I am still waiting to hear from someone from the company to get a RMA and return label! Will NEVER use this company again.
Vivien Joebchen

Entered dryer from rear exhaust port. Removed 2 screws and 2 clip on wires. A little awkward of process but superior method over disassembly of drum and main parts.

Initially replaced igniter. Didn't think it was bad though. Read other suggestions on another website. None were the correct diagnosis for my situation. And when I figured it out they did not offer correct part. The dryer thermistor temp sensor (probe sensor) is what I replaced. Found it on Parts Select. I did replace other parts also. But that's the one that ultimately was the issue.
Was not hard at all if one is even a little handy.

Pull off the top and front of the dryer and reached in and replaced the part it was easy. Had to clean all the dryer out real good with from the lint