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$186.67
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Questions And Answers for 79631512211
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Pastor
April 26, 2023
Washing machine overflows when filling. Is ther an orifice that regulates the volume of water?
For model number 79631512211
Hi Pastor, thank you for reaching out. Based on our research, you may need to check the pressure switch assembly, part number PS3529177, as it identifies how much water is in the machine and tells the control board if the machine has been filled or emptied. We hope this helps, good luck with the repair!
Once the tub fills and it starts the washing action we hear a louder than normal grinding noise. Similar to what it always done much louder.
Thanks.
For model number 79631512211
Hi William, thank you for the question. We believe your washing machine is having this problem because of the faulty clutch housing assembly. We recommend you replace the clutch housing assembly, part number PS11708484, to fix the issue. We hope this solves your problem!
Hello Vincent, thank you for your inquiry. Based on our research, an off-balance washer may cause a leak from the top during the spin cycle. We would recommend checking the suspension rod, part number PS3635695, to fix the issue. It supports the washer tub and keeps it stable. We hope this solves your problem!
My washer won’t fill with water. I have checked the supply lines, the water inlet valve for continuity, changed the pressure switch. Still nothing! Help!
For model number 79631512211
Hello Melissa, thank you for your question. We would recommend checking the water inlet tubing and making sure no tube is blocked or kinked. If the water pressure is not less than 20 psi and the problem persists, we would recommend replacing the water inlet valve, part number PS12374721. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
Hello Stephen, thank you for reaching out. Remove the entire drawer assembly and clean the top of the dispenser housing with a bristled brush, then clean the drawer and all components with hot water. This should take care of it. Then remove the hoses from the rear of the dispenser and be sure they are clear of all mineral deposits and clean as well. Make sure to clean them if they have a restricted flow. If this does not help, you need to replace the bleach dispenser, part number PS3627301. Please reach out to customer service if you need help placing an order. Glad to be of help!
I first tested the motor per the service manual. I checked the resistance between the terminals of the 3 pin connector. It's supposed to be 5-15 ohms. The motor checked out so I replaced the main electrical board. It turns out that wasn't the problem. After a brief web search I found out that the hall sensor (which is attached to the motor stator) was the likely cause of the failure. I replaced that and everything works great now. And now I have a spare main board in case that ever fails. I also want to mention that I took the time to remove the dispenser box (where the water comes in and is directed to the different cleaning products) and cleaned it with a very strong bleach solution. It got rid of the mildew and funky smell. It seems that the fabric softener caused a lot of mildew to form inside the dispenser directly above the fabric softener tray. The bleach took care of that. This is probably something that should be done routinely to keep the mildew from forming.
Removed back of washer with screw driver, Removed outer motor cover with a 17 mm socket (1 bolt), Removed motor stater using 10 mm socket (8 bolts). Left motor plugged in and and tipped to the side exposing the sensor. Unplug and snap off sensor. Reassembled in opposite order. Machine works great. Very easy fix, and perfect fit on part.
I first thought there was a mechanical problem but after checking everything mechanical I discounted that idea ... I researched and found out from others with a similar problem that the Le code display was probably a sensor problem ... I ordered a replacement sensor ... With the new sensor available, I removed the access panel to the back of the machine (phillips head screw driver - 4 screws) ... Remove the exposed motor half (1 bolt - 17mm scocket) ... Loosen the motor stator that has the wired coils (10mm socket - 6 bolts) ... Hold motor unit to the side without disconnecting the wiring harness ... Disconnect the sensor wire connector and remove the old sensor ... Clip the new sensor in place (same position as the old one) and re-connect ... Reverse the assembly procedures ... This fixed the problem and the washing machine works like a new one ... The wife is HAPPY!