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Unplugged the power cord. Shut off water supply to the refrigerator. Removed the water supply and distribution lines one at a time and reinstalled the new lines as I went along. Turned water supply back on and plugged the power cord back into the wall outlet. Tested the operation and viola…it works great now! A great big thank you for your professional and well established service.
Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.
I didn't because the part was never delivered. The box was apparently damaged according to the tracking. Your company didn't bother to communicate that they couldn't send another one without a new order. They also didn't give a refund until I contacted them because they are just too busy. Your company was a huge waste of time. Publish that. Go ahead.
