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Madylon
June 7, 2023
Round turntable broke. Need replacement for a three items.
For model number 79089393510
Hi Madylon, thank you for reaching out. The parts you need are the turntable tray, part number PS12365459, turntable tray support, part number PS8689511, and the turntable motor coupler, part number PS12365458. We hope this helps!
Immediately trips the breaker when we push start. Nothing new has been plugged into that circuit. Been working for 2 years until today
For model number 79089393510
Hello Chris, thank you for your query. A microwave that is tripping a circuit breaker can be caused by a shorted magnetron. You can determine that a magnetron has shorted by contacting one multimeter leading to one of the magnetron's terminals and the other leading to the casing. If the meter display indicates that electrical continuity is present between any of the terminals and the casing, the magnetron has shorted and will need to be replaced. You may need to check the magnetron, part number PS12365689, to fix the issue. Glad to be of help!
Hi Lorraine, thank you for asking. The control panel that is compatible with your model is part number PS11724063. We hope this is helpful!
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Mike
28 days ago
My display only shows partial numbers
For model number 79089393510
Hello Mike, thank you for reaching out. According to our research, the issue is most probably with the electronic control board, part number PS11724064. You may need to replace it to fix the issue. Glad to be of assistance!
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Bill
September 18, 2022
I am getting an E11 error
For model number 79089393510
Hello Bill, thank you for your question. We have researched your error code and found that the issue is probably with the Sensor, part number PS12071394. If you require assistance to place an order, please contact customer service. We hope that helps!
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
First thing I dir was search YouTube for any related videos and found this one https://www.youtube.com/watch?v=uHj4H9Fdxrc, it was the exact problem my microwave was exhibiting. Once I verified the problem by troubleshooting, I removed the part and verified that the switches were working fine, the door latch assembly showed signs of wear which was the cause of the problem. After receiving the replacement part I installed it, verified that power was restored to the unit and reassembled the microwave, works fine, hope it lasts a long time!
Went through some anxious hours when I found that the MW would not turn off. The only way was to leave the door open. Not a solution. Tried a appliance repair that I knew, they didn't work on MWs. Spoke to the manufacturer, for $99 would come out and then tell me the real cost to fix. After more searching, even to maybe getting a new MW, (which necessitates getting a new bracket for the over the stove MW. They evidently are not standard, but proprietary to brands. Not good!)Buying a MW, okay, but someone has to put it in. Where are the good old days of selling, delivery, service? I'm from a small town, that's SOP. I found PartSelect and called them. They didn't have the exact problem I had. They had a FAQ about the MW not starting. Mine wouldn't stop. After describing what was happening, they had it in one. Looked at the plastic latch, bottom was curved out of shape. Door wouldn't close properly, causing it to run. It didn't heat, just ran. I ordered the parts. A spring and a latch. They came in quickly and my son and I began the repair. Found a You Tube on a similar type of door and they posited it might be the latch with step by step to follow. Ran back and forth from computer to kitchen. Now, we didn't have the right tools to go along with the video we were watching. A long thin blade (about 12 inches) knife was used as the putty knife to pry up the edging that held the door glass. My son's long thin tiny philips screwdriver he uses to fix toys worked for the really tiny screws that held the latch part. We didn't have long nose pliers, but we messed up that part anyway, forgot to put in the new spring with the new latch. We worked it by hand and it went back together. Put it all together and discovered we forgot to put those tiny screws back at the latch. Wrestled the door back on and started it. Almost had a heart attack as it still was running when off. So unplugged,let it reset and it's been fine. Think it probably would have gone smoother with the proper tools. Anyway, glad I found PartSelect and that it was a relatively easy fix, even for those without tools and experience. A am a retiree, so don't feel you can't do it. Thank you so much PartSelect.
