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Thomas
January 29, 2023
Hi, I have a Kenmore elite dishwasher (665.12763K311) that is doing a terrible job cleaning. It also leaves dishes wet after the dry cycle. I cleaned the mesh screen out which wasn’t to clogged up and rinsed out the perforated stainless pan in the bottom. Didn’t help. Please let me know if you an suggest some troubleshooting steps. Thank you, Tom
For model number 66512763K311
Hello Thomas, Thank you for writing. We suggest cracking open the door to see if the water is heating properly. When the door is opened there should be a fair bit of steam. If there is not enough steam you can test the Element with a Multimeter. The element should read about 6 to 15 ohms when cold. We hope this is helpful!
Hi Linda,
Thank you for your question. The dishwasher measures 23-7/8 inches wide by 25-1/4 inches deep by 33-1/2 inches high with the wheels removed. If you have any questions, please let us know. We look forward to hearing from you!
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Martin
May 31, 2023
Dishwasher will not start. Red light LOCKED on and no matter what I try nothing.
For model number 66512763K311
Hello Martin, thank you for reaching out. According to our research, it seems that the Control Lock option on the dishwasher is on. It cannot start if the control is locked. To turn off Control Lock, Press and hold TOP RACK ONLY for 3 seconds.
Note: You may need to disable Sleep Mode by pressing either START/RESUME or CANCEL/DRAIN, or by opening and closing the door before you are able to turn off Control Lock. We hope this information is useful.
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simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver. NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...