5K5SSWH4 KitchenAid Mixer - Instructions

Rather than duplicate previous repair works, I recommend going to this user site and follow their instructions: http://www.neilcrockett.com/mixer1.htm. Once you have done this repair, taking the unit apart is easier to perform this tasks. Order replacement Grease "Benalene 930-2" in the 3.3 oz container and be sure to use the full container to lather all around all the gear components so grease will be available to units for years to come due to heat build up under load. Too, the 3.5 oz container is made for one unit repair job and is available through Amazon. This grease is available on larger quantities if needed / desired. I did order both, a Worm Gear and the Worm Gear and Bracket as I wasn't sure of my mechanical ability to make this repair until I got inside the unit but the worm gear is easily replaced once you clean out all the old grease. The worm gear is a neoprene type gear with all other gears being metal. I assume neoprene is used as sacrificial to save other gears from breaking under loads and years of use.

While kneading dough, my 27-yo stand mixer walked off the counter, and shortly thereafter the plastic bowl lift arm piece broke. After a quick internet search I ordered the part. Installation was extremely easy. 1) Using a rachet with a #3 Phillips head bit, remove the four screws holding the motor to the base. 2) Using the Roll Pin Punch pop out the roll pin. 3) Loosen and remove the cotter pin with the screwdriver and pliers. 4) Remove the broken piece. 5) Attach the replacement piece to the handle and insert the roll pin, tapping into place with the Roll Pin Punch. 5) Attach the lift arm to the piece and fix with the cotter pin. 6) Reattach the motor to the base. Ready for 27 more years of stand mixing duty!

I removed the spring loaded brush screw on the side of my mixer and lost it the next day. I found a schematic of this part on your website and ordered the four pieces that make up the brush screw(?). They arrived in just a few days and I referred back to the schematic to put it together. I then popped it in my mixer, screwed it down, plugged her in and away we go! Easiest repair I’ve ever done! I’m a 70 year old retired lady and not very handy, but this was an easy fix! Thank you, PartSelect!

disassembled replaced part reassembled now works well

Follow a YouTube video step by step

Was able to use the diagrams to figure out how to put everything back together. Would have been a nightmare without that as I took the thing apart without really paying attention to what went where. The hardest part was inserting a set pin that holds the Bowl lift arm, which fits inside the stand. in place. So new parts - $20, less than an hour of my time disassembling/reassembling, probably saved me $125 in repair plus a couple hours driving it to service place and picking it up. No brainer.

Disassembled gear housing and replaced worm gear/bracket assembly. The hardest part was cleaning and working around what looked like 2 pound of grease. I will contact you again if I need parts for anything. Thanks.

just as the you tube instructions said.

Followed the repair instructions from the manual. ...

I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.

I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.

The insertion part of the foot was tapered to fit in the hole in the mixer. Simple pressure was not the answer. So I used a small key, placed it on the bottom of the foot, after applying a little vegetable oil on the foot, and tapped it into place. Worked well.Joe

Easily took apart and replaced gears. thanks

disasembled found stripped gesr assembly ordered and replaced went very smoothly. It would have been good to have info and acsess to the correct gear grease to use in a mixer / food grade but it worked out well anyway.shipping was very fast thanks

replaced worm gear and wonderd why they used plastic instead of a stronger metal gear, unit works fine

dis-assemble, replace part, re-lube, reassemble, test good.

We simply replaced the gear with the new one. It was very easy to install.