41744252501 Kenmore Washer - Instructions
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Pump motor made humming noise and wouldn't drain water from tub.
Disconnect power. Disconnect water hoses. Remove back panel. Remove top panel. Disconnect bladder ring. Disconnect control panel wire harness and control panel. Remove front panel. Disconnect hose clamps to drain hose and tub drain hose. Disconnect pump motor power supply wire. Disconnect pump screws. Now do everything in reverse replacing old pump with new.. One special note: replace factory hose clamps with new hose clamps.
Parts Used:
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Matthew from Oakford, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
3 of 3 people
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Washer did not drain, would not cycle; pump was 'humming' and not moving water
Remove front lower access panel: two phillips screws at the lower edge then the panel slid down and off. Removed 5/16 pump mounting screws then slid a shallow pan under pump to attempt to catch stale water, removed left side (inlet) hose clamp and wiggled hose off to drain water with some success, some spillage. Removed outlet hose, turned the pump around to remove electrical connection. Reversed steps to mount new pump and after fighting with spring clamp on outlet side I chose to replace that spring clamp with a 1 1/2" stainless hose clamp which then could be tightened with a screwdriver and only took a minute to wrap up.
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DANIEL from PINCKNEY, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
3 of 3 people
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Door wouldn't lock because the striker was broken
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Bernette from MIAMI, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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The plastic door strike/catch had become brittle and broken off inside the door on a front loading washer.
There were only two screws that held the door strike/catch in place. I had to fish out the broken plastic piece with a pair of hemostats. The only difficult part about changing the new piece was that I had to find someone with the correct screwdriver to use since it was not a standara screwdriver. Luckily I live next door to a mechanic and borrowed his. The two screws came off easilty and I was able to replace it in 2 minutes. I was thrilled that the part that I ordered arrived the next day.
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Barbara from Lutz, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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Wouldn't start
With the help of PartSelect's diagnosting tool it was easy to find the right part. The part arrived very fast and the installation was "child's play" by following PartSelect's video. I must have saved > $100. Thank You very much. -Anna-
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Anne from Storrs, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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excessive vibration
I followed the instalation instructions provided with new parts. Getting the mounting pins out was relatively easy However, the shock on the right, behind the pump, was a bit more difficult to remove than the one on the left. I took the rubber drain off the pump in order to get at the pin behind the pump. The new replacement shocks came with the plastic bushings inserted in the shocks in alternate directions. The original pins were all inserted into the bracket / shocks from the rear so when I installed the new shocks I reinserted one bushing on each shock so they we both oriented in the same direction. The instruction says to be sure the mounting pin is pressed from the side with the busing collar. It seemed strange the shocks came that way, with no mention of switching them. The most difficult part on the installation was pushing the pins back through the bracket and shock since there was no easy way to push the pins in from the rear. I used a large channel locks on the left side, but the right side was more difficult with all of the obstructions. I finally was able to push in place with my bare hands but was very difficult. Sorry to say the new shocks did not cure the vibration at all. I was very careful to make sure the machine is level. I'm not sure if there is a cure other than replacing the machine.
Parts Used:
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Jon from Holland, MI
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Difficulty Level:Very Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
3 of 4 people
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the latch broke
It was very easy. I simply unscrewed the 2 screws set the new latch into place and replaced the screws.
Parts Used:
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Sarah from Gilford, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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Vane broke off inside drum
Inserted new vane into slots in the drum. I then held the front of the drum while I slid the vane tabs in place by pushing the vane to the back of the drum. Once the vane was in place, I screwed in the screw that came inside the vane kit.
Parts Used:
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Glen from Redondo Beach, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 10 people
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Tub was rocking a lot on spin
The replacement of the Shock Absorber Kit was hampered on the right side by a metal box that was mounted just a little shorter than the bottom plastic pin. the deadblow hammer with the dowel worked with all the pins including the impeded pin and the top right pin which had to be removed at an angle. The replacement did not repair the washer - it is the tub bearing which went in a previous washer of a similar model about 4 years ago.
Parts Used:
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Michael from Viola, DE
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set, Wrench (Adjustable)
2 of 2 people
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Drum vane broke
The part ordering and arrival was very easy and fast. Problem with the directions on removing the damaged drum vane. They were not clear directions. Once I figured out what needed to be done it went easy
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Robert from Boyertown, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 5 people
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The water would not completely drain and go to spin cycle and noisy while trying to drain.
I ordered pump so I would have it on hand. I didn’t want the washer in pieces waiting on parts. New pump came in 2-3 days with standard shipping. Found a video online for this model. Removed top. Removed control panel and set on front edge of frame. Removed door seal spring. Removed front panel and separated seal from drum. Pump located at bottom left. Removed pump screws. Got a shallow pan from kitchen to catch water. Removed hoses and trap. Not much water. Took trap boot and pump to sink for cleaning and found a bra wire had made it past the screen and was rubbing on pump impeller. That was the noise. Cleaned and reinstalled old pump. Has been running for 2 months without a problem. Easily returned the new pump! Highly recommend this company and site. Will come here for my repair jobs first. Hope I remembered all the steps correctly since it has been over 2 months.
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Tim from DEFIANCE, OH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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Broken plastic door strike
Easy fix for a verry poor designed door catch. Almost purposeful on the manafactures behalf to make it out of cheap plastic Remove 2 screws replace install 2 screws
Parts Used:
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William from ROY, UT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Door Latch broken. New part installed as per repair video - no problems.
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Donald from PHOENIX, AZ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Washer would not complete the spin cycle
I started by removing the two screws at the back of the washer and taking the top off of the washing machine. Than I removed the two screws securing the door lok and switch assembly. I disconected the two or three electrical connections and install the new one in the reverse order.
Parts Used:
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Andrew from Fruitland, ID
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 5 people
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off balance and walking
the work is simple, its getting it done. The pins that hold the shocks in are very hard to get to and no room to swing a hammer. I had to use a C- clamp on the left upper in and it was no picnic. The washer in the video was a little different than mine.
Parts Used:
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theresa from W SACRAMENTO, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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