3DWTW4740YQ1 Whirlpool Washer - Overview

Sections of the 3DWTW4740YQ1

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Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(23)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$15.95
  In Stock
Washing Machine Suspension Rod Kit – Part Number: W10780048
Washing Machine Suspension Rod Kit
★★★★★
★★★★★
(57)
PartSelect #: PS11703290
Manufacturer #: W10780048
This washing machine suspension rod kit includes 4 suspension rods, 4 suspension balls, and 4 bushings to stabilize the washer tub and minimize vibrations during operation. If the washer shakes or vib...
$89.59
  In Stock
Washer Washer – Part Number: WP3949550
Washer Washer
★★★★★
★★★★★
(1)
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$16.45
  In Stock
Drive Block - 2 5/16 Inch High – Part Number: WP389140
Drive Block - 2 5/16 Inch High
★★★★★
★★★★★
(6)
PartSelect #: PS11741977
Manufacturer #: WP389140
If your washer is noisy, shaking, or leaving clothes wet, the drive block might need replacing. This part connects the basket to the drive shaft so it can spin properly during cycles. It’s built for l...
$30.13
  In Stock
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
Affresh Washing Machine Cleaner - 3 pack
★★★★★
★★★★★
(3)
PartSelect #: PS1960673
Manufacturer #: W10135699
Having a problem with a funky-smelling washing machine, or one that just doesnt seem to clean your clothes as well as it used to? Say hello to the Affresh Washing Machine Cleaner by Whirlpool. This po...
$25.31
  On Order
Washer Drain Hose – Part Number: W11244231
Washer Drain Hose
★★★★★
★★★★★
(3)
PartSelect #: PS12578897
Manufacturer #: W11244231
The drain hose carries used water from the washer to your house drain.
$31.91
  In Stock
Hose Clamp – Part Number: WP285655
Hose Clamp
PartSelect #: PS11740613
Manufacturer #: WP285655
This hose clamp is sold individually.
$14.95
  In Stock
Lid Latch Strike – Part Number: WPW10240513
Lid Latch Strike
★★★★★
★★★★★
(3)
PartSelect #: PS11750882
Manufacturer #: WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, you...
$56.29
  In Stock
Washer Sealtub – Part Number: W10324647
Washer Sealtub
★★★★★
★★★★★
(7)
PartSelect #: PS3407958
Manufacturer #: W10324647
Struggling with a leaky washing machine? Don't despair! The Whirlpool Washer Tub Seal is here to save the day. Think of this as the secret weapon in your washer's arsenal. Nestled in the heart of your...
$82.45
  In Stock
Dryer Screw – Part Number: WP90767
Dryer Screw
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$10.09
  In Stock
Washplate Bolt – Part Number: W10772621
Washplate Bolt
PartSelect #: PS10067065
Manufacturer #: W10772621
Sold individually.
$9.52
  In Stock
Washer D-Shaped Knob Insert – Part Number: WP8536939
Washer D-Shaped Knob Insert
PartSelect #: PS11746209
Manufacturer #: WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
$14.69
  In Stock

Questions And Answers for 3DWTW4740YQ1

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Common Symptoms of the 3DWTW4740YQ1

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Leaking
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Shaking and Moving
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Will not agitate
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Will Not Start
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Lid or door won’t close
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Spinning Issues
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Locking Issues
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Draining Issues
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Timer Not Working
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Spins slowly
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Will not drain
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Violent shacking in spin mode.
Watched a video on the internet.
Parts Used:
Washing Machine Suspension Rod Kit
  • Terry from Homosassa, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
189 of 229 people found this instruction helpful.
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Over shaking and knocking on the side
Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was really happy so me. It can be done by anybody but first go on the internet to get a idea.
Parts Used:
Washing Machine Suspension Rod Kit
  • Alain.m from HARLINGEN, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
25 of 28 people found this instruction helpful.
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washer not agitating
This was a learning experience but it appears to have worked out in the end. Our 3 1/2 year old washer was not agitating much and I attributed that to a loose bolt. I would tighten the bolt and it would work ok for a load or two and then stop agitating. I would find that the bolt was loose again. I took a number of steps to try to get the bolt to stay on tight - threadlock, a new bolt, more threadlock, and applying progressively more force on the bolt, with no better results. Yet the repair guys on you tube were saying the bolt only needs to be snug, not super tight - something was amiss. I even went so far as to secure the basket with a rope so I could use two hands on the socket wrench (please don't do this). But when I tried the washer again there was no agitation at all! I observed the agitation output in manual test mode and the bolt was turning in lock step with the shaft but the agitator wasn't turning at all. That's when I suspected that the problem was actually a worn lower agitator. Trouble was that now I couldn't seem to get the bolt off. Turning the wrench caused the shaft itself to rotate so I couldn't loosen the bolt from the shaft. I thought I broke the washer. Then I considered that maybe the shaft was rotating because the washer was in an agitation mode when I turned it off. I went back into manual test mode, made the washer spin, then turned it off. Fortunately, this worked. The shaft was again stationary and, albeit with great difficulty, I got the bolt off.

I removed the agitator, and as a pro would have figured out long before, the ridges inside the top of the lower agitator were almost completely worn down. I realized then that the contact between these ridges and the splines on the shaft is what is supposed to cause the lower agitator to move with the shaft. The purpose of the bolt is just to keep the agitator in the correct position and from coming off the shaft. I had been trying to compensate for the worn agitator ridges by over-tightening the bolt, creating some contact at the top of the shaft. This would work for a little while, then the agitator would start slipping, and the slipping agitator was acting just like a wrench loosening the bolt (until my stupid rope trick, that is.)

So I ordered a new agitator (only the lower agitator was bad, but the price of an entire agitator isn't a lot more than just the lower part and I was reading that the upper agitator parts will wear over time) and another new bolt (because my repeated attempts to over-tighten the first one I ordered had split the rubber gasket apart and worn the bolt head).

The new agitator fit snugly on the splines of the shaft so I sensed no need to use excessive force on the bolt. Just an easy one-handed snug tightening with the socket wrench, using the other hand to hold the lower agitator. The washer is now working again.
Parts Used:
Washplate Bolt
  • David from EAST AMHERST, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
20 of 21 people found this instruction helpful.
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