3962VVV Magic Chef Microwave Oven Combo - Instructions

Removed the approximatly 10 screws that hold on both the upper and lower pieces of sheet metal that cover the back of the oven. Removed the screw holding in the temp sensor. Unplugged and removed the old sensor. Plugged in and installed the new sensor (using one of the included adapter wires supplied with the sensor). Put the 2 pieces of sheet metal back on and plugged in the oven.

Removed the single phillips screw that held each plastic slide guide to the stove, and replaced the part reusing the screws. Was so simple I didn't even have to swear. This was my mother-in-law's stove, and she was so happy to have it repaired she's fed me twice since.

The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.

I noticed the drawer on the broiler was sliding crooked and found the plastic slides had broken. Of course I thought it would be a hassle and not worth the time to fix it. I would just "live with it". Boy was I wrong, it was probably the simplest fix ever. It was easy to get the correct parts from PartSelect with their exploded and concise diagram. The parts were ordered and delivered in a couple of days. It took me all of 10 minutes with a screwdriver to make the repairs. Now it is a good as new.

Remove screw securing the broken drawer guide. Placed new drawer support in place and tightened screw. Replaced drawer. All done in less than 5 minutes (and cheaply).

swap a known good coil around and still did not work. then measured voltage across the switch terminals and found out one leg was opened. Ordered a new switch which looked alike. The new switch could handle more current than the old one. Turned out that all terminals of the new switch were same size while the old one had 1 smaller size. Used the dremer tool to file it to fit the wire terminal. Also the burner knob had different grove type . Just forced it in.

unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Removed old Element-B by removing 4 screws and inserted new
element. Took less than 5 minutes. It's as good as new now.
I thought I needed a new range but my son-in-law suggested I
go online and check if part is still availabe. It was and the rest is history. Thank you PartSelect.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

Removed front panel of range, removed switch (2 screws), unclipped wires from back of existing switch. Installed new switch - reverse order of above.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done