39338 General Electric Refrigerator - Instructions
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bucket drive shaft disengaged from motor drive
This is a 25 year old unit. The ice bucket had warped over time causing the face plate to move forward of its ideal position pulling the entire assembly out of the drive. Removed dispensing unit face assembly. Removed drive shaft assembly. Replaced all washers. Reversed old broken drive cup. Married old drive cup to new drive cup...lining up drive slots. Drilled 6 ea. 3mm holes evenly spaced around circumference into the face of the old drive cup. Fastened drive cups together in vice and with C clamp...then using phillips head screws installed 3 ea. from opposing entry points on each side of this homemade shaft extender. This "mechanism" increased the effective length of the dispensing shaft assembly allowing for a proper fit of the drive shaft to the motor drive connection. Unit now works perfectly. Total cost @ $40.00 and two hours work which would have taken less than one hour if I had remembered to install the ice bucket seal the first time. New ice bucket would have cost @ $185.00. Home warranty does not cover ice makers or any of the associated parts. DIY...it isn't that difficult.
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Paul from Ashton, MD
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
12 of 18 people
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Ice maker Stripper lost a tooth
First turn off the power, remove the ice tray, remove the two screws holding the ice maker to the side of the freezer, use the screw driver to gently open the electrical clip for the power cord inside the freezer, remove the complete unit from freezer, bend the old stripper from the holding pin- it is flexible- it will bend, replace the new stripper on the holding pin and bend into the slot to hold it firmly, no water will come out from the fill cup into the freezer, plug in the power cord, mount back to side of freezer, you are done.
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Ernest W. from Charlotte, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
10 of 12 people
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broken ice maker
removed 3 screws unplug and remove old unit. install two screws install new ice maker, tighten screws plug in and turn on. had ice in 20 min.
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robert from bensalem, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
10 of 12 people
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Switchlight was broken on tennant's refridge
as described, I used a thin screwdriver to wedge in and pull down existing, broken switch. I was able to pull it down about a 1/4 inch, but wasn't quit able to disegage it until I gripped it with pliers. I then pulled it out, unplugged the old switch, plugged in the new switch, and carefully tucked the wires back into the fridge and snapped the new switch into place.
10 minutes total.
10 minutes total.
Parts Used:
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Mark from Somers Point, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
10 of 12 people
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Refrigerator door wouldn't close
I weged a block of wood under the door to hold the weight then used a nutdriver to removed the two screws attaching the bottom hinge to the refrigerator. The plastic closing cam was broken and preventing the door from closing. I found some plastic washers in my junk drawer to install on the lower hinge as a temporary fix to keep the appliance operational until the correct replacement parts could be tracked down. I then called local appliance stores in search of the closing cam and learned that none of them had the part in stock. I then hit the internet and within minutes found a picture of exactly what I needed at PartsSelect.com and had it on order a couple minutes later. A couple days after that, the new hinge was delivered, Again, I proped up the door, removed the lower hinge and replaced it with the new the new one that included the new closing cam. I was very happy to have saved lots of time and money and my wife was even happier to have the refrigerator working properly again. :)
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Allen from Paso Robles, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
9 of 10 people
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leaking water / icemaker valve
Simple. UNPLUG THE FRIDGE. Remove set screw holding valve to frame, switch hoses one at a time into new valve, switch wires one set at a time from old to new, re-attach the new valve, turn on water , plug in fridge, check for leaks. 2-minute job.
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Lorry from Bentonville, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
10 of 13 people
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Barbara from BELLEVUE, WA
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
17 of 34 people
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Refrigerator & freezer became warm.
Unplugged the refrigerator. I took all the food items out of the freezer, took out the ice bin and shelves. Then I unscrewed the back panel and removed it. The freezer coils were frozen over with ice. Then I used a large fan to thaw the ice and cleaned up the water with towels.
I unscrewed the old defrost heater at the bottom of the coil section, removed it and screwed the new defrost heater part in. I ended up using some dikes to cut the wiring midway up . ( I was going to use the new plastic plug that came with the new part, but it wasn't correct ). I spliced the wires together ( the color scheme was the same - pink to pink, blue to blue, etc), capped them , taped them with electrical tape, and I covered them with a corner from a sandwich bag and taped them a bit more to keep moisture out. Then I tucked the wiring up away from the coil section. I also spliced this little cylindrical part into the existing wiring harness and clipped it onto the copper tubing. ( I suspect this is the defrost timer, but I'm not sure ). After I removed the the old cylindrical little part, I noticed the cap was popped out of it. (it looked like it was damaged a bit ). Once I got all wiring tucked away and back in place, I put the back panel back on, plugged it back in. Voila'. Easy as pie. It's been running fine ( about a week now) ever since. I replaced the thermostat sensor first since that was the cheapest part, but it wasn't the problem. So I moved on to the defrost heater and that ended up being the bad part. I repaired my refrigerator for less than $100.00. Thanks PartSelect. You rock!
I unscrewed the old defrost heater at the bottom of the coil section, removed it and screwed the new defrost heater part in. I ended up using some dikes to cut the wiring midway up . ( I was going to use the new plastic plug that came with the new part, but it wasn't correct ). I spliced the wires together ( the color scheme was the same - pink to pink, blue to blue, etc), capped them , taped them with electrical tape, and I covered them with a corner from a sandwich bag and taped them a bit more to keep moisture out. Then I tucked the wiring up away from the coil section. I also spliced this little cylindrical part into the existing wiring harness and clipped it onto the copper tubing. ( I suspect this is the defrost timer, but I'm not sure ). After I removed the the old cylindrical little part, I noticed the cap was popped out of it. (it looked like it was damaged a bit ). Once I got all wiring tucked away and back in place, I put the back panel back on, plugged it back in. Voila'. Easy as pie. It's been running fine ( about a week now) ever since. I replaced the thermostat sensor first since that was the cheapest part, but it wasn't the problem. So I moved on to the defrost heater and that ended up being the bad part. I repaired my refrigerator for less than $100.00. Thanks PartSelect. You rock!
Parts Used:
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James from Garland, TX
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
10 of 13 people
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Ice Maker was leaking all over freezer compartment
Pulled out the fridge, took off the cardboard back. Get a nut driver instead of screwdriver (easier). TURN OFF WATER NOW. UNPLUG FRIDGE NOW. Removed one screw holding valve. Pulled off electrical connectors. Use two small adjustable wrenches to remove water lines. Tag the plastic tubes (I marked RED and BLUE). Grab the new valve and try to stuff it into the same space. Whoops ! Dang plastic housing protecting the electrical from the water is in the way. Have to cut most of it out to make it fit. By the way, DONT follow the instructions about take the bracket off the OLD solenoid. You don't need it. Just throw it away. Connect the wires (remember to use the adapters sent with the new solenoid) Mount the new solenoid (now that the plastic is out of the way) with the one screw (nut driver). Hook up the supply water line (wrenches). Hook up the plastic tubes (aren't you glad you marked them ?). The tubes just push into the new solenoid, no more threads. I just left the plastic nuts on the tubing. TURN ON THE WATER. Check your connections for leaking. Do this before plugging in the fridge. If OK, plug in the fridge. Run some water on the door, look in about an hour to see if cubes are making now. Put cardboard back on fridge. Push fridge back against wall. CONGRATULATE YOURSELF ON A JOB WELL DONE.
Parts Used:
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Mary from Langhorne, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench set
9 of 11 people
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Would not despense ice and getting matal and plastic shavings in Ice when it did despense.
Removed screws that held crusher to metal plate, making note of how unit came apart. Replaced Ice bucket auger and front and rear helix. I had to also order bushing/nut that screws to end of auger as the threads on mine were stripped out . I used the parts view on PartSelect.com to help in reassembly of the ice crusher blades, without that view it would have been trial and error in their proper assembly as I had forgotten ( because from 1st parts reciept and second parts reciept being about a week) how they came out. After assembly, with no left over parts I might add, I installed unit in to freezer and it works like new.
Thanks, Louie D.
Thanks, Louie D.
Parts Used:
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Louie from Lake Park, GA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
10 of 14 people
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refrigerator did not cool
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Carl from Kent City, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
10 of 14 people
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Will not make ice
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GEORGE from ELIOT, ME
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
13 of 23 people
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broken rails
Took out drawers, unscrewed broken rails, screwed on new railings with new screws, replaced old drawer with new one. Less than 15 min.
Parts Used:
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Boris from Miami, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 17 people
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Fan had quit; needed replacement.
The fan was the correct part. It arrived one day after my well trained son-in-law had left for Texas. I had to install the motor myself. He had trained me well; it was not hard. the most difficult was getting the two tabs on the fan housing to fit back into the frame of the refrigerator where they belonged. Thanks. the part & delivery were overpriced, but I needed seed and convenience. Thanks for getting it right the first time.
John Moragues
John Moragues
Parts Used:
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John from Divide, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
10 of 15 people
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Very low flow from water dispenser, hollow ice cubes, broken ice dispenser helix
Unplugged refrigerator. Removed cardboard cover, vacuumed lint from coils and equipment area. Removed dual valves and labeled the four electrical leads with masking tape. Cut off the end of water lines to dispenser and ice maker to remove threaded connections (New are simply push on). The water leads are of different diameters, so there is no confusion.
Decided to replace water line at the same time so bought a plastic replacement for less than $10, removed old copper line and replaced it with new. (Original plumber used a custom made line with a smaller diameter and this may have contributed to the low flow).
Connected all lines and wires (had to use adapter supplied with valve for two of the leads which are of different connector widths than original) and secured valve and back panel. Had to bedn the valve mounting plate somewhat to allow it to fit (this is also a little different from the original).
After installation, it takes a little time to refill the lines until proper flow is established both at the dispenser and the icemaker.
Replacing the Helix took completely disassembling the ice drawer, Take your tiime in doing this as there are many parts that fit in only one precise way. This helix replacement took about 20 minutes total.
Decided to replace water line at the same time so bought a plastic replacement for less than $10, removed old copper line and replaced it with new. (Original plumber used a custom made line with a smaller diameter and this may have contributed to the low flow).
Connected all lines and wires (had to use adapter supplied with valve for two of the leads which are of different connector widths than original) and secured valve and back panel. Had to bedn the valve mounting plate somewhat to allow it to fit (this is also a little different from the original).
After installation, it takes a little time to refill the lines until proper flow is established both at the dispenser and the icemaker.
Replacing the Helix took completely disassembling the ice drawer, Take your tiime in doing this as there are many parts that fit in only one precise way. This helix replacement took about 20 minutes total.
Parts Used:
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Osvaldo from Miami, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench (Adjustable)
9 of 12 people
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