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36348042897 Kenmore Refrigerator - Instructions

All Instructions for the 36348042897
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light kept blinking on and off never same way
turn breaker off first then use thin blade screwdriver and plastic pry bar to remove light socket and switch there was plenty of wire so work was easy to install at both ends
Parts Used:
LIGHT SWITCH Light Socket
  • michael from CENTRALIA, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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lower door hinge worn
I replaced both lower hinges without removing the doors. First a couple of observations. The hinge kit consists of two parts; the lower part (bolted to the case) consists of an “L” bracket with a plastic cam, and the upper plastic cam (attached to the door). For some reason the upper cam is available as a separate part . If both cams are plastic both are worn out. Don’t bother ordering the individual cam. If one hinge is worn out the other probably isn’t far behind. Consider replacing both at the same time. Examine the door check. It is an inverted “T” shaped bracket bolted to the door that also holds the door cam. The crossbar of the T are metal tabs that check the door swing. Way too fragile IMO. On mine the refrigerator side was cracked and broke off when I removed it. Since the stops are the same right and left. I just swapped them when I replaced the hinges. Saved $22. Replacing the hinges without removing the doors. {Warning if this technique goes wrong you will be stuck with a loaded door you can’t open.} Remove the vent grill. Stack three 2x4’s along the bottom of both doors ( 26” is about right ). Shim the door(s) up to compensate for the cam wear. About 1/8”) Use a 5/16 socket to remove the hinge from the case. Pay attention to placement of the shims and spacers. Then remove the door cam and stop bracket. Install the new door cam. Leave the screws a little loose. Replace the lower hinge and tighten the screws. Do both sides. Then carefully remove the shims and 2x4’s. Finish tightening the door hinge screws. Check the door swing. I used this technique twice. One to replace the refrigerator side hinge, then again to replace the freezer side hinge and swap the door checks. There were no problems and I saved the hassle of unloading and removing the doors.
Parts Used:
Bottom Hinge Assembly
  • Max from TUCSON, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Parts Used:
LIGHT SWITCH
  • paypal_shipping_address from Ripon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Refrigerator was not cooling
The refrigerator was no longer cooling and it was suggested by my father that it could be our defrost timer as he has owned many Hotpoint refrigerators in his lifetime and he said the defrost timer was always the problem he had with them when they were not cooling properly. I removed the cover and unplugged the defrost timer, ordered a new timer through this website and installed it by plugging it where the old timer was, replaced the cover and plugged the refrigerator back in. The refrigerator is now cooling again and just in time for Christmas.
Parts Used:
Defrost Timer
  • Jeffrey from Statesboro, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
Parts Used:
LIGHT SWITCH
  • Jodi from Benton Harbor, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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refrigerator not cold
I called the repair tech who obviously did not want to come out, thank god. He told me to remove the back panel of the freezer and also check fan on back side. Told him there was alot of ice on freezer condenser and he advised that defrost heater was probably shot, and referred me to partselect.com. I unplugged the frig/freezerer, and removed the heater and saw it was blackened and cooked. I used a hairdryer to thaw the condenser, and the new part arrived the next day. I reattached the 2 plugs, 2 screws, and put the back panel of the freezer back on. I plugged the appliance back in, checked it 6 hours later and the frig is cold again. It was a VERY easy repair and took less than 30 minutes from start to finish. I was quoted between $40-$78 for the part at 3 different places in the phone book, which would have also required a 45 minute drive. I got it here for $38 including shipping and it arrived in 24 hours !
With the "blow-up view" appliance feature on this web-site, and simply being guided to the correct part by entering the model number, it was a very easy ordering process and repair.
Parts Used:
Defrost Heater Harness Kit
  • Paul from Middleville, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Freezer building up Ice
This is such an easy fix!
1-Unplugging the fridge and emptyi it. Remove all shelves.
2-remove the 2 screws at the top of the back panel with a 1/4 inch nutdriver. You'll have to tilt ithis panel forward and sideways to get it out.
3- DO NOT CHIP AT THR ICE COVERING THE COOLING COILS? Replace one shelf and rest a hair dryer on low heat on the shelf.. Plug the drain hole at the bottom with a rag so all the melted ice water doesn't flood the floor under the fridge. Soak up the water with a rag and bucket- this should take 20-30 minutes.
4-Remove the red and blue power cables from the element. Only 2 philips head screws hold the defrosting element in place. Once it's out you can tell it's burned out because it looks black like a burned out lightbulb.
4-Plug in the red and blue power cables to the new unit. You will need to reroute the blue power cable because the new unit has both power connections on the same end.
5-Replace the cover panel by sliding it in at an angle and replace the 1/4 inch screws.
6-Replace the shelves and plug in the fridge.
That's it!
Parts Used:
Defrost Heater Harness Kit
  • Charles from Longs, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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No Defrost - Top of freezer thawing
By the time this failure (failed defroster heating element) is evident (top of freezer starts thawing), the entire freezer coil is encased in a block of ice & frost is visble on the back freezer panel.
Empty the freezer & unplug (or turn circuit breaker off) then remove all racks and the light bulb then remove the two lower drawer guides using a phillips srewdriver (2 scrwes each). Use a 1/4" nutdriver to remove the two panel screws on either side of the light bulb socket and pull the panel out, unclip the green grounging wire and set panel aside. this exposes the freezer evaporator coil which is probably encased in ice. If so, use a heat gun or hair dryer to melt the ice away. This takes a half hour of heat application and a bowl or other catchpan should be placed under the coil to remove some of the resulting melting runoff so the evap. pan under the fridg/freezer unit won't be overwhelmed with the excess water.
Replacing the defrost heater & bracket assembly itself is just a matter of removing two phillips screws on either side of the bracket assembly, pulling the bracket free and then uncliping the two electrical terminals. Clip in the new unit to the eletrical terminals & replace the screws, reinstall the rear panel (don't forget to reconnect the ground wire), install the drawer backets, light bulb, shelves and drawer & reapply power. Replacing the bracket itself w/o the defrost proceedure takes about 15 minutes.

Note: If this symptom occurs and is diagnosed (the heater tube will be black and electrically read as "open" using an ohmmeter) and you cannot get the heater assembly & bracket assembly immediately, you can use the heat gun (hairdryer) manual defrost proceedure noted above to get the the unit running while you await the parts arrival. I used the manual defrost procedure and there was just some moderate frost on the coils after five days when I was able to install the replacement part.
Parts Used:
Defrost Heater Harness Kit
  • Allen from Schenectady, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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freezer freezing and fresh food compartment not cooling
i unplugged the fridge, first i removed the racks, then unhooked the grounding clip. the i tool off two 1/4 nut screws holding the backplate. then i used my wifes hair dryer to thaw out the ice. after it thawed out i unscrewed the element bracket which is secured by two philips screw. after taking the screws off, its just unplug one end at a time and plug it to the new one to avoid confusion. then reverse install to put back together.
Parts Used:
Defrost Heater Harness Kit
  • ronald from palmyra, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Ran All The Time Did Not Freeze.
Removed cover in freezer over evaporator,unbolted element ,plugged ,and replaced, very simple. Should be first thing checked when theres a problem.
Parts Used:
Defrost Heater Harness Kit
  • GARY from SPRAGGS, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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the slide rail on the top drawer broke in half
I took the glass plate off the top of the drawer, then removed the draw. I then removed the two screws holding the slide rail. I put the new slide rail in place, put the screws back in it, slide the drawer back in place and replaced the glass top. nothing to it.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • Sandy from Greenwood, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Open defrost heater
The most difficult part of the repair was the melting of the ice and preparation. I did change a single element heater for a dual element heater, which required a little manual flexing of the sub-frame, but it assembled with little issue. I was lucky, I did not have to splice the extended harness connection. Rerouting my existing gave sufficent length.
Not sure if the single elements were changed for dual, but it did have the same PN as the unit I replaced.
Parts Used:
Defrost Heater Harness Kit
  • Christopher from Sarasota, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Refrigerator was running 24/7 and not cooling
I knew that the compressor was cooling because the freezer was half-working. The back wall was frozen-up and found that the iced-up coils where blocking the air circulation. So even if the fan was running, there was no air circulation. Hence the deforst cycle was not working.
Parts Used:
Defrost Timer
  • Louie from Mount Airy, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Needed a new door module
Fit perfectly, took 2 seconds to install.
Parts Used:
Door Module/Bin
  • Marc from Hollywood, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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drawer rails broken
installed 3 of 4 shipped parts. ended up with 2 upper right hand slide rails, even though ones package said upper left.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side Lower Drawer Slide Rail - Left Side Lower Drawer Slide Rail - Right Side
  • josh from springfield, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the 36348042897
91 - 105 of 526