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35278 Refrigerator - Instructions

All Instructions for the 35278
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freezer will not freeze or cool the ice box
I have replaced the circuit board, the condenser fan motor but the unit still will not feeze correctly. The bottom of the unit freezes but just barely cools the rest of the freezer and ice box. Have you got any other advice that might help. This is a side by side unit. What else could be the problem. It seems that the fan is not working correctly or it is stuck in defrost mode. The coils where the fan is seem to be icing up but it will not let the fan work. THanks for your help, David Wilson
Parts Used:
Refrigerator Condenser Fan Motor Kit
  • David from Choctaw, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
8 of 13 people found this instruction helpful.
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light blew out
change light bulbs
Parts Used:
Light Bulb - 120V 25W
  • KELVIN from SOUTHFIELD, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
7 of 10 people found this instruction helpful.
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Ice maker not making ice, also needed drumwheel for the front of the ice bucket, wouldn't crush ice , and ice would get stuck
Took the rear bottom panel loose , the ice maker and water dipenser valve is in the right corner. Turn off water line to the refrigerator , and also unplug the electric from the outlet. It is easier to take the ground wire loose from the valve bracket now , before taking valve out of the bracket. take the two water lines that run to the door and the ice maker loose, then remove the main inlet line. Once you have the water lines off, then you can remove both electrical plugs from the electric coils. The water lines that run to the door and the ice maker cant be confused , because they are two different sizes , so they will only fit the correct side. The electrical plugs are pretty simple as well as, the wires are the same color as the coils, so its fairly easy to see which one goes where. The replacement process is pretty self-explanitary , just reverse the order. Just as a hint of advice , have a sponge or mop ready to clean up the water that comes out of the lines when you remove them. I also changed the drum wheel in the front of the ice bin, this process is not easy if you let the blades and spacers fall apart , as they have to pretty much have to be in correct order , or your ice bin will not crush ice , and you could possibly bust the bin into pieces. The process is not really hard , just pay close attention to what is coming off from where!!! There are two bolt on the bottom of the front cover , take them loose and pull the cover forward from the bottom, then lift a little , should come off. Then the metal front cover should be exposed, ther are two bolts in it as well , remove them , and the front should be loose , this is when you hold the auger and keep an eye on the blades. There is also a nut , right in the center of the wheel you have to take loose , hold the auger then take the nut loose with a 1/2 in. wrench. Once you remove the nut the drum pulls right off the auger. When going back together , make sure the ice crusher blades all line up correctly , as the blades wont work at all . They have to slide back into the blade pivot bracket (slot made into the plastic bucket front). As I said before , be sure and pay close attention , and this process will go easily. The drum is marked front side , or this side out, be sure its installed correctly , as the ice will not feed right. The first cycle of the ice maker making ice will probably be only 1 or 2 cubes , but the second time around you will have a full set of 8 , the water lines get air in them while they are unhooked so you wont get a full cycle the first time.
Parts Used:
Refrigerator Water Inlet Valve 120v 60hz Light Bulb - 120V 25W Refrigerator Crushed Ice Wheel Light Bulb - 7W
  • Andy from Somerset, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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My icemaker started leaking water into the catch basin and turning my ice into one big ice burg.
Well folks I put up with an ice burg all summer when I really should have took the time to fix it. You know how it goes though. You get so busy you just put it off.
Well don't put this one off because this is just how easy it went.
I came home one evening and wanted to make a drink to relax but that big glob of ice was there waiting for me. I took a crewdriver and beat it down so I could pull the catch basin out. Having looked it over for a minute I grabed a nut driver and took three of the screws out that held it in. I unpluged the wire and bingo it was out. Maybe five min. had elasped.
After taking the unit out I notice how the non stick surface was coming off of the tray and that explains the black pieces that were getting into my ice.
Getting the model number off the back of the fridge and writing it down I went to my trusty lap top and did a quick search for a ice maker for my Jenn Air refrigeraton and blamo...! Part Select came up and I put the part number in their search engine and bingo again there it was, my part.
One quick order and in three days it was right there by my door when I got home.
Now i'm so excited. I went into the house and didn't even chage out of my dress clothes. Within five minutes it was in. Now I just had to wait for the timer to do it's thing and sure enough, I awoke the next morning to a whole tray of beautiful ice cubes. Wow no more ice burgs.
The moral of my story is I spent so much time hacking out that glob of ice and for fifteen minutes of my time, I could have been siping on cold ones by the pool but now old man winter is pressing down on me and I guess a lesson learned was a lesson earned. Fix it!
Parts Used:
Replacement Ice Maker
  • gary from carleton, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 7 people found this instruction helpful.
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No ice
1 screw remove assembly. Unplug cable harness and remove old cover and wire arm. Replace cover and wire arm and attach wire harness on assembly end. Re attach using screw removed in first step. Plug in wire harness. Making ice within 30 minutes.
Parts Used:
Replacement Ice Maker
  • Jon from Boise, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 13 people found this instruction helpful.
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Condenser Fan Motor seized up
First I removed the back cover then removed 3 nuts holding the motor. Next I removed the two wires. Next I attached new connectors to the wires and installed the new motor and everything worked perfect!

Service and shipping were fantastic! I would definitely use Partselect again!
Parts Used:
Refrigerator Condenser Fan Motor Kit
  • Peter from Herndon, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
6 of 7 people found this instruction helpful.
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The Switch Broke...Absolutely Fell Apart.
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid
Parts Used:
Refrigerator Door Switch
  • Duncan from Metairie, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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My old icemaker lost some of the nonstick surface and the ice didn't want to come out
I unhooked the wire harness from the ref. and took out three screws and pulled the old unit out. I than changed a few parts from the old icemaker to the new and reattached the new ice maker to the ref. and plugged the wire back in. everything is working fine. No problems. Also I was very happy with the ordering process. Thank you!!
Parts Used:
Replacement Ice Maker
  • Thomas from Ruth, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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Icemaker would not fill with water.
Removed screw under ice maker. Tilted ice maker up to remove unit from upper two screws. Disconnected plug at rear of freezer. Attached wiring harness, baler arm and cover from old to new ice maker. Reinstalled in reverse order. Had ice within one hour. Very easy fix.
Parts Used:
Replacement Ice Maker
  • Linford from Cedarville, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 11 people found this instruction helpful.
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light bulb in water ice freezer door went bad
I didn't. Don't know how to get to light bulb to change it for this specific model
Parts Used:
Light Bulb - 40W
  • Carl from RIVERSIDE, CA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
8 of 14 people found this instruction helpful.
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Broken kick grill
Did not know that kick grill did not include attachment pins. Removed old pins from broken grill and experienced very difficult time re-applying them to new grill.
Parts Used:
Kickplate Grille
  • Howard from Minneapolis, MN
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
6 of 8 people found this instruction helpful.
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Both compartments of the refrigerator were warm.
We came home from a long vacation to discover a warm refrigerator with its contents in various stages of decay.

Turning the freezer thermostat to its warmest setting then back to cold generated clicks, and after a few tries the compressor started and cooled the refrigerator to its normal cold temperatures. But… later the compressor again failed to start, and everything warmed back up again. With persistence and turning the thermostat up and down several times a day, we could keep the fridge cold.

It was time to order parts. We needed a new start relay and capacitor for the compressor. For our Amana ARB2214CW a start relay (WP12555902) and capacitor (WP65889-4) were listed on the first page of the Partselect parts list for my refrigerator. I ordered them, received them, removed the old capacitor and start relay (which rattled when shaken). and prepared to install my new parts. The new start relay did not match the old. The old start relay fit my wiring which had a single plug with two small female spade connectors in the plug. The new start relay required wiring with two separate female spade connectors; one the normal size and one larger. Phone calls to Partselect and to Westinghouse shed no light on the discrepancy. On the second page of the Partselect parts list was a combination of a start relay and a capacitor (W10613606) that matched my electrical connector. I could see the connection in the photograph. I ordered it and it fit. Easy peazy. That fixed the compressor start problem. Every time the freezer thermostat clicked on, the compressor started. Success.

But… from our troubleshooting we now had a thermometer the freezer, and it was obvious that the temperature difference between the cold point where the thermostat turned the compressor off and the warm point where the thermostat restarted the compressor was much too wide. In addition, the knob was hard to turn and was sticky as it turned. Oiling it fixed the sticky knob problem but not the wide temperature difference problem. I ordered a new freezer thermostat (WP67003000), received it, installed it, and all is now fine with my refrigerator. The new thermostat was physically a little different from the original, but it fit and worked.

I returned the first compressor start relay and capacitor and received a refund including the shipping charge.
Parts Used:
Compressor Start Device and Capacitor
  • Bill from KINGSPORT, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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Refrigerator to warm
Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long
Parts Used:
Run Capacitor
  • Lloyd from PITTSBURG, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Not Defrosting
Disconnected power cord, Removed lower front face plate, removed one screw that helt cover over defrost timer, removed two screws that held timer, unpluged timer and removed it. Replaced old timer with new timer. Replaced timer installed two screws and replaced cover.
Parts Used:
Defrost Timer Kit - 120V 60Hz
  • Joe from Rockwall, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
6 of 8 people found this instruction helpful.
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The ice maker stopped making ice.
I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.
Parts Used:
Replacement Ice Maker
  • Thomas from Cupertino, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 5 people found this instruction helpful.
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All Instructions for the 35278
91 - 105 of 740