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Marianne
June 13, 2024
the ice cube tray that forms the cubes before they fall into the basket has cracked and the water freezes in the holding tray. I need a new ice cube tray.
For model number 25370342413
Hello Marianne, thank you for reaching out. The tray you are referring to does not come separately, and it comes as a part of the ice maker assembly, part number PS16221322. If you need help placing an order for it, please feel free to give us a call!
We replaced the damper, but it didn't fix the problem. We then purchased and replaced the thermistor. (We had previously replaced the defrost thermostat). The refrigerator side is now cooling better, but not enough. The damper doesn't seem to be opening. So we have now unplugged the damper and left the opening between the refrigerator propped open and the refrigerator side is now cool enough. (We had previously tried keeping the damper open before we replaced the thermistor and the refrigerator didn't cool off. So the thermistor did fix something, but the damper doesn't seem to have been the problem).
Used the following video link to replace thermostat:
https://www.youtube.com/watch?v=4JnBZuXpehw
Since problem was frost build up on coils behind the ice maker I figured the problem had to be the thermostat or the heater coil. All diagnostic tests on ice maker worked fine. Ordered both...50-50 chance. Turned out to be the thermostat, but replace both. Working good now.