25368809011 Kenmore Refrigerator - Instructions

Ordered the Capacitor and the Thermostat Control. Parts were received in a matter of a few days, easy to install, but did not fix the problem. Had to call a repairman to fix the problem (compressor relay - this part not available to order for this model number with Parts Select). Will continue to use Parts Select in the future for other parts, but not happy that the actual part I needed was not available - had to use other methods.

Disconnect the power. To install the Defrost timer which is located inside the console at the top of the fridge I followed a YouTube video. It is very easy. Keep in mind that the Defrost timer comes settled in defrost mode so the compressor will not start after the power is reconnected.There is a hole in the console just behind the Defrost timer where you engaged it with a flat driver and rotate the clock until the compresor start. Now the compressor works for 6 hours and stop for 20 minutes for the defrosting cicle. The freezer now is freezing the meat!!

My upper and bottom air diffuser was missing.
Purchased both air diffuser and placed it.

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

Just like the video , just pull out the crisper drawers and slide the new one in. I also made sue that I had a quilt on the floor in case I dropped the glass shelf. Also if you are not sure of the model number you can try calling the store where you bought the appliance at which I had to do. I bought it at Conns and they just needed the phone number I used when I bought it.

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

Ordered two replacement shelves which were easily installed. We'll see how long they last.

Just slide glass in. Very easy.

The part fit perfectly. I simply placed the ends on the holes on the side wall inside the refrigerator, and the other end of the shelf slipped right into the matching holes on the other side. That easy!

This was not technical at all. The old door fell out and the replacement door snapped right into position. It was simple.

I tested the components in the refrigerator defrost function. I used digital multimeter and checked for continuity. Defrost thermostat must 32 degrees or lower.

I sent the rack back to the address on the invoice and never received a refund. I was never able to get through on the phone line to speak with someone or to leave a message.

The bulb wasn't the issue so I was hopeful the switch was. utube helped me some, but figuring my model was different than any on utube. Got the switch in and plugged it back in. Moment of truth. Didn't light. Ugggh! Out $50 for switch plus $20 for nut driver set.