25368802011 Kenmore Refrigerator - Instructions

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

Ordered the Capacitor and the Thermostat Control. Parts were received in a matter of a few days, easy to install, but did not fix the problem. Had to call a repairman to fix the problem (compressor relay - this part not available to order for this model number with Parts Select). Will continue to use Parts Select in the future for other parts, but not happy that the actual part I needed was not available - had to use other methods.

Just like the video , just pull out the crisper drawers and slide the new one in. I also made sue that I had a quilt on the floor in case I dropped the glass shelf. Also if you are not sure of the model number you can try calling the store where you bought the appliance at which I had to do. I bought it at Conns and they just needed the phone number I used when I bought it.

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

1. Remove from box. 2. Snap into place. (30 sec.) + part arrive 2 days ahead of ETA (Ground Ship)

Pulled off the old seal and put the new one on. No tools needed. It fit where it was supposed to and seals the door like new now! Thank you!

Easy to peel out old gasket, and new one tucked right in. I was embarrassed that it was so easy and I waited so long. Has made a big difference in how the frig looks and also operates.

Putting the shelf in was a no-brainer. It comes with matching slots and you can't put it in upside down or backwards. Only the right way!

Ordered two replacement shelves which were easily installed. We'll see how long they last.

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

I (female) fixed it by just inserting the brackets. Easy as pie. I was so happy that they fit.

The part fit perfectly. I simply placed the ends on the holes on the side wall inside the refrigerator, and the other end of the shelf slipped right into the matching holes on the other side. That easy!

Just slide glass in. Very easy.

Ordered the part. When it arrived (extremely fast delivery), took the old part off and put the new part in. Perfect fit. Took less than one minute to exchange the old with the new.

Thanks a lot for such a wonderful, pleasant experience. Would heartily recommend your services to anyone in the market.

D. Hall

I tested the components in the refrigerator defrost function. I used digital multimeter and checked for continuity. Defrost thermostat must 32 degrees or lower.

This was not technical at all. The old door fell out and the replacement door snapped right into position. It was simple.