25364802402 Kenmore Refrigerator - Instructions

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

Unscrewed old rail. Screwed on new one. Replaced drawer. Voila!

took the old one off and snapped the new one in place. Very easy to do.

Followed instructions given on web site. My husband is not much of a handy-man, but he did these replacements in a matter of mere minutes. So happy to have the broken pieces replaced and all is working well again!

followed installation video on your website which was very helpful. Very easy repair. The packing material was great.

I watched the instructional video and did what it said.

REMOVED STUFF FROM SHELVE AND THEN REMOVED SHELVE AND TURN UPSIDE DOWN REMOVED SCREWW AND REPLACED RAIL AND DRAWERIN TRACKS REINSTALLED SCEW AND RETURNEED TO REFRIGERATOR

Thawed out freezer, I recommend laying a couple old towels in freezer to soak up melted ice. Replaced old thermostat with new part. Removed 2 screws, removed back plate, unplugged 2 connectors and cut 2 wires. Crimped in new thermostat and repositioned to original part location. Reconnected plugs as I reinstalled back plate. Installed 2 screws and connected power. Works like new! Trouble shooting and part installation video is very helpful, great site!

REPLACED BACK SCREW AND SCREWED THE NEW ONE INTO PLACE,REPLACED BOTH SIDES,RIGHT AND LEFT...SUPER EASY.

I tried contacting this page about the item I never received but I never heard back so this is my review. I DIDNT FIX IT BECAUSE I DIDNT GET ITEM.

Came across your site and upon checking site out, I ordered the above parts. Repair was easy, thanks to your tutorial. Did not fix problem, so I posed a question to your site and it was recommended I replace the evap fan. I ordered that part. Thank goodness for next day shipping.
That repair was easy as well, thanks to feedback from one of your other customers who had a similar issue. That repair did fix the problem.

replaced broken one

I followed your video instructions, is very important to have this information.

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

Just like the video , just pull out the crisper drawers and slide the new one in. I also made sue that I had a quilt on the floor in case I dropped the glass shelf. Also if you are not sure of the model number you can try calling the store where you bought the appliance at which I had to do. I bought it at Conns and they just needed the phone number I used when I bought it.