25362922012 Kenmore Refrigerator - Instructions

My unit was not defrosting. Defrost heater was not functioning. Defrost heater tested good with a meter. Thermostat (cold) tested bad with a meter. Defrost timer was working properly. I replaced the thermostat but I had to buy red crimp connectors because the blue ones that came with the thermostat are designed for wire bigger than 18 AWG wire. The thermostat leads as well as the wire in my unit were 18 AWG. The crimp was not tight enough for my liking with the blue butt connectors. I also purchased smaller heat shrink tubing. After replacement, the defrost heater started working. I could see it glowing. Unfortunately immediately after getting the heater working the contacts in the defrost timer arced and stuck together thus preventing the timer from exiting defrost mode. The heater went off at this point indicating that the thermostat was now working. I then purchased and replaced the defrost timer and now the fridge is functioning properly. I noticed both replacement parts, even though I looked up my fridge model, were different part numbers than the originals. I'm guessing the new parts are improved? I also noticed the timer was an 8/30 rather than a 10/30 like the original. The fridge is working better than when it was new so evidently defrosting every 8 as opposed to every 10 hours is better for my unit.

Long story short:

Buy the correct crimp/butt connectors before beginning replacement of the thermostat and proactively replace the defrost timer since it is rather inexpensive.

The freezer was still making ice, but the fridge portion was barely cooler than room temp. I came to the website and saw that the defrost thermostat cured this problem over half the time. I was quite dubious because I don't see how that would affect the non-freezer part of the compartment, but since it was a cheap and easy-looking repair, I figured what the heck, lets see if that's it. Sure enough, it's like new again. I still don't understand it, but I'll take it. The repair itself is simple, just cutting out the old switch and splicing in the new. Two wires, and clip it to the copper tubing where the old one was. The switch is accessed easily after taking out four screws in the back of the freezer compartment. The only hard part was removing the ice-maker, and that's just because the two screws that hold it in are a little hard to get a good grip on. Alas, you have to get the ice-maker out to pull out the back panel, so there's nothing for it but to wheedle those screws out.

My husband watched the video on your website and found it very easy to do the repair. The repair company that diagnosed the problem wanted $210 to do it. The part I ordered was under $20, and after he installed it the refrigerator has been working great. We would highly recommend your site to anyone who needs to fix anything!

remove food, then the shelf, then use a hot air gun to defrost and loosen the back panel, then remove the panel, then defrost the coil and thermostat area. using wire tools, replaced the defrost thermostat,and re-assembled freezwr and test

snapped the wires from frig onto the proper prong and viola,it works. The proper prong is identified by the size because there are two prongs with the wires and two connecting prongs in the socket. I talked to a very helpful representative and she gave me the number for Frigidaire, when I was confused by the placement of the wire. Wish I had remembered her name to share with you. As it turned out I didn't need to call Frigidaire.

removed the old rusted shelf and replace with new one. Very simple.

Take down the light assembley by removing the 4 one qurter inch screws, and install the diffuser where it belongs.

took off cardboard removed two screws holding fan housing. Removed new fan and housing from box and mounted new fan to new housing (two screws). Installed new fan and housing. reinstalled cardboard and plunged in power cord. Perfect fit.

First the tenant told me it was the Door Shelf Bin - 2 Liter. However, when I was in town, and went to install the part, I realized that the tenant gave me the wrong information. I called Part Select, and the customer service representative was fantastic. The wrong item was returned and my account credited. The tenant received the correct part, and easily installed it. I wish all things in life were this easy!

snapped old one out by hand and installed new one with ease been broken for year could not believe how easy it was

Used needle nose pleirs to slide the old fan off.Then slide the new fan on the spindle.The video really made this easy!

snap on

Thermostat assembly, remove light bulb, remove 1 screw, drop thermostat casing, two screws to remove timer from inside and install in reverse. Old Timer had electric motor and lasted 30 years. New one looks to be electronic with plastic motor gears.

The new part fit perfectly! I just snapped it on! Thanks so much Partselect! You processed my order quickly, and I had it in my hands in a few days. What a relief to have this fixed! Thanks again.

I hesitate to say anything since I did exactly what their video told me to do, and it fixed the problem. Couldn't be happier. Was positive I was looking at 1000$ for a new fridge. Love being able to fix it by installing 15$ part myself. Thanks guys.