25361507402 Kenmore Refrigerator - Instructions

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

The parts were easily replaceable. No special instructions needed. Just identify and remove and replace. I didn't know which specific part needed to be replaced (both reported to fix my problem) but neither part was very expensive so I replaced both. No special tools needed. 1/4" nutdriver and phillips head screwdriver. Repair took about 30 minutes. I did have to make an adjustment on the defrost timer (a small dial on the unit) I just set it how the old part was set. I immediately knew it was going to work when I plugged the refrigerator back in and the fan motor inside the freezer kicked on. Easy peesy...

My upper and bottom air diffuser was missing.
Purchased both air diffuser and placed it.

The repair was not the issue. When I received it there was no protection packing, no invoice and if you call the number, no one is there to help. The rack was plastic with no protection in box and it was damaged. Tried to resolve this matter with no response. Will never go through part select again.

The knob came in the plastic package. It was the correct part. I opened the package and placed the knob on the prongs. Now it works fine.

Thanks
John S.

Easy to install. It is self explanatory. You do not even need a manual or video explanation.

Snaps right into place, easy as can be.

inside the freezer compartment, remove four hex head screws from rear panel,lift panel forward and unplug wire assembly from panel. find old defrost thermostat attached to copper tube by clip on back of thermostat, unclip, snip two wires to thermostat, take new thermostat, strip 1/4"of wire from wires in freezer (thermostat is prestripped),insert light blue wire from thermostat and light blue wire from freezer into opposite ends of crimp connector and crimp securely. repeat with dark blue wires. set panel back in freezer,connect plug to back of panel, refasten screws and you are go to go! save yourself the price of a new refrigerator or $300 repair by repairman!

took out all items off the shelves from frig - followed the instructions on Steve's video
installed 2 new racks replaced all items on the shelves everything worked fine

Followed the installation instruction for both parts now both the freezer and refrigerator are getting cold

Removed the vent cover at the bottom. Removed the screws. disconected the harnes and put the new timer in. This was a very easy fix. Thank You!

From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.

Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.

Figuring out how to remove the cracked door rack was the most complication I had. Once I figured out how to push it up it was easy to remove and then replace it with the new part by just placing it over the nobs and pushing down. No tools needed, just hands.

Refrigerator door racks broken.
Removed old ones and replaced with new door racks. Just snap on.